Sarah

3 weeks ago

Location was great and the lounge was a good size.

There were lots of small black flies in one of the bedrooms, they were all over the ceiling and walls. We hoovered them up but they still kept back so we did not feel comfortable sleeping in that room. We did try but then moved on to the sofa beds in the lounge. Everything else was good.

John

1 month ago

Location, parking and the ambiance of the apartment,which was well equipped and oresented

Nothing in particular, additional charges for clean ing and damage waiver, were a bit excessive

John

1 month ago

Location, parking and the ambiance of the apartment,which was well equipped and oresented

Nothing in particular, additional charges for clean ing and damage waiver, were a bit excessive

Maria

1 month ago

Door codes

Giel

1 month ago

De locatie

Dat de bedden wat krap waren voor 2 personen.
Was beter geweest om een los toilet te hebben dan een toilet in de badkamer.

En we konden niet onze spullen eerder kwijt, terwijl dit wel werd aangegeven in de chat op hun kantoor. Nu heb ik zelf wat moeten regelen.

Barr

1 month ago

The hosts were easy contactable, The apartment had everything you needed. close to town, enjoyed our stay, would definitely stay here again.

Michael

2 months ago

Great location. Free parking.

Bernadette

2 months ago

The location and the ease of getting in and out with a code. Pictures of Beatles on the wall! We did not spend much time in the flat as we were out most of the time.

We did not have a chopping board so had to buy one. The hot water tank did not work when we first arrived but was fixed the next day. The bedroom door was very squeaky and needs oiling.

Andrew

2 months ago

Decent location, clean and modern decoration. Everything electrical worked well.

The apartment has very thin walls and you could hear every word the apartment above were saying to each other. Parking permit had been hidden away in the wrong location which resulted in a penalty fine for us. The shower cubical is very small so for anybody carrying a little extra weight may struggle.

Gillian

2 months ago

Location was really nice, short distance to city centre and nice bars and restaurants close to the property

There were six of us staying there and it would have been nice to have had more than one roll of toilet roll for the stay, there was also not enough coffee pods for the coffee machine.
We could also hear the people staying in the property above.

Lianne

2 months ago

The apartment was very well laid out and clean with everything we needed and ideally located. Parking wasn't a problem at all. The hosts were incredible with communication, one of the the blind pulleys didn't work and this was fixed within a few hours.

If you are a family or group hoping to get good rest after exploring, I would not recommend this place on a Friday or Saturday. Despite the house rules stating very clearly the quiet hours and no parties, we were kept awake both nights from 1am until 4am by music, loud chatting, the TV on full blast and thumping around by the apartment upstairs. The hallway also stank of smoke while this party was in residence, again, quite clearly states no smoking.

Matthew

2 months ago

Perfect accommodation for a large group visiting the city.

Hidden charges over and above what is paid through booking.com. Additional fees applied which if not paid prevented check-in.

Madeline

2 months ago

It was clean and comfortable

The noise!!! It was a Tuesday night but there was a party in the property upstairs that kept me awake all night. There is NO sound proofing whatsoever and no staff able to help at night.

Ronald

3 months ago

Leuke buurt. Loopafstand centrum. Parkeerplek bij appartement.

Rønjom

3 months ago

Flott leilighet. Stor stue/kjøkken med spisekrok og velutstyrt kjøkken. Kaffemaskin med kapsler og pulverkaffe stod klar. Salt/pepper og smør var på plass. Gode senger i soverommet. Ekstra dyner og puter tilgjengelig. Flott bad. Alt fungerte perfekt! Ca 20 minutter fra sentrum. Lett å komme i kontakt med utleier - meget rask respons på henvendelser.

Litt hard sovesofa, men fungerte greit for 1 person. Veldig lytt mellom etasjene. Hadde leilighet i 1. etasje, og party i etasjen over oss. Ristet i gulv og vinduer når de hoppet og spilte musikk. Hørte alt som ble sagt gjennom veggene. Skulle være ro kl 22, men det var det lang ifra. Ikke å anbefale i helg hvis du drar med barn, Veldig stille og rolig midt i uka.

Gabriel

3 months ago

The location, check-in, size of the flat and good facilities

Nothing

Scott

3 months ago

The location was great, the kitchen was well equipped and you provided fans for each bedroom which was greatly appreciated.

The sofas in the lounge were a little hard and not very comfortable.

