Paula

2 weeks ago

Was everything that we needed great location.

David

2 weeks ago

The keys were a bit difficult to find. At the back door but around the side of the wall

There was no information on how to use the heating. It did say there was information in a drawer but it was not there. We found the controls for the TV a bit confusing at first.

Laura

1 month ago

Lovely cottage in a great location, lots of local amenities.

Karen

1 month ago

Location and parking were great, we were able to get around Barnard Castle easily on foot and by car. Great place to stay and would love to visit again. I definitely recommend Wood Street for a visit to County Durham.

Everything met our expectations, we loved the property and the facilities.

Tim

2 months ago

Great location, clean and tidy, well appointed

See above

Rebecca

2 months ago

Location, easy walking distance from all Barnard Castle tourist sites and facilities. Good kitchen, nice to have seating space in there. Clean and tidy.

Small bedroom bed was very creaky and not very comfy, small bedroom was also very small, OK for a night or two, but any longer probably better suited for a couple and child, rather than 2 couples.

Judith

2 months ago

Comfy beds, well equipped kitchen, on a nice quiet street within easy reach of the main high street.

Elaine

3 months ago

Lovely, clean and comfortable house. Great location.

Paul

6 months ago

Excellent location in the centre of Barnard Castle. Everything we wanted to do was within walking distance.

We hadn't really noticed that the property was dog friendly, so sofas etc pretty basic and not comfortable.

Rebekah

7 months ago

Lovely house in a great location, really clean and cosy. Would have preferred the ‘insurance/damage fee’ was more obvious at the booking stage rather than the surprise just before my holiday. Be prepared for a £25 or £250 refundable damage deposit.

Joanne

7 months ago

Nice and spacious, clean and tidy

Nothing

Linda

8 months ago

in a quiet private road but close to town center

Julie

8 months ago

This accommodation was really nice and comfy. Really liked this property. This is a property that you don't meet the people renting. Collect the key from a safe box. Not a problem for me.

Driving into the accommodation parking was tight .
The bathroom window was a skylight an extractor fan would have been easier.
Cooker instructions were needed.

Amanda

8 months ago

A really nice cottage, located in the heart of town and yet it was so quiet. Great location to visit the Bowes Museum, Castle and shops. It was perfect for our weekend stay to visit relatives.

Lucy

8 months ago

Great place

Lucy

9 months ago

Great place

Matt

1 year ago

We had a great long weekend stay, this house was perfect for us as we were visiting friends that lived locally. Would recommend to all. Thanks

Diane

1 year ago

Would book again clean and parking is the main reason I booked this place.

Suzanne

1 year ago

The cottage is centrally located in a quiet back street. The town centre is only a short walk away, as is the Bowes Museum, the Castle and the river. Cleaning and the amenities offered, are of a good standard.
Host and Stay are very prompt in replying to email queries.
Electronic Guide book.

The overall cleanliness is let down by the stairs, living room carpet and rug being dirty and stained.
The freezer was still in a largely unusable condition (as per an earlier review).
No oven gloves (also as per an earlier review) and the rug in the main bedroom is a trip hazard as the corners curl up.
Only 5 mugs and 5 tumblers.
The shower – a tepid shower or a warm dribble.
There is a security deposit charge which was not mentioned prior to booking. A £5 charge for transacting a security deposit of £200 on a credit card or £25 for deposit insurance - it has to be either or!
Too many emails from Host and Stay

We did contact Host and Stay while we were on holiday regarding some of the above, who said we did not give them 'enough' time to rectify the issues. Given there had already been ample time for them to put right some of the previously reported issues and they had not done so - how long would be 'enough'?

Cathryn

1 year ago

Nice clean place exactly as described unlike the extra hidden fees.
Shame they couldn't be transparent about this in initial description.
Nearly three weeks later and still waiting for a substantial £250 insurance refund or some communication as to why it hasn't been refunded.
Extra cleaning fees at check out and an extra £10 random fee. Never had this on any other booking anywhere else.
All these extra fees and we still had to chase up a code for entry.
Couldn't fault the property, quiet, clean and well equipped.

Barbara

1 year ago

The area at the back of the property was poorly maintained in comparison to the rest of the cottage it was quite scruffy and in my opinion let the property down..
Despite the cottage having very good facilities being decorated to a high standard the lounge was quite small and I do feel the cost for just 2 nights was rather high...

