Kim

3 months ago

This was my second time staying at his property. It is located really well for access to all the Liverpool fun, but it can be noisy due to traffic and late night eating spots across the street. The bedroom is quieter as it’s set back from the corner. It has a lovely view of the bombed out church and is spacious.

Ha

3 months ago

It is good location but this Airbnb experience was incredibly disappointing. Upon arrival, we were hit with a last-minute, hidden fee for potential furniture damage—either £25 or £250—which was never mentioned upfront. The host kept us waiting in the street with six suitcases, delaying us for an hour while trying to extract more money. To make matters worse, the apartment wasn't properly cleaned, yet the host tried to charge us more when we requested a late check-out by just 1-2 hours. We refused to pay because it was unfair and unprofessional. Despite these issues, we returned the flat in good condition, as we always do. As a host myself, I always communicate any security deposits upfront. This host's behavior felt like a scam, and their service was far from acceptable. We’ll be sharing our experience to warn others.

Louise

4 months ago

I loved how spacious and modern the apartment was!
It's close to the local amenities.

Ciara

4 months ago

Location was excellent

The steep stairs to the apartment

Isabella

7 months ago

Localização perfeita, apartamento impecável. O proprietário extremamente gentil e sempre disponível. Com certeza voltaremos, e indicaremos.

Não teve.

Gillian

7 months ago

Booked for a hen party and was informed 45mins before arriving that we were unable to stay on the property and they had no other options for us. It was passed on to booking.com who offered 1 option which was very far away from the rest of the party so I refused this but was then not contacted again. I had to book a hotel for those who were meant to be staying and spent the first few hours stressed and having to organise this rather than enjoying the occasion.
I have been assured that I will receive a full refund but Host and Stay were very unhelpful and I would not book with them again or recommend anyone else to do so.

Meredith

7 months ago

This was a lovely second floor, apartment - spacious and light. We really enjoyed the views. I loved the location. Close to many restaurants, bars and the supermarket. The facilities were great. We especially appreciated the washing machine and washing powder provided in the apartment. It is within walking distance of Lime Street Station (about 10 minutes of flat walking) and the centre of Liverpool.

Collecting the keys required us to walk to a local convenience store, show a code to the employee and collect the key. We had to return them there as well. Seemed overly complicated.
Our TV did not work, When I contacted the company to report this I did not appreciate being told that I needed to contact the maintenance group who looked after the apartment. Even when I (grudgingly) did this, the issue was not resolved as the suggested method of turning the TV off and then on again surprisingly didn't fix it.
Also, be aware that you will be required to take out 'damage insurance' prior to your stay. This will either be a 20GBP non refundable charge, or, alternatively a GBP250 charge which will be refundable but minus a GBP10 'administration' fee if no damage done!! This fee is refunded 14 days after your stay ends.

Sandro

7 months ago

Lage war okay

Schlechter Zustand vom Bett im Wohnzimmer!
Das Bezahlen/Hinterlegen des Security Deposit hat mich schlussendlich rund £25 gekostet -> sehr enttäuschend!

Dmitry

9 months ago

We really loved our journey, the price was just perfect, especially in comparison with London. The place is ideal for Liverpool experience. The is really much city life happening in front of the window, which was really interesting perception of the city.

Jessie

1 year ago

The space was perfect for what I needed and in an ideal location to everything. Would definitely stay again

Jordan

1 year ago

The property itself is lovely. The apartment block it’s in is not.

Carpets are filthy. The sofa bed is completely broken so was not ok to sleep on. Glasses not washed and/or broken.

Kelly2609

1 year ago

Great apartment in an ideal location. Only let down was the sofa bed is rock hard only for kids really. I will use again.

Edward

1 year ago

The location was central

Keys didn’t alway work on front door and stairwell very grunt

Shane

1 year ago

The apartment was lovely, and in such a good location! We would return in a heartbeat.
Would highly recommend it to anyone.