Alison

3 months ago

Well equipped property in great location for exploring the city. Good size bedrooms with comfortable beds and nice bed linen & towels. Generally very clean and well maintained.

Sofa was quite uncomfortable (probably because it doubles up as a sofa bed). Grill pan wasn’t clean and there were no scouring pads to clean it with. Water pressure in shower wasn’t great although there was always plenty of hot water.

Daniel

4 months ago

Nicely appointed and clean - good size apartment

They take a £200 security deposit which is understandable, but they keep a £10 ‘admin’ fee which is inexcusable. That is a standard cost so it should be included in the price of the booking, it is just a hidden fee. It also took over 3 weeks to get my £190 back.

Salvatore

4 months ago

All

Bedroom windows not opening

Nigel

4 months ago

We stayed in 54C. The bedrooms are excellent and it will sleep 12. Very clean, newly painted. Location is great lovely street. Shops restaurants bars nearby and 20 min walk to Albert Dock.

The living room/kitchen is small, only 4 chairs at the dining table. 1 parking permit provided if you go with 2 or more vehicles you have to find a car park. We were relocated by Host and Stay the day before we travelled and the admin associated with this was very poorly handled. Happy to provide full detail.

Jeana_aus

4 months ago

The property was nice and in a great location. We loved the area, close to everything. We really liked the apartment. It is close to transport, arty areas and great local pubs and restaurants nearby.

This has been already been brought up with other reviewers and I unfortunately saw this those reviews too late - meaning - I saw it after I booked and paid in full. Other reviewers have already complained about a 250 GBP insurance bond which is refundable in a couple of weeks OR as in my case, I was charged a 25 GBP nonrefundable fee (instead of the upfront 250 GBP) - which was not included in the booking price - and for which I had no choice but to pay the day before I was due to check in - because I admit - I did not check the fine print first.

Maybe this is a British thing or maybe this is a "Airbnb" type thing. From my point of view, I never book Airbnb precisely because of the hidden costs or cleaning costs etc. I have always used Booking.com because the price is the price ..... and most of the time, I have never had to worry about the fine print .... so this time, I was caught out. Actually, the damage insurance fee just made us feel uncomfortable and with all of the bad press that Airbnb and private short stay hosting is receiving these days ..... I can understand why people will utlimately choose hotel style accomodations again - especially since hotels are now also offering self catering larger style rooms these days.

However, I will point out that we did not damage anything and we did not get charged for any damage and we did not have a bad experience during our stay - quite the opposite because the apartment is really nice and in a wonderful part of Liverpool. The insurance or damage bond fee - just made me realise that the days of private hosting could be coming to an end - we are still the guests afterall - are we not? Perhaps there are some very bad guests - but we are not one of those - I have been on Booking,com since the beginning in 1996 - I am a genius level 3 member and I am sure there are many like me.

Oliver

4 months ago

The location was perfect for our requirements. The accommodation itself was beautiful and well laid out. Was well presented

The sofa bed was unbelievably uncomfortable. The worse I have ever slept on you could actually feel the mechanisms. bedroom was stiffing hot. Tower fan was provided, but all it did was circulate the warm air. Biggest gripe was we were there for 3 nights. I reported that the TV in the main living area wasn't working. Explained the importance of this to me, as the purpose of my trip was accompanying a disabled child who was accessing medical treatment locally, unable to go out, so having a working TV was really important as my only source of entertainment. Despite reporting it daily, no one bothered to get back to me or made any attempt to fix it. No apology either. Lots of hidden charges in regards to security deposits/ additional insurances which were not obvious when it was booked. Would not book any properties managed by this host company again

Victoria

5 months ago

Three spacious bedrooms, design or property and location, everything you needed was available

Couldn’t open a window for fresh air

Peter

5 months ago

Spacious, modern, good location

Kirsty

5 months ago

Great location. Modern and well kept. Plenty of bathrooms which is helpful when travelling as a group. Nice, spacious seating areas.

Upstairs bedrooms have sloped roofs which might not be suitable for all guests. Bathrooms upstairs didn’t have windows so there was little air circulation.

Omar

5 months ago

Great location and lovely accommodation. I was originally supposed to stay at another Host and Stay location but that fell through due to some maintenance issues. Host and Stay were great at finding me alternative accommodation in the local area and with keeping me informed.
Only feedback is that they have an additional charge of £20 for insurance after the point of sale, that should really be advertised more clearly.
But this was a minor issue overall and I was extremely impressed with how proactive they were in finding me new accommodation.