Mike And Emily

1 year ago

We loved Wood St Cottage. It's in a great location in centre of Barnard Castle, with the bonus of a parking space. Easy walking distance to the Bowes museum and restaurants. Cozy and tastefully decorated, with a spacious kitchen diner. Cute courtyard garden and the benefit of being able to admire the wonderful flowers in neighbouring garden! Super comfy beds. Would recommend and love to come again.

Carolyn

1 year ago

Everything

Home from home

Nothing

Natasha

1 year ago

Very nice house just out of the town, so quiet, but everything is in walking distance. Perfect for what we needed and would recommend.

Ingrid

1 year ago

Close to town and very clean. Very good accommodation. Would use again.

2nd bedroom a bit small. Didn't say key box at back door. Struggled to find initially.

Susan

1 year ago

Cottage lovely, very convenient to walk into town centre Friendly helpful neighbours 😊

Could not find instructions for oven or microwave
Unable to find oven gloves

Georgie

1 year ago

A beautiful cottage in an excellent location, close to the centre but off a lovely quiet street. Very comfortably furnished and we loved the sunny garden. Definitely recommend a stay here and we'd love to come back!

Please don't stint on loo roll, and it was very cheap quality, plus there was no hand soap in the bathroom so we had to buy our own of both items. The freezer needs defrosting, as you could only open one drawer with some difficulty.

Susan

1 year ago

Very clean and comfortable. Everything we needed was provided. Quiet and secluded. Walking distance from shops and amenities.

Access by large car was tight as the lane is narrow due to parked vehicles (although passable with care).

Ian

1 year ago

The property was ideal , clean and tidy we would definitely stay again

Patricia

1 year ago

This is our second visit to the property and plan on going again.

Steven

1 year ago

Location was close to the town

Laura

1 year ago

Overall a very nice property, well kept and nice.

Would like some of the information/links you sent actually at the property rather than having to look up. I am a of the older generation and find to much online a problem or can't be bothered with it.

Stephen

1 year ago

property was fine.

power cuts a few times, but due to energy supplier to be fair

Ian

1 year ago

Nice enough place and very convenient for Barnard Castle and shops. Booking let down by two main factors, additional fees not described prior to booking and access to parking, very narrow road with vans parked making it almost impossible to get past, and parking really only enough for one car not two as advertised. Could have been a little cleaner as well with rubbish under sofa left from previous stay.

Stephen

1 year ago

Excellent location.
Very cosy.

The shower.

Monika

1 year ago

Lovely cottage in a great location for town. Large rooms. Nice decor. Well equipped. Decent shower. Comfy beds. Good internet, TV/satellite & sound system. Host always responded quickly. Really enjoyed the stay.

The arrangement the management company had for a damage deposit which they charged you an admin fee for even if no damage was done. This was not described in the listing. Only told about it after we booked. Also inflexible early check out time.

Verified traveler

1 year ago

Very clean and tidy perfect 3 day break

Barry

1 year ago

The house was just as described, clean, well equipped, and as it was Christmas, decorations were put up. Fabulous place and I would recommend it.

Michael

1 year ago

Clean, cozy and perfectly located in a private road close to the town centre.

George

1 year ago

Perfect house to act as a base for our work stay. Comfortable accommodation and great location near the town.

Andrew

2 years ago

really well appointed
tastefully decorated
lots of space
bath and shower bonus
lovely kitchen dining area

Sarah

2 years ago

excellent location, perfect for families or couples, clean & all information available.

was all great but bin was very small in the kitchen & shower was quite weak.

Mark

2 years ago

The electronic visitors guide and hard copy version in property were comprehensive and helpful. The property is well located near the heart of town and the excellent Bowes Museum. It came with lots of nice touches: coffee and tea, all mod cons in the kitchen and practical domestic touches throughout

The accidental damage links didn’t work but managers helped to resolve in reasonable time.

Mark

2 years ago

Well equipped, clean and spacious bathroom

everything was fine

Des

2 years ago

Great accommodation very well thought through very clean and well located

Nothing

James

2 years ago

Great property in a great location being so close to everything the town has to offer. The parking space outside the front door was a big plus point but not so sure it would take two large cars without being a problem for the next door neighbour - 1 large or 2 small cars maybe.

The "use by" date on the milk left in the fridge by the host was up on the day we arrived.

Too many unnecessary emails. One email confirming the booking and one confirming the access arrangements would have been sufficient - 12 emails in two weeks is just ridiculous.