Valerie

1 year ago

Location was near city centre

Apartment not suitable for more than two people. Hallway and stairs were filthy and smelled of mould and must. Front door was very difficult to open. Definitely not suitable if you have large suitcases. Bed was very uncomfortable. Stains on the cushions on the bed. Couldn't use the pull out bed as it was extremely uncomfortable. The other two people in our group had to sleep on the sofas. Windows are definitely not double glazed. Got about three hours of sleep over the three nights. Photos definitely were not truly reflective of the size of the apartment. Definitely not value for money- definitely will give this place a wide berth the next time we are in Liverpool!

Ryan

1 year ago

Great place to stay in Liverpool, close to shops, local transport, restaurants and bars would definitely return in the future.

Suzy

1 year ago

Great simple apartment, clean and smart. Had everything needed for a comfortable city break. Good views, good for people watching.

Marta

1 year ago

Ubicación inmejorable.

El sofá cama era muy fino y un poco incómodo.

Jake

1 year ago

Helpful throughout - had to change the check in time and they made allowances very quickly for this. Ideal for city centre. Nice place.

Colleen

1 year ago

Fab location
Lovely apartment
Would definitely go back

Alex

1 year ago

Very communicative when we had to move dates around to accommodate train strikes. Flat was clean, no complaints.

Helene

1 year ago

great location to discover Liverpool
great view of the church

entrance hall with smelly carpet
the sofa bed in the lounge is small and very uncomfortable (mattress very thin so very uncomfortable, only a 2 seaters so very small for 2 adults, smell)
freezer had broken drawers
there were not enough towels when we arrived and flagged it to the property manager straight away. then spend eve+morning chasing to get extra towels! had to send photos to show that none had been left in the wardrobe by the cleaner. they were finally delivered around 11am on the sat morning.
confusing messaging about check-in/out time
even after our departure keeps receiving messages asking for the same information (why we are coming, details of the party , passport etc…)
spent a lot of my weekend contacting the property manager via text as the phone number given was not “recognised”

Paddy

1 year ago

very good location and very nice facilities. staff very friendly and easy to deal with also.

na

Christine

1 year ago

Brilliant location and spacious apartment.

Hooks in the bathroom would be handy and a heated towel rail would make this flat perfect!

Philip

1 year ago

Location was great 10 minutes from the city center. Handover was efficient.

Sofa bed was uncomfortable. Communal areas could be tidier.

Claire

1 year ago

Nice flat with everything we needed. Only improvement I would suggest is to provide bedsheets that fit the bed.

Lynda

1 year ago

This apartment is spot-on for a visit to Liverpool. We were really impressed with the amount of places to eat and drink nearby, and it was easily walkable into the city, to Lime Street station and Albert Dock. The hosts had covered everything with their information and responded really quickly. The apartment had everything we needed and all appliances etc worked successfully. The only thing we felt could have been better was the stair carpet, which was in poor condition and unclean. Otherwise, we would recommend this place and be happy to stay there again.

Alice

1 year ago

L'appartamento è molto carino, in un'ottima area della città ricca di opportunità e servizi.
L'unico difetto riscontrato è la grandezza del divano letto che risulta essere un po' stretto per due adulti.
Gli host sono stati veramente gentili e disponibili.

Laura

1 year ago

Great place to stay in Liverpool ! Amazing location, clean and tidy. Perfect for a weekend stay, thank you !

David

1 year ago

Great location, hosts are very responsive to any questions, flat is comfortable and clean.

Frisco

1 year ago

the property was amazing the amenities was fantastic everything was walking distance

the front door to enter the apartments was tricky had to play with the keys in the door knob

Cristina

1 year ago

La ubicación y limpieza.

Estaba muy bien localizado y estaba todo modernito y cocina muy bien equipada.

La calefacción, no calentaba bien las habitaciones porque era flojita.

El sofá algo pequeño para dormir una persona

Lucy

2 years ago

Really lovely flat in a brilliant location. Feel right in the middle of everything, especially with the windows in the kitchen/dining, you can see and hear the hustle & bustle of town.
The instructions provided by the hosts were really clear so the check-in/out was easy.
The flat was very clean and comfy, we really liked it.