Mark

5 months ago

Beds were a bit hard and it was very noisy the first night with other guests in another apartment being noisy coming into the property. You could hear voices loudly and banging of doors.

Trevor

5 months ago

Comfortable bed and seating Plenty of room to relax. Parking permit for a quiet road. Small kitchen area but functional . One minor point, a little extra effort in cleaning the hob fully around the controls. A small kitchen trolley would go a long way to alleviate this obstacle.

Hob still had some grease around the controls. Kitchen work top space functional but limited.

Carla

5 months ago

Lovely place to stay x

The beds were not very comfortable

Katie-lynn

5 months ago

Very spacious and clean
Well equipped

Cléia

5 months ago

Não me enviaram as instruções de check in. Apenas que deveria ser feito por telefone (ligação). Mandei várias mensagens durante a viagem pra entender e ninguém me respondeu. Quando cheguei ao local, consegui ligar e tive que fazer uma série de cadastro e pagamento de taxa para poder receber a senha de entrada. Tem uma taxa de 20 libras (não reembolsável) ou você paga 150 libras e eles estornam 140 (depois de 20 dias úteis). Informação que não consta no anúncio. Do restante o apartamento é ótimo e bem localizado.

Mohamed

6 months ago

Spacious - clean

No lift - especially if you have heavy luggage

Seanin

6 months ago

The apartment was gorgeous. Really well equipped and a lovely space

The unit in the living room broke when my friend was turning on the tv. It hurt her leg

Kirby

6 months ago

Good location

Only one parking voucher

Thomas

6 months ago

Really convenient location within walking distance of town. Very clean, and plenty of space

Bev

7 months ago

Not fit for paying customers , when we arrived there was water coming through the ceiling in the bathroom from neighbour above, either from a broken loo or shower , we couldn’t use the facilities due to this, we asked to be moved , this was declined , a maintenance person visited and advised it was fixed but as soon as the above apartment used their bathroom the same problem happened. We complained , no help was given so we left with our 2 small children and booked into another hotel at our own expense. We have now spent the last 2 months waiting on Host & Stay to process our complaint and provide us with a refund, the service quite frankly has been disgusting. I will never book with this company again.

Norris

7 months ago

Well decorated, modern, spacious flat ideally located for all the sites and restaurants in Liverpool. It’s in a quiet area and a stones throw from both cathedrals. All the restaurants on Bold St were only a short walk away. My friends and I enjoyed our weekend stay.

The property was fine, but the company which owns it requires a deposit for breakages etc. This isn’t stated clearly up front, but it’s in the small print and they keep £10 as an admin fee. Given we are in the times of election transfers and this is on top of the rental charge, I’m baffled why they need an admin fee when it’s just a click of a button. Also, it takes 10 working days to return the deposit which is too long, given the flat was checked as soon as we left.

Trini

8 months ago

Rooms are spacious and they have everything you could need.

Gabriël

8 months ago

Fijne plek, goed en compleet appartement. Nieuw en fris. Goede bedden. Perfecte locatie. Rustig.

Wij zaten in het souterain. De eerste ochtend bleek de riolering verstopt, waardoor het rioolwater door wc, douche en bad omhoog kwam. Het probleem werd serieus genomen en de verstopping werd gelukkig verholpen, maar de volgende dag was het probleem weer terug. Erg vies. En niet mogelijk om van het sanitair gebruik te maken.

Nicola

8 months ago

Great location - quiet areas but walkable to everywhere too would want to see, nice big space, good kitchen facilities.

Bathroom was an issue. For an apartment that size (3 double bedrooms and two double sofa beds) there was only 1 bathroom/toilet for which the plumbing could not handle everyone having a shower/using the toilet. During our stay the toilet/shower/sink all backed up when only a few people had used it which left half the group unable to shower and meant we were late for our event. We called the host who told us to find a plunger at the property which we could not locate. Told a maintenance crew would visit but they were unavailable, no one called us back to advise what was happening. By the time we got home the facilities had cleared but backed up again the next morning when they were used again. The shower is also more akin to what you would get in a caravan not a large Georgian house.

Julian

8 months ago

Poor ventilation in the kitchen

Matthew

8 months ago

Good location

1st bedroom smelled strongly of damp so we didn't want to stay in there. Two other bedrooms were shabby in decorations.

Jones

8 months ago

Really good location

Robert

8 months ago

Excellent location. Very comfy beds.

Nil.

Razvan

9 months ago

The ap is spacious, clean, warm, nicely decorated and excellent located! Highly reccomended!

Didn't find anything really.

Claudia

9 months ago

A pesar de que el alojamiento estaba muy limpio, las camas estupendas, que el piso estaba muy bien y la localización estaba bien hubo muchas cosas que hicieron de nuestra estancia una experiencia nefasta. En primer lugar, al llegar no funcionaron los códigos que nos proporcionaron tuvimos que llamar a atención al cliente con el costo que eso nos supuso y la mujer que contestaba el teléfono nos colgaba…. Por lo que tuvimos que llamar varias veces hasta que nos atendió debidamente. A pesar de reservar para 8 personas no había sábanas para el sofá-cama solo un edredón. Había poco papel higiénico para tantas personas se nos acabó y tuvimos que comprar. Faltaba una toalla. Y lo más impactante es que la puerta de entrada al piso no se bloqueaba y se quedaba abierta con todas nuestras pertenencias dentro por lo que no era nada seguro, podía haber entrado cualquier persona ajena al alojamiento… También llamamos y no recibimos ninguna solución nos hacían mandarles videos y toda la información por correo electrónico en vez de enviar a alguien inmediatamente a resolver el problema. Para tener que pagar tanto dinero y además una cobertura de daños (algo nunca visto en ningún país) es inaceptable que pase todo esto…

Marie

10 months ago

Standard apartment in the middle is very very nice indeed. Really nicely done out, very well equipped , cozy big beds and bathroom with a bath and shower.
Tea and coffee and condiments provided which we appreciated as we made a cooked breakfast.
Owners even left chocolates and a card for my daughter as it was her birthday.
Location excellent in my favourite part of Liverpool so beautiful and quiet , great walk into town past lots of pubs bars restaurants and shops.
Liverpool just gets better every time always so much going on there and new things to see and do.
Architecture amazing and the people and atmosphere are the best in uk in my opinion!
Will definitely book this place again in the future.
Thank you to our hosts who were so helpful throughout.

Andrew

10 months ago

Great location

Could be quite noisy not for guests but radiators and boiler

Lyndsey

10 months ago

Great communication
Family friendly
Reasonably priced

Little bit noisy

Angela

10 months ago

Spacious living room and well equipped kitchen. Nice decor and good location. Lots of bedding and useful features.

The beds were a little hard. The door codes we were initially sent were wrong but they fixed this immediately.

Paige

10 months ago

Amazing location, easy check in and felt secure. Free parking available but also walking distance to areas. Apartment was tidy and bathroom was immaculate. Would just mention that the walls are very thin so it was extremely noisy you could hear the other apartments talking and walking above etc but overall location was nice and quiet. Unfortunately the hair dryer wasn’t working and the shower did not stay up but this didn’t affect our stay and we would definitely visit again.

Tammy

11 months ago

Facilities milk frother vibrant

The noise levels from upstairs family all night was so bad

Nigel

11 months ago

Centrally located to the main area

Main bed and sofa beds really uncomfortable which would stop us staying again

Jose

11 months ago

Ubicación excelente con una casa amplia y confortable. Servicios cerca y calla muy tranquila

Nada

Frédéric

11 months ago

Appartement spacieux, bien équipé et bien placé

Peut-être le manque d’insonorisation notamment dans une chambre

Harsem

11 months ago

The beds were very comfortable (my tall teenage son loved having a double bed to himself) and the apartment was very clean. They thought of everything from paper towel, to tea & coffee, to large fluffy towels, to a lovely little Xmas tree.

Perhaps a dishwasher but that is being very picky and I would not forgo that for a washing machine so no there was nothing I did not like.

Nicola

1 year ago

Love the location, across the road from the cathedral and in a great part of Liverpool. Love
the light spacious rooms and the little touches. Very clean and an easy check in process. Such a cute apartment to stay at!

Could hear a lot of noise from upstairs guest - music, thumps, conversations etc.

Shane

1 year ago

The basement apartment was spacious, clean and located in an ideal location. We stayed here for two nights and really enjoyed our time here. The 3 double bedrooms were lovely and the beds were comfortable. The modern bathroom and shower was also a nice touch. The management company we dealt with were lovely to deal with and we didnt have any issues - they even left us a personalised note and box of chocolates as we were travelling for a special occasion. The apartment is about a 10/15 minute walk to concert square or really anywhere central within Liverpool so we couldnt fault that aspect of it either. Overall a great stay and one we would be sure to book again!

There were a few points however we feel must be mentioned in the interest of fairness. One of the sofa beds was broken and didnt pull out flat - we didnt need this space but just something to be mindful of if travelling in a larger group. The apartment was a small bit noisy during the night and in the early morning - the ceiling is very thin and hollow so you can hear people walking in and out of the main hallway quite easily. The radiator in the main bedroom kept on making a strange clicking sound but this is something that can be fixed quite easily. Other than those points I couldnt fault it on anything else and for the price this stay is deffo worth the money.

Katarina

1 year ago

An excellent experience from point one. Perfectly situated, close to everything we wanted to see and visit. Clear instructions and very comfortable place to stay in. Would definitely come back. Thank you very much.
Katarina

Ann

1 year ago

A very spacious apartment in an excellent location, a beautiful street of Georgian Town houses. Great to get a sense of Liverpool in bygone times.

Krista

1 year ago

Spacious

Nothing

Elaine

1 year ago

Location great, facilities super

Nothing

Ann

1 year ago

Place was great, located not too far from centre if you know way to go.

Chris

1 year ago

N/A

Philip

1 year ago

The apartment was in a good location 10 mins walk into town, it was clean and had plenty of room for our party of 9.

We didn't like the fact that there was only room for 1 car ... the apartment sleeps 12 people and really could do with at least 1 more space, so we had to pay to park one of our cars we travelled up in.
Also what we didn't like was the owners use of a firm called superhog who did the damage waiver before hand .... they actually took £250 from our card (not just a holding payment ) a week before our stay and charged :£10 administration costs for doing so.
They told us this will be returned 8 days after our stay ... we have told the owners and superhog this is not normal practice .... to actually charge your card for damage waiver and an administration cost .... this we feel is not right.
So we are warning others what to expect.

Jonathan

1 year ago

It was like a home, well proportioned and in a superb location for our visit to Liverpool.

One of the sofa beds was broken. It would have helped if in the rooms with two double beds the hosts had made one of them two single beds instead.

Annest

1 year ago

Fabulous location. Very close to the city centre, couldn’t ask for a better location. Very nice apartments. Stylish and comfortable.

Property itself was clean but amenities were not, glasses and stains/lipstick on them and there was mould in the coffee machine! 2 rolls of toilet paper only for 8 guests, when more was requested we were advised they would not provide anymore which was disappointing. Also there is a £10 admin fee charged on the security deposit that is not listed anywhere. Unfortunately the stay was disappointing considering it cost so much. I would not recommend.

James

1 year ago

Location

Not enough toiletries, tea facilities, loud couple above who was intoxicated and kept us awake all night

Helen

1 year ago

It was spacious, good areas for chilling and spending time as a group. The rooms are stylish and very comfortable. Good amenities, clear instructions from the host and a great location.

Torsten

1 year ago

sehr gute Lage am Rande des Stadtzentrum zu Fuß erreichbar; sehr ruhiges Viertel; Parkausweis bei Anreise mit PKW liegt aus; zwei Bäder mit Toilette, daher bei vielen Personen kürzere Wartezeiten, viele Schränke, Kommoden und Hängemöglichkeiten für Kleidung

wenige Ablagen im Bad für Kosmetika

Vivienne

1 year ago

Great location. Beautifully decorated and well presented. Communication and organisation was excellent. Would highly recommend.

Gillian

1 year ago

Everything about apartment was perfect! Couldn’t be better located for our needs and everything close to hand. The apartment was beautifully decorated and very comfortable. Parking permit was ideal. We had such a lovely stay! We will stay here again most definitely. Great communication with Charlie prior to our trip and after. Thank you.

There was not one thing we did not like.

Jo

1 year ago

Great communication. Quiet area. Well.equipped, clean, well furnished apartment.

Nothing. All fab!

Gabrielle

1 year ago

Beautiful spacious apartment

Margaret

1 year ago

Nice clean and modern would book again.

