Ash

6 months ago

2 night stay with my elderly mother. Negatives - Property agents, quick to say "how can we help make your stay more comfortable", but with a"no" attitude throughout. £25 non-refundable damage waiver fee not added to rental bill, and obviously not used to correct issues. Check in/out was off-site taking 20 minutes off the 3pm/10am deadlines, as shop was 0.5km (0.3m) away. Small living area with a 30cm space to enter kitchen. Food stains on soft furnishings. Windows thick with construction dirt. Sticky surfaces. Chip in cup. Cheap metal utensils/cutlery. Saucepans shedding non-stick. No Nespresso pods as listed. Leaky shower screens. Black mould in washing machine. You will be asked to launder the towels. Thick dust in vent above bed, on shelves & lamps. Dusty non-non-allergy pillows. You can't open windows due to construction. No Netflix account. Positives - Central location. Good wifi - code is on box. Dishwasher. Big bedrooms, clean linen. Clean towels. Lift.

Valérian

6 months ago

Location very hard to find (Maps will take you to the wrong place if you search the address, you have to type “Baltic Square Apartments”). The apartment itself is OK and clean. However, it got very noisy in the morning as there were building works right outside the living room (they started working around 6 or 7am).

David

7 months ago

Central, clean warm and modern, v close to the old Docks great for any visiting for the Arena for events or the Exhibition Centre for business xpo's etc.

Michaela

7 months ago

Was smaller than expected and a bit run down

Christele

7 months ago

Very very good apartment located, very clean. On the other hand, it is in an area under construction and the building is also under construction on the ground floor. But overall I recommend it. All my questions found an answer in the minutes that followed. To retrieve the keys we had been incorrectly informed but everything is close to the apartment. I would definitely stay at this apartment again.

Chris

8 months ago

everything was fine however the area looked weird and off around the night however everything else even the people were nice and friendly

Simon

8 months ago

When we booked the stay we were not told we also had to pay 250 deposit for damages. This was not in our budget and can take 10 days to be refunded. Also there was no working heating in the front room/kitchen and the portable heater supplied were broken. The balcony is a right mess and building site next door. Not the weekend were we’re hoping for

Samantha

8 months ago

lovely place, location is perfect for visiting city centre and sight seeing. I really enjoyed my stay here; host was warm, friendly and super responsive.

Nick

9 months ago

Really nice place, great host. However really quite difficult to locate, map on pdf sent not accurate and lots of building works. I think would be best to update check in document. Otherwise can’t fault it.

Yitong

9 months ago

I like this apartment very much. The landlord also responds in a timely manner. The apartment is very clean. There is a dishwasher, a washing machine, an oven, a microwave, and a laundry bead.🥰

Jack

10 months ago

Lovely 2 bedroom apartment in Liverpool. Very clean and in a great location. Around a 10 minute walk to Concert Square and the city centre. Would stay again and good communication from the hosts.

Luis Gustavo

10 months ago

The apartment's location instructions were wrong. The guidance given leads to another building nearby, and as there is a building under construction next to it, it made it even more difficult to find the apartment building. In the instructions provided by Host And Stay there was a lot of information from another apartment, so some appliances (ex: heater) were different from those included in the apartment. The kitchen has only essentials.

Cathy

10 months ago

Had everything we needed and was nice and close to the city centre! :-)

Kristian

11 months ago

We have had a great time during our stay in Liverpool. The host were super helpful and all the instructions regarding the check in/out were very clear. The location is what stood out the most for us. We walked almost everywhere and most of the time it took us less than 10 minutes. Would strongly recommend!

Suvalina

1 year ago

Overall a nice experience. Only check-in and checkout were problematics. Otherwise a lovely stay.

Lise

1 year ago

This place suited our needs.

Mohammed

1 year ago

The place is beautiful and the apartment is excellent close to the center

Kettlin Mayara

1 year ago

Wonderful apartment beautiful and very clean and organized, with a great location the host always available responds to messages very quickly. I loved the apartment and I will definitely come back

Aurita

1 year ago

Lovely apartment! It was super clean, spacious and bright. Also in perfect location, just a few minutes to the main streets and yet in very calm and silent area. Recommend this place a lot! Thank you :)

Fella

1 year ago

Close to shops and restaurants

Doug

1 year ago

Great place, short walk to city centre. Highly recommend staying here! Thank you

Michael Bennedsen

1 year ago

A great apartment for a longer stay in Liverpool. The flat is centrally located and the team is very friendly and helpful. The flat is located in a a very quiet area and is well suited if you want to be working in the flat.

Nicole

2 years ago

Great location, spacious, and nicely decorated. Had issues with check in and the apartment was not clean on arrival.. was able to communicate with host (Charlie) easily and they sent a cleaner over the next day. Great Wi-Fi, shower pressure, and they provide space heaters for the cold, and a tesco store is 2 min walk away. For long stays, kitchen does not have basics like salt, pepper, or olive oil. Had plenty of towels, blankets, and pillows. Overall great place for long stays. Would stay again!

Celeste

2 years ago

We stayed for two months. Great location, in walking distance to liverpool one and the pier. There’s also a great coffee shop across where you can play board games. Quiet apartment. Would stay again!

Cheryl

2 years ago

Amazing location- 10 minute walk to city center, Chinatown/Bold Street and Albert Dock. Tesco express 3 min walk away, Asian supermarket 10 min walk away. Super clean apartment and fairly quiet neighbours.

Fabian

2 years ago

the place has a great location and the hosts are very helpful with information and recommendations in the city.

Michelle

3 years ago

The team were brilliant - such good clear & helpful communication. The apartment is lovely & stylish. It’s also a really good location for liverpool one, with a tesco express & bar literally just around the corner from the flat too. Loved our stay and would definitely come back

Graham

3 years ago

Collection and drop off for keys is 10 minutes away.

Leslie

3 years ago

Good location and a clean smart apartment we would stay there again…

Bhavna

3 years ago

Frankly, the flat was just not clean: floors unswept and not vacuumed, balcony absolutely filthy with cigarette stubs and sweet wrappers, kitchen wasn’t cleaned either- found a badly shattered glass in the cabinet. Find it hard to recommend it though location is great

Ila

3 years ago

We really enjoyed our stay- very well located and accurately advertised on the airbnb website. Picking and dropping off the key was very easy and communication was great. Good value for money as well, would certainly recommend! Thank you Katy, Joe & Team :)

Jamie

3 years ago

the flat was very clean, it had and iron & board which came in handy, location is 7 minutes walk from the centre. there is a carpark 4 minutes walk which charges £6 per day. communication was very good with the owners of the flat.

Stefanie

3 years ago

Brilliant stay in a beautiful apartment. The apartment was clean, spacious and comfortable and in such a handy location. The hosts communication was brilliant. I found them very helpful! Thanks

Amelia

3 years ago

Lovely place. Close to Liverpool city centre & docks. Happy we chose to stay here. Also the hosts and team where absolutely wonderful. Very helpful and informative. Thanks for a great stay!!

Anahita

3 years ago

Great flat perfect for a weekend break with friends. Super clean and spacious including all necessary amenities. Limited flexibility though as I asked either to check in a few hours early or leave our bags for a couple of hours before the 3pm check in so we didn't have to carry them around the city, however this wasn't possible without incurring costs. Otherwise all good!

Ellie

3 years ago

Me and my two best friends came for a 2 night stay in Katy and Joe’s apartment. We had a wonderful time! The beds are so comfy and there is a main bathroom and an en suite. The apartment is clean, spacious and in a prime location. It is a 5 minute walk to the city centre and has a tesco right round the corner. Check in was so easy. A corner shop a 10 minute walk round the corner holds the key for you until you arrive - this was perfect as it meant check in time was flexible! The rooms and the kitchen were lovely and perfect for 3 girls on a weekend away. The wifi didn’t work which meant we had to use our data, this wasn’t a problem on this occasion but I guess if you only had a small amount of data it may be. The only other thing was that there was no cleaning products to wipe the kitchen down with. This would’ve been helpful so we could clean up after ourselves, especially during covid. Katy was so friendly and helpful every time I messaged her. We didn’t get to say hi but this meant you felt like you were left alone to enjoy your stay which was lovely. Thank you so much for a great stay, we will definitely be rebooking in the future!

Jan-Peter

3 years ago

Perfect for our weekend visit. Great location, clean and check and communication was very straightforward. Thank you!

Anna

3 years ago

Great location and communication with owners. A few issues with Wi-fi and some maintenance needed.

Mira

3 years ago

Great location, excellent service but disappointing stay as the wifi wasn’t working on the rainy weekend we stayed. The kitchen didn’t match up to the price paid but the rest of the flat was nice. The host were very understandable and helpful.

Elizabeth

3 years ago

Amazing flat close to the Albert docks and a few minutes walk from Liverpool one! I would recommend this apartment to anyone it was immaculate throughout and the decor is very pleasing also! Perfect I can’t wait to go back x

Aimee

3 years ago

Great location and very clean. Check in and check out was an unnecessary faff, although the locations for picking up and dropping off the keys were within a 10/15 min walking distance this was a bit of a nuisance with our bags ect and could have been made so much easier with a lockbox. Otherwise great stay thank you.

Anna

3 years ago

Nice apartment, good location, comfortable beds. Very clean and cozy. Tesco is right around the corner, very convenient. Great please, definitely recommend!

Louise

3 years ago

Spacious apartment with decent sized bedrooms which were cosy and beds were comfortable! Nicely decorated and good location, Albert dock literally on doorstep, very close to L1 and shops and a Tesco express was practically on door step was was very handy! The dining table was also very big and great for both of us working from home! The only downside was when we arrived the balcony door had been left open and the heating was faulty in the living room so we were very cold upon arrival. The balcony could also use some attention as the glass barrier was dirty. There wasn’t a good selection lot of pots and pans either and the non stick had worn off, the the maiden was also broken so we couldn’t do any washing. A mirror in the en suite bathroom also would of been a nice touch and maybe some little bins in there too! There was also no guide for the oven and we were unfamiliar with the type of oven so couldn’t use it. Overall it was a decent stay there’s just a few things that could use some attention which are easily fixable x

Leah

3 years ago

The apartment serves our needs perfectly, and was super quiet! We are glad to have found you guys and will definitely recommend. Great location for central Liverpool, yet off the beaten track.

Claire

4 years ago

The apartment was lovely, modern and stylish and in a really good location close to the centre and shops. Parking is quite expensive and for residents only, but we were advised by the host on a couple of local car parks with 24 hour stays that were within walking distance. If you are driving and leaving early in the morning, we found a road that was free 6pm-8am which reduced the cost. The only down side was there were quite a few things in the apartment that were broken: Bin lid, door handle in the kitchen and 2 broken lamps, also the some of the glasses, mats and cutlery weren't clean - so we put everything in the dishwasher on arrival, as 2 dishwasher tabs were provided. Overall the apartment was lovely and the hosts were very helpful and responsive.

Ionut

4 years ago

Very nice location, very nice apartment for price! Check in was very easy! Will be booking again!

Iain

4 years ago

Apartment exactly as advertised. Key handover/drop-off simple and efficient, friendly staff. Thanks.

Wynona

4 years ago

Lovely apartment in great location (5 minute walk to city centre) Also a lot more spacious than it looks in pictures! Would definitely stay here again.

Angela

4 years ago

The office I hard to find you then have to find another location to drop keys off.

Alisha

4 years ago

Beautiful, modern and clean apartment, customer service is outstanding

Toni

4 years ago

We stayed here for just over 2 weeks & cannot fault it. The location will not be beaten, no more than a 5 minute walk to all that liverpool has to offer (Baltic triangle, Albert dock, City centre) The hosts were second to none. Extremely responsive & helpful for both check in & check out. We left our amazon firestick there & they made sure we got it back which was great. The place was spotless, spacious & we will definitely be staying again.

Nicole

4 years ago

Lovely apartment, really clean and stylish. View out of the main balcony window isn’t great but lovely inside

Tracy

4 years ago

Great place to stay and explore Liverpool

Atusa

4 years ago

Amazing apartment, location and host. Very nice, clean and modern. The beds were very very comfy! Nice touches such as Netflix, shower and body gel and tea and coffee etc in the apartment. Great location also. Would 1000% stay here again. It’s been a thoroughly pleasant experience.

Tore

4 years ago

Very nice and clean apartment with everything you need

Richard

4 years ago

Great apartment, fantastic location. Couldn't have asked for more

Emaad

4 years ago

Great Airbnb experience. The apartment is in a very central location, walking distance to all the bars and restaurants. Place is very clean, good sized and had everything we needed for a weekend in Liverpool. Charlie was very quick to respond to any queries I had and all in all a great experience. Definitely recommend as a base for anyone wanting to explore central Liverpool

Martin

4 years ago

One of my best Airbnb stays ever, very beautiful apartment at a great location at a great price.