Was a shame only having 2 rolls of toilet roll and no more in the cupboard. Also no kitchen roll was a bit inconvenient, especially when I was trying to keep things tidy. There were 4 bottles of cleaning solution/room spray/sanitiser in the cupboard but all were completely empty which was annoying.
Because of the above, only having 1 tea towel available was also a shame.

Hannah

2 years ago

great location , lovely apartment and great communication ! would recommend and stay again

very cold heaters weren’t great takes a while to heat the place and can be quiet noisy at night

Rhys

2 years ago

Great location and nice flat.

Paul

2 years ago

Great location. Excellent facilities.

Christine

2 years ago

The comfy flat is right in the heart of the city and walking distance from all the sights. it is light and airy with a bird’s eye view of Bold Street - perfect for people-watching!

Some hooks in the bathroom for towels would be nice

Kim

2 years ago

A great 10 day stay. The location is very close to amazing restaurants, the main train station, the city centre, etc. However, it is on a busy corner and can be noisy late into the night.
It was terrific for what I wanted to do during my stay and the suite itself was very comfortable.

Leendert

2 years ago

Great location, everything downtown is walkable and we got an information booklet up front which was helpful with exploring the city. The Airbnb is compact but has everything you need if you’re traveling with 2 people.

Yves

2 years ago

Goed appartement

Samantha

2 years ago

location

the bed was very uncomfortable and also the sofa bed. there was long hairs at the back of the sofa bed when we eventually managed to get the sofa bed out as it’s not the easiest. we couldn’t open the windows in the bedroom. when we got there we couldn’t find the bed linen and extra towels, they kept telling us they was under the sofa bed, we found them after a day of being there. they was under the bed in the bedroom. all there was was the smallest bar of soap to wash. the bed was very uncomfortable and the sheet wasn’t staying on the bed due to the plastic sliding cover 😡 last but not least the state of the building when you walk in is an absolute mess. the stair carpets was filthy and it stunk.

Nuala

2 years ago

Good location . Tidy apartment as described.

Emma

2 years ago

lovely clean apartment just like the pictures. fab location and check in and out couldn't have been easier. Great information provided by hosts about the local area also. thanks will visit again

Yordan

2 years ago

👍

Carolyn

2 years ago

Location, views, cleanliness….

Elena

2 years ago

Lovely and clean rooms. Nice and modern! Great kitchen utensils. Location was perfect and central. Me and my friends had a fab time here for my birthday.

Wifi didn’t work and the sofa bed was very uncomfy. Entrance to the block of flats was quite dirty.

Adam

2 years ago

Nothing

We arrived and the property was dirty and hadn't been cleaned. The place needs a deep clean. The decor and furniture is fairly worn and much shabbier than the photos.
We asked for a refund as we only had a limited time in Liverpool and had no time to wait for a cleaner to come. Although the woman we spoke to was polite and apologized that the cleaner had missed that property, later Charlie was unsympathetic and tried to avoid any responsibility. We did get a 50% refund but I wouldn't recommend this property.
The entry way and stairs are worn and dirty and smelt bad which was very off-putting too.

Heugen

2 years ago

Super apartament,situat chiar in centrul orașului.... ușor de ajuns,cheia se ia de la un magazin din apropiere....

Nu e un minus,doar ca vineri și sâmbătă foarte mare gălăgie,dar asta-i Liverpool.....cine vrea liniște sa se ducă în zone liniștite....

Federico

2 years ago

Posizione. Self check in/out

Pulizia

Kristina

2 years ago

Great apartment in a perfect location. Has everything you need for the perfect stay. Host was very accommodating and answered all questions I had.

Julia

2 years ago

Really helpful and friendly host. Easy check-in and checkout. Nice and cosy interior design. Everything user-friendly. Perfect location.

Domenico

2 years ago

posizione pulizia spazi

unico problema il rumore nel soggiorno. per chi dorme è molto fastidioso. il problema nn c’è in camera da letto perché ci sono i doppi infissi. nel soggiorno nn ci sono a tutte le finestre e la differenza si sente

Richard

2 years ago

Its location (near the bustling, very boho Bond Street) is superb. A great range of interesting, mainly independent restaurants, bars and shops are all very close, and it’s not a long walk to the main shopping area of the city (‘Liverpool One’) and the many well-known attractions of the Albert Dock. Parking isn’t available at the property, but there is short-stay metered parking outside the property, convenient for loading and unloading, and there are numerous reasonably priced (£8 per day) covered parking facilities a short walk from the property. The key pick-up and drop-off point is a local convenience store about 5 minutes’ walk from the property. The facilities were fine - the WiFi was very reliable and plenty fast enough for our laptop, tablet, 4 mobile phones and Roku stick. The apartment was spotlessly clean on arrival.

Bed and sofa bed not the most comfortable. Did get very noisy outside in the street on the Thursday night (more specifically the early hours of Friday morning between 3 and 4:30am) as a lot of young people were congregating at the fried chicken takeaway after leaving pubs and clubs. I imagine this could be a similar situation or even worse on Friday and Saturday nights. This is the price you pay for being in a very lively area with lots going on, and it wasn’t a major problem for us.

Zarah

2 years ago

apartment was lovely very cosy and clean

front door was very difficulty to open kept sticking communal areas were not the best first impression dirty and thin carpet but thankfully the apartment was a stark contrast with much better quality

John

2 years ago

fantastic location. modern and clean. well maintained. The hosts were very good at communicating

I don’t have any negative comments to make about this property. There was more than enough information on the website before I booked it.

Sharif

2 years ago

everything was how it should be, clean, relaxed, nice setting, the hosts were very quick at responding & even helped me with late checkout literally last minute!!

everything was good

Rachel

3 years ago

First impression of the interior was good. The apartment was airy and spacious with good equipment and very clean. The location was near the hospital where my husband was a patient.

There were 2 rather steep flights of stairs which weren’t easy for me especially with a suitcase. Also the WiFi wasn’t working. I was told to pull plug out, wait 5 mins, but it only worked for 2 minutes then the red light came back on. For my entire stay I was without internet which was another reason for choosing this place. The host Charlie promised a maintenance guy to fix it but he didn’t arrive. TV reception wasn’t very stable either though that was less important.
Returning the keys was a hassle as I had to collect my husband from the hospital for us to be at the airport for an early flight home. I was informed the shop where I’d first picked up the keys wouldn’t be open so early in the morning and I wasn’t permitted to just leave the keys in the apartment. I was then sent the address of the host company by a text message link which meant I’d to to go to a cafe to access it as the apartment still had no internet.
I had to waste time the next morning returning the keys to the host main office allegedly 5 minutes walk away. It took longer than that for my taxi to bring me there.

Chloe

3 years ago

We had an excellent stay here!! The location was perfect, close enough to walk to everything but far enough away that it wasn’t too noisy (not that we would have cared). The apartment had everything you need, the only thing we had to buy was food. The hosts were super helpful, responded to any questions and gave great advise on what to do and where to go as was our first time. Would definitely stay again and recommend to others!!

Francesca

3 years ago

Great location, excellent communication from host team, property very clean and as described.

-sofa bed present but very old and uncomfortable! Probably worth investing in a new one for the price of a weekend.
-Not four big towels so two people had to have small ones to shower with. Otherwise bedding and all else present as advised, thank you.

Rashed

4 years ago

Excellent 👍

Claudio

4 years ago

This was kind of a new experience but due to the great support from Charlie (Manager) it was almost pleasant to stay there.
The appartment is on a very good location because just next to the bold street with a lot of bars and restaurants. This made it also not too quite but I did not really care about that. More unpleasant were the police, firefighter and ambulance cars every day about 5 times.
Also to liverpool one it just takes you about 5 minutes walking.
Now to the appartment.
The shower was very moldy and completely dirty on the bottom. The ventilalor in the bathroom was completely dusty. Hairs from the earlier guests were still on the couch. The washing machine was already broken when we have arrived. It then was replaced about after a week.
A very big thank you to Charlie again who great took care about me during this time.
The appartment itself could need a renovation.

Oliver

4 years ago

Great location. Comfortable place with everything you'd need

Louise

5 years ago

Great location (although noisy in the early hours so bear this in mind), everything on your doorstep. Ideal apartment for a city break.

Hui Jing

5 years ago

Good location, just a few minutes walk to the city and to University, my family and I enjoyed our stay here but we find it a bit inconvenient to check-in and check out.

Lucy

5 years ago

Great location for city centre attractions, the flat is basic but clean. The noise from the local bars and takeaways does last all night.

Benoit

5 years ago

Appartement très bruyant car situé sur une rue très passante à proximité de plusieurs clubs de nuit. Même dans la chambre le bruit des bus et voitures est très perceptible et dans le salon on avait l'impression de manger dans la rue. Nous étions venus en famille pour plusieurs jours et avons donc dû trouver un autre logement pour terminer notre séjour. De plus la literie dans le séjour est de piètre qualité. L'appartement est certes bien situé pour visiter Liverpool mais les inconvénients sont bien trop nombreux. Notre pire expérience Airbnb en dix ans.

Patricia

5 years ago

Lo mejor que tiene es la localización, que es estupenda y permite el acceso a las zonas turísticas y todo lo que hay que visitar dando un cómodo paseo. Las estaciones de tren están cerca y se puede ir andando también.
El interior del piso es correcto y se ajusta al precio. El ratio calidad precio es razonable.
Las camas están bien, está limpio aunque la ducha es muy pequeña.
Hay suficiente menaje.
El único problema es que la zona de noche es muy ruidosa, así que si se quiere descansar este no es un buen sitio.

Maryam

5 years ago

Although my stay was fine, the process of booking this was very lengthy and complicated. A lot of things were miscommunicated to me with regards to what property I wanted to book, I was told the place I wanted was under maintenance despite being listed as available on Airbnb and then a couple days later a friend of mine went ahead and booked this which resulted in me having to stay somewhere I did not originally want.

Sandra

5 years ago

Tolle Lage, Apartment sauber, nette Gastgeber.

Kevin Osmar

5 years ago

It was an amazing couple of days at Liverpool. Place was very clean, everyone should really like it but another big plus, for those visiting the city for the first time, it’s great!
Communication was excellent!

James

5 years ago

They helped me out and got me booked in within a day!
Fully kitted out! There was nothing I needed to buy apart from food!
Great location and yeah, I would recommend!!!

Pelagie

5 years ago

Perfect place to stay at when in Liverpool. Close to everything you want. Nice view from the lovely flat.
Will certainly go back again

Katherine

5 years ago

Fantastic location, clean and modern. Really good for us four girls.

Vlad

5 years ago

Good, clean apartment in the heart of Liverpool

Libis

5 years ago

Great place! The location was perfect, just in front of the St. Luke’s church, 5 min from the center and had a supermarket just around the corner.
The communication with the host was really fast.

Bianca Leona

5 years ago

Great location, easy to get to Liverpool one and the clubs and restaurants. Will definitely stay here again when I’m in Liverpool.

Emilien & Audrey

5 years ago

Great location , 3 min from concert square, 5 min from Liverpool One, 10 min from the docks. Perfectly clean. Would definitely stay there again !

Ryan

5 years ago

Great location easily walked to all of our destinations good experience from start to finish with check in etc

Tracy

5 years ago

Great Central Location

Yvonne

5 years ago

Great location to stay. Straight down Bold street the the city centre.
Bold street has fantastic restaurants and also Andrew Collinge Hair Academy which was extremely affordable.

Stephen

5 years ago

Outstanding property with great location

Ciara

5 years ago

Good for a party weekend in Liverpool. Would be difficult to fit 4 guests.

Alanna

5 years ago

Great location, very clean and had many little touches such as tea and coffee which was lovely. Will definetly be back to visit again soon!

Andrew

5 years ago

Great apartment right in the heart of the city. Perfect for a weekend break.

Ljerka

5 years ago

We enjoyed our stay very much. Everything was like discrebed. The infomation about Liverpool sent to us by the team was helpful and well done. The appartment is very nice and clean and so close to everything what you need to see in the city.
Thanks to Katy,Joe & team for the good job they do.

Karen

5 years ago

Super apartment in a great location. Although right in the heart of everything, the noise from the city doesn't seem to reach the bedroom, so a good night's sleep is guaranteed. Great kitchen, good shower and a comfy bed. Sofa bed is comfy too.

Chris

5 years ago

Bold Place is a great location- stylish apartment that I’d recommend

Grant

5 years ago

The apartment was right across from the Bombed Out Church in a great area. Lots of restaurants and bars within walking distance and you’re 15 minutes to the docks. The team was awesome to communicate with during check in and we appreciated all their help!

Lauren

6 years ago

We had a great stay with. The apartment was centrally located, with everything within walking distance including bars, restaurants and shopping! The apartment itself was very clean and had everything you would need, I would definitely recommend staying here and would definitely stay again.

Aubrey

6 years ago

Great hosts - very detailed instructions resulted in easy check in/out. Space itself is nice and clean - sofa bed was very comfortable. Close enough to basically everything in the city centre. Would definitely return again.

Ignacio

6 years ago

Well located and nice place to stay. I hope they change the place of the safe box where you get the keys from.

Ali

6 years ago

A great place to stay for exploring Liverpool. A modern well equipped flat in a perfect location for central liverpool. Sofa bed is relatively small and may be a push for two adults sharing. Everything else was spot on!

Sara

6 years ago

After seeing all the good reviews for the flat I thought that it would be the ideal place to spend a weekend in Liverpool. Unfortunately this was not to be the case.
The flat is run by a management team so we had to pass by their offices to pick up the keys which was a short walk from the flat. We got to the flat and it seemed fine. Very centrally located and you can indeed walk everywhere - but more of that later.
The heating was off when we arrived as was the hot water so we followed the instructions given to turn everything on. We thought it odd that the hot water heater was under the kitchen sink but then thought no more of it.
We made up the sofa bed in the sitting room and all the linen was of a nice quality but they had failed to put mattress protectors on the beds which is normal practise.
Then off we went for a lovely meal and got back to the flat to try and get some sleep. The central location means that on a Friday and Saturday night it is extremely noisy , with people coming out of clubs and pubs until the early hours and police cars and ambulances rushing pass. A set of ear plugs would be invaluable.
But this was not the worst of it on Saturday we got back late and turned the tap on in the kitchen and immediately water started to spurt out under the sink. We ran around to try and find bowls to put it in and mop it up but it kept coming. I then noticed that there were electricity sockets which were in danger to getting wet so I turned them all off. The tank then emptied itself while we mopped it up. We eventually cleared everything up and managed to get to bed around 2.30. I had phoned and emailed the "hosts" who were unable to do anything or provide any information on how to stop the water.
The next morning we didn't dare turn on the water or have showers so we left as soon as we could and took the key back to the office. We were allowed to leave our bags in the office for free (they normally charge) and then spent the morning sightseeing.
I realise that maintenance problems do happen. But when I wrote to complain about our experience they offered me 30 pounds refund which I found insulting.
Needless to say we will not be returning!!

Alice

6 years ago

The apartment is fantastic! Really cute and cozy. Located in a great place, very close to Bold St, where there's a lot happening and a short walk to the city centre and all the main places in Liverpool. There are supermarkets, restaurants, cafés, bars etc nearby. The apartment was clean an has all the facilities we needed, kitchen was super complete! The communication with the kind hosts was easy and fast. We needed to take the keys in another place, but it's close to the apartment. Even thought it wasn't very cheap, we would come back for sure!

Salem

6 years ago

lovely home

Cole

6 years ago

Review

Bethany

6 years ago

Lovely flat in a perfect location! Very easy to walk everywhere, and the host team were really helpful with recommendations for parking over the weekend etc. which made everything so much easier. Thanks again!