None

Ho

1 year ago

Great location and very good price

Cathal

1 year ago

Brilliant location, just out of the bustle and noise of the city but literally 10 mins stroll and you are in the centre. Canning St is a beautiful, friendly area and we felt completely at ease walking into and out of town. It's completely silent and peaceful at night. The Cathedral is a 3 min walk and definitely worth a visit. Amazing structure

Apartment had everything we needed, it was spotlessly clean, towels and bedclothes were fresh and crisp, beds were comfy. Shower is good and rooms are bright and airy. Lots of light coming into the two bedrooms. Windows are massive and open right up.

Overall, couldn't fault it. Was perfect for my family and I and can't wait to return (family with 3 kids 18, 15 &10)

Nothing

Anthony

1 year ago

The property was a real home from home and in an excellent location as my son graduated from University and the philharmonic hall was walking distance. We never used the car after parking outside as everything is so close and the centre of Liverpool is only 15 mins walk away. Only 3 of us stayed which was ok but it can accommodate 7 and that makes it a really cheap option to visit Liverpool.The staff were great and entry instructors were perfect with no problems

Not a lot

Michelle

1 year ago

Lovely apartment, close to the centre of Liverpool, host had left a welcome note, chocolates & banner as it was my daughters 21st. Will definately book again 😁

Mark

1 year ago

Was good enough to stay and easy routes to what we had came down for,

Trying to contact the folk was a little difficult and then trying to get into the place, we had to wait 2 hours and had to contact Booking.com to help gain access

Hazel

1 year ago

A lovely big spacious apartment...

The seagulls squawking at 5am each morning!!!

Volker

1 year ago

Lovely apartment, great and quiet location, good communication from hosts

Bathroom could use shelving of some sort

Steven

1 year ago

The property was very spacious with a large living, dining and kitchen area. The 3 bedrooms were great with a double bed in each. The kitchen had everything you need. The hosts were very prompt in their responses.

Unfortunately we had to move properties on our second day due to a power cut/issue. However, the hosts were very prompt in their response and moved us to an apartment just along the road. The apartment had 5 bedrooms (but we only needed 3) and 2 bathrooms (bonus for us) but the living, dining and kitchen area was much smaller.

Elma

1 year ago

Highly recommend!!!
I’ve been looking for a place to stay for my daughter’s graduation. I looked in some hotels around and it’s so expensive so I tried to look for Air B&B and it will come out this place so I have no second thoughts to booked because I read a good review about the place, and I have no regrets booking the place as the team are friendly and easy to communicate with.
When we enter the property, it was beautiful and clean, it feels like home,
My family really enjoyed the place, and I will definitely book again in the future.

Danny

1 year ago

Great team, location was great

Anonymous

1 year ago

Quiet area, clean and easy access with passcodes

Nothing

Raimundo

1 year ago

The apartment

The staff. No communication, the unnecessary security deposit, took a lot of money out of our enjoyment. And a lot of bureaucracy.

Sara

1 year ago

Clean and good location for the graduation we attended

All good

Chi Wing

1 year ago

a bit noisy during the early morning due to other visitors walking downstairs but it is generally acceptable, a cozy space with tranquil community.

Molly

1 year ago

This is a really beautiful and spacious place, the location was perfect and everything was within walking distance. The apartment has everything you need for your stay and the host was really helpful and responsive.

Lucie

1 year ago

It was very clean and great location.

A bit complicated “check-in” process. Also when we arrived, the parking permit was missing and we needed to arrange the parking at the parking park nearby which was obviously paid and interrupted our plans during the day.

Kevin

1 year ago

Location was fantastic and apartment was clean with good facilities.

Last night had a few noisy neighbours but all in all not much to dislike.

Joseph

1 year ago

This was my second stay at the flat. Everything was as I'd remembered. It is well-located in the Georgian quarter, almost opposite the Anglican cathedral. The flat is very handy for the city centre, a 10-15 minute walk, the University area and local amenities, galleries, theatres, restaurants, etc. Parking outside the flat was very easy with the parking permit. I'll be back!

Ben

1 year ago

The stay was in a great location.

Had some difficulties getting into the unit but ultimately was our fault.

Purdum

1 year ago

When we arrived, I was a little nervous because the two previous properties we stayed in (not connected to this company) were awful, but this property was exactly as advertised. It was very clean, roomy with an upscale feel. Next time we visit Liverpool, we would love to stay here again.

The property can get warm. I think the roll blinds should be left down on arrival day if it is hot outside. Possibly one more fan and a second extension cord for purposes of blowing drying hair in front of mirror. In the grand scheme, these are all small minor things really.

Nikki

1 year ago

This flat is perfect. It was clean and had everything you would need for a lovely trip to Liverpool. It is so central and could easily walk into town.
The pre check in information was easy to follow and thorough so that we could find and check into the property with no issues.
Thank you for being such great hosts!

Ka

1 year ago

location

better to have 2 bathroom

Marvin

1 year ago

The property had everything I needed for our stay

Would be good if there was another bathroom if I was to be very critical

Geraldine

1 year ago

Good location, near nice restaurants and walkable to other parts of the city.
Nice road of Georgian townhouses, slightly busier road than expected.
On the ground floor which was helpful as many apartments in the area are top floor.

Really wasn't clear from the booking.com listing how the apartment is laid out. It's a 4 person apartment but there is actually only one very large bedroom and then a sofa bed in the kitchen.
The fridge is very noisy overnight and there is a lot of noise from the pipes and floors of the apartments above .
There is only a parking permit for 1 car and no free parking nearby.
Considering the high price of the apartment and description, it wasn't as good as expected.

Brian

1 year ago

The beds are lovely and comfy. The location is very good. And the staff are very helpful.

Abby

1 year ago

apartment was lovely and clean. great location, and host!

nothing

Mark

1 year ago

Great place for a weekend in Liverpool, clean quiet residential area and walkable to city centre
Lovely apartment, clean and spacious, free parking outside
Could hear some noise from people in flat above, mainly them walking about, but would not deter us from booking again. So much better than a hotel!
Thanks Katy , Joe and team

Virginia

1 year ago

fab apartment clean warm comfortable all the things needed for a great stay

nothing

Lisa

1 year ago

clean, well presented , everything you could need

nothing

Ben

1 year ago

Excellent location and gret hospitality, would definitely recommend

Nicola

1 year ago

Buona e tranquilla posizione a circa 15 minuti dal centro a piedi. Bagno praticamente nuovo e pulito. Buoni i letti a disposizione, dormito bene. Facile il check in ed il check out.

Olivia

1 year ago

Lovely apartment in a great area. Easy check in and good communication from host.

Showers weren’t great! lots of cold then boiling hot

Leanne

1 year ago

Very clean modern and all around lovely place to stay

Amie

1 year ago

The apartment was exceptionally clean and beautifully presented in an ideal location. The hosts were helpful and informative from start to finish and went the extra mile to make our stay wonderful.

The apartment had everything we needed, and more, with fantastic facilities and added touches to make it really special.

We visited during an exceptionally cold and snowy spell so the apartment was quite cold. However, I messaged the hosts and they promptly replied with a troubleshooting guide and it was lovely and warm in no time!

Rafaël

1 year ago

Bien placé et propre et super hôte très réactif, mais malheureusement assez bruyant.

Harvey

1 year ago

If we could leave a 4.5 we would as we loved the place check in & out was super easy and the location was great we just had a problem with the heating we saw the radiator wasn’t fully bolted into the wall so we tried to avoid using it. They did provide a electric heater! However unless you were sat directly in front of it there was no affect so our last day we tried the radiator to the same affect so the flat was just cold all weekend but other than that fully recommend and will definitely be our first choice hosts next time we are in Liverpool & on a side note the food/drink & places to see parts of the folder did not go unnoticed

Jo

1 year ago

Very comfortable flat in good location for exploring Liverpool.
Communication seemed to be a via a third party but worked satisfactorily.

Stefania

1 year ago

L'appartamento di Katy, Joe e Team è davvero perfetto per un soggiorno a Liverpool. Si arriva al centro con un piccola passeggiata, ha negozi vicini ed è in una zona residenziale di buon livello. Offre tutto ciò che si trova nella presentazione. La camera da letto è confortevole, la cucina ben attrezzata e il bagno, con vasca e doccia, è decisamente funzionale.
Lo consiglio davvero.

Sarah

1 year ago

Lovely place to stay with lots of things in the surrounding area.
Would definitely recommend.

Dina-Leigh

1 year ago

Apartment is as described - one double bed and 2x double sofa beds (which are a little lumpy). Missing a couple of touches but overