Carl

2 weeks ago

This was a very nice flat, great location to visit Whitby. easy access to take away, would use this again.

Timothy

2 weeks ago

Thanks the stay was wonderful

Srdjan

1 month ago

Excellent location, everything within walking distance. Very easy check in and lots of good information from the host.

Emma

1 month ago

Once I figured out which key box was the right one I had a great stay. The flat was lovely, clean and exactly how it looked in photos. Really nicely decorated and right by the sea!

Ava

2 months ago

Our stay went well. there were lots of ammenities and it was a good central location that i found good for the price. From other reviews we were wary about the bed. the linens were very clean however the duvet itself is evidently stained which is quite off putting. We didn’t investigate the mattress ultimately for piece of mind. The bed is two singles and one is definitely cheaper quality than the other and just needs replacing. I believe that has been the same criticism for months prior in reviews so weird they aren’t replacing it but you get what you pay for and overall we were happy with our stay and the price we paid. One event while we were staying someone stuck all the intercom buttons down for the building at 1am and it was quite frightening as it was easily mistaken for a fire alarm with the fire box apparently “broken” and lit up identifying a false fire. We also did manage to park for free for the entirety of our stay so the parking information was great.

Luke

2 months ago

Great place to stay, very attentive hosts! A few finishing touches needed on the flat, but nothing to detract from the stay! Great location in central Whitby, away from the pubs and clubs for the noise, but within walking distance for the bars

Victoria

2 months ago

Lovely apartment as described in excellent location close to the beach and habour within easy walking distances.

Nashville

3 months ago

Enjoyed our stay Looking forward to next time 👍

Katie

4 months ago

We had an amazing time & the accommodation was perfect for us

Ellie

4 months ago

Nice location

Greg

4 months ago

Good location but more details about local parking would have been useful. Also had to search a bit to find out what flat number it was. Nice flat, not much room in the bedroom with the size bed they have supplied.

Joy

4 months ago

We’ve had a lovely stay and our host was very friendly and helpful, always responded to our questions promptly. Nice location 10 min walk to the beach and close to town. Little tip: restaurants get booked out quickly so I’d recommend planning your stay and booking reservations before your trip. Overall it was a nice few days away from home. Thank you for hosting us.

Emma

4 months ago

Perfect location for exploring Whitby! We had a great time

Tom

5 months ago

Perfect location, communal areas were a little bit shabby. The flat overall was ok, did its job but the bed was atrocious. Not fit for purpose, one side was collapsed and very uncomfortable.

Izzy

5 months ago

We enjoyed a short stay here while it was sunny in Whitby, the flat was as described and worked very well for the two of us. The hosts were very responsive and kind, and the location was perfect for exploring Whitby and the surrounding areas.

Helen

6 months ago

Nice apartment and great location. Host sent lots of information handy guides etc would recommend

Anton

7 months ago

Excellent apartment

Mary

7 months ago

The apartment itself was clean and fairly well equipped, but sadly some issues that other guests had had (and mentioned in reviews) weren't resolved by the time of our stay: The location mentioned in the listing is NOT the location of the apartment. You will be sent accurate information before check in, but we had booked it hoping to be near our friends and were actually on the other side of the harbour. The other issue was with the state of the mattress. As mentioned by previous guests, it was very worn on one side and offered no support when sat/laid on. It's such a shame as these things could have both been easily fixed. I contacted the host shortly after our stay and received an automatic holding message. Nearly 2 weeks later I still haven't had a reply.

Liam

7 months ago

Good apartment for the money was a cheap getaway with a good location would defiantly recommend

Nigel

8 months ago

Great little apartment near the sea and well equipped for a short stay

Adam

8 months ago

Great location and enjoyed our stay! Apartment was quite cold would recommend taking a blanket.

David

9 months ago

once we had the correct postcode it was easy . place soon warmed up . we were 5 min away from the whale bones . 10 min away from labour Inlet. most of the pubs were dog friendly . only thing confused us was the abbey place sign we were expecting abbey nest sign .but other wise we enjoyed our stay

Claire

1 year ago

The apartment was ok for somewhere to lay our heads after a busy day exploring Whitby. BUT it is in need of refurbishing and a good clean. Positives:- Good location if you enjoy a steady stroll down into Whitby centre. The apartment itself has a side seat view from the living room window which was a nice surprise. The bed is nice and comfy. Wi-Fi and good tv which came in handy one morning when there was a bad storm. Negatives:- Unfortunately the decor and soft furnishings let this apartment down and is looking a bit tired. There’s paint missing off the walls, stains on the rug and other furnishings We had to hoover the floors and clean crumbs off of the dining table and chairs before we could use them. The hoover in the apartment isn’t the best and did also try to hoover up after our stay but it didn’t look that much different. There was a very strong smell in the hall ways up to the apartment that did linger into the apartment when you opened the door.

Rachael

1 year ago

Great location, great communication with host

Rebekah

1 year ago

Great location, the flat was ok, but very tight space around the bed and into the very small bathroom, this is not obvious in the photos. Have to agree with other reviewers and the attitude from Host and Stay. Very unresponsive and automated when they do respond. False platitudes from previous reviews as nothing has been done. Such as cleanliness, stained carpets, the bed being too big, the corridors being damp and musty odour. We also found the bathroom sink is extremely slow to drain, I would say it was almost blocked! Most annoying yet again is the hidden £25 non-refundable charge for accidental damage!! Even worse as an alternative pay £250 refundable with a £10 admin fee! This is sheer profiteering and nothing I have seen from any other air bnb properties. All costs are usually highlighted on booking. I have booked with this company before via air bnb and reluctantly had to again due to availability of properties, but will avoid in the future.

Helen

1 year ago

Kerb appeal is not good, unkempt exterior and obvious damage to the apartment's door. The apartment itself is very small; the bed is huge for the space which means there is no storage in the bedroom. Instead there’s a coat rail with hangers in the sitting room and storage boxes under the tv. The bathroom is well decorated and the shower is good though the toilet roll stand was quite dirty. The kitchen was adequate for a short stay but the cupboard under the sink wasn’t clean. For a 2 night stay the apartment was okay but we would have struggled for space if there any longer.

Melly

1 year ago

Took us a little bit of wander around finding the apartment building and the door number. Maybe provide photo of the doors and building/landmark or map to guests prior to checking in. Living room rug need replacing a new one as dirt and stains put us off stepping on it barefoot. Cleaning can be improved. Garbage bin not fully functional. We have not used the kitchen utilities so cannot comment on that. Apartment is near primary school so can be noisy on school opening ang closing. Is not noise proof. Providing shower caddy will be useful. With king sized bed, space on room is compromised. As a frequent user of airbnb, it was my first time to use a third party person to pay a non refundable security deposit £25 that is mandatory prior to checking in.

Mae

1 year ago

If you’re looking for somewhere close to Whitby Centre, this apartment would work as the bare minimum. But it’s not the kind of place you could relax in. Cleanliness is a massive issue. The cleaners left an extremely shoddy job for our arrival with kitchen cabinets full of dirt, dusty floors, and food-stained dishes. The apartment complex reeks of something resembling B.O. which you just have to learn to live with during your stay. For the apartment, walls are remarkably thin. Very few basics are provided. Given the £25 non-refundable deposit, I didn’t expect to spend extra on washing-up liquid, more toilet paper, and sponges because of how stingy Host and Stay’s provisions are. The deposit itself is particularly harsh and profit-driven given the two options provided will mean most people have to choose £25 non-refunded as they can’t afford to wait 14 days for £250 back. Host & Stay provided less than the bare minimum throughout our stay.

Kurt

1 year ago

Before we arrived, I ensured that Private Parking was available, messaging the host on Airbnb to double check. However, when we arrived on the day we found out this was not the case and instead I had to park in a public car park which was nowhere near the accommodation. Being out of pocket having to pay for 4 nights of parking I contacted the host who would only pay up to £20 even though the parking was much higher than this. The actual accommodation is nice, great location and many fantastic restaurants around. However the inside of the accommodation was quite dirty, there were unwashed dishes in the dishwasher and lots of dust around the bed and sofa. Also be aware that you must put down a non-refundable security deposit of £25 pounds, and they will not let you stay there until you have paid it. Overall, the accommodation is nice, but there were a lot of extra headaches around booking though a company on Airbnb which is usually not the case.

Lily

1 year ago

I booked the trip for my boyfriend's birthday present, as I had stayed in a Host & Stay apartment in Whitby before and it had been a great apartment - I was very pleased with this one too! It was very charming, cosy and colourful. My favourite thing was the bed - HUGE and super comfy! I also loved that you can see the sea from the dining table. Perfect!

Roy

1 year ago

We really enjoyed our stay. The flat was nice and clean and had everything that we needed. The check in was super easy and the flats locality was perfect, with lots of local walkable restaurants. We would definitely stay again, thank you.

Hayley

1 year ago

Lovely apartment in a fantastic location.

Lucy

1 year ago

I asked lots and questions before and after arrival but had quick and helpful responses back! The flat was perfectly located, would definitely go back!

Ross

2 years ago

Nice little place to stay for a weekend, good amenities and felt private and secure. Shower needed a bit better clean and some of the areas were quite dusty. Overall very good accomodation

Stephen

2 years ago

This was a last minute booking for us and quite hurried, so the happy outcome was great. Host and stay's legal preamble was a bit of an offput but not oppressive and the owner himself was friendly and welcoming and the apartment absolutely ideal, though the bed was so enormous that it was a squeeze to get to the bathroom! But no complaints. This is a well equipped and welcoming place to stay.

Jack

2 years ago

The location was great, very central and could walk everywhere. Getting in was easy and the hosts were proactive in their communication. Only cons I would say is the shower cut out a few times and had to be reset. There was dust on the bedroom floor/skirting boards and the cleaner hadn’t hoovered under the sofa. But otherwise it was great. I would stay here again.

Lewis

2 years ago

Location is unclear. Sorted out after a few calls. Shower system is terrible as the fuse is regularly cut off so need to go out of the bathroom wet and turn it on again and again. Good location

Ruth

2 years ago

Very responsive host when things weren't right which was fabulous. only downside is lack of parking.

Katie

2 years ago

Great location and a well kept apartment. Perfect for a solo traveller or a couple.

Nick

2 years ago

We had a great stay - super convenient location and was absolutely spotless when we arrived.