Nigel

2 years ago

Number provided in advance

Oven was unusable which altered our eating arrangements

Deb

2 years ago

Ideal location.
Everything was in the flat that was needed

N/a

Howard

2 years ago

Awesome cottage few mins walk from town centre.Liked it so much was able to contact Host and Stay and they organised another nights stay for us at a good rate. Cottage has everything and more that you could need making it an enjoyable experience all round. Deffo would Stay again.

Nothing to dislike

Kevin

2 years ago

A lovely little house in a quiet street, close to the town centre, with all facilities as per the Airbnb listing.
If you arrive at the weekend and drive a large car you might find it tricky getting along the street and turning around outside the house if residents are parked outside their own houses

Roy

2 years ago

Heating on for arrival, clean , great location and quiet area, spacious, well appointed.
Responsive staff.

Sandra and Richard B.

2 years ago

The property worked well for us. We had a ride to and from, but didn't have a car and everything we needed was in walking distance, supermarket, restaurants, etc.

Gail H.

2 years ago

A very well presented 2 bedroom property we rented to stay for a family wedding. Clean, tidy and really well appointed. Could not fault it.

Syeda

2 years ago

A wonderful stay at this cottage. We booked this last minute and felt it was perfect for our 2 night stay. It is in a great location, its very cosy and had convenient outdoor parking. I'd recommend this place if visiting Bernard castle and for beautiful countryside drives. It is just 25 minutes away from highforce waterfall.

Jen

2 years ago

Absolutely loved this little place. Great location, cosy and clean. It was well equipped in all required ways. the photos do not do it justice, it's really quaint. Would love to return if ever visiting Barnard Castle again.

Sally

2 years ago

Lovely cottage. Very cosy everything we needed and more.

Elena

2 years ago

Great wee flat in excellent location for wandering the alleyways of Barnard Castle, and within short drives of countryside walks and stately homes

Toni

2 years ago

Great cottage centrally located in Barnard Castle. It is very comfortable and has everything you need for a pleasant stay.

Brogan

3 years ago

Great communication, a lovely home from home for our colleagues. Easy check in. Would definitely book again and recommend to all contractors for accommodation 😊

Lee

3 years ago

My mum loved it, great location

Mel

3 years ago

I was impressed with the fast and friendly communication with the host. I have stayed at a lot of properties but this one was very professional. Thank you! Everything was clean and well maintained. It is perfect for a small family.

Andrew

3 years ago

Spotlessly clean house with everything you need. It's in a great location and can walk easily to restaurants, bars and town centre

Alison

3 years ago

Comfortable accommodation close to local shops & restaurants. We all slept well. Small garden, but nice to sit out in. We enjoyed our 3 night stay.

Hannah

3 years ago

Great location, well presented and spacious house with lovely courtyard garden.

Christina

3 years ago

lovely cottage well appointedand a very good position near to the town centre.

Daniel

3 years ago

Sweet little house. Nice and clean.

Geoff

3 years ago

This is an immaculate property in a really central spot in Barnard Castle. At the time of our stay (Aug 2021) everything seemed brand new and spotlessly clean. Great to have a dedicated parking spot too as the town can get very busy on market days. We would definitely stay again & would highly recommend.

Susan

3 years ago

Quiet location in Barnard Castle yet five minutes walk from shops, cafes and restaurants. The house is furnished to a very high standard and has light and airy rooms. We loved everything about it and will definitely return

Jan

3 years ago

This property is in a great location to enjoy Barnard Castle and the Bowes museum. It is modern, clean and spacious.

David

3 years ago

Good location, lovely cottage ideal for a small family

Carolyn

3 years ago

This is a lovely little cottage, in a convenient location. It is very clean and the kitchen is well stocked with pots, pans, utensils, so you can make a proper meal. The beds are comfortable and the bathroom large. The neighbour in the adjoining house is really friendly and helpful. Enjoy!

Mark

3 years ago

Lovely clean property

Julie G., Cheshie

3 years ago

Wood Street Cottage is absolutely lovely! Quiet, Clean, Spacious, all the facilities required. There is lots to do and see! close to local amenities. I couldn't have asked for more, we had a great stay and would highly recommend this property and area. Will be returning as we only did a fraction of the sites we wanted to visit.Brilliant!!

David S., Maldon, Essex

3 years ago

A well maintained, recently refurbished property within walking distance of scenic town centre, Bowes Museum and scenic River Tees.
I would be perfectly happy to stay again.

Samantha

3 years ago

Very clean, mod cons, great location, close to Morrisons for supplies, thoroughly recommend.