Host & Stay | Belvidere Church
Entire rental unit in Merseyside, United Kingdom
Show more
Select dates to see prices
Managed by
Dale S.
Bedrooms
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 double bed
Amenities
- Bath
- Shampoo
- Hot water
- Washing machine
- Essentials
- Hangers
- Bed linen
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Free parking on premises
2.83 · 6 Reviews
1 month ago
This has been the worst Airbnb property we have ever booked. On arrival the key fob did not work for the electric carpark gate so we could not get in and the codes for the pedestrian gate did not always work. Contacting Host&Stay was not easy as they left you on hold for 3mins before it then went to answerphone and their response was delayed even with this. That beame and issue when there was an emergency on we were inside the apartment. The boiler was leaking water and had pushed up the wooden flooring, which my husband tripped over, and there was mould behind it and the heating did not work. The toilet had no flush as the water had been shut of to it, the internet did not work with any of the codes given and even when advised over the phone it didn't work, the TV used WiFi so that fid not work either. We requested they move us to somewhere else or to a hotel, but that did not happen until the following afternoon so we were left to sleep in the property for one night of two.
7 months ago
I have written to Host and Stay a week ago to give them time to respond to my complaint, however I have had no response. The heating and hot water didn’t work unless I kept topping up the pressure in the boiler. The WiFi never worked, no matter how many times I restarted it. Which meant the tv never worked unless I latched it onto my hotspot, and the same for my laptop to do work. The last day there was a leak on the outside of the door to the apartment, I think from a dodgy toilet. All this has been sent to the company.
Location
Merseyside, England, United Kingdom
House Rules
- Check-in after 15:00
- Checkout before 10:00
- 6 guests maximum
- No pets
- No parties or events
- No smoking
-
Additional rules
• We do not allow stag and hen nights in our property as it is in a residential area. • Any fobs which are lost during the stay will be subject to charge. • Collecting the keys before 3pm is strictly forbidden unless otherwise arranged and will be subject to a minimum charge of £20 per hour or part thereof, for the delays in cause to our cleaner’s schedule. This applies to dropping the keys back later than the check-out time of 10am. • No large groups under the age of 25. • Guests will be charged £100 if there are any signs of smoking in the property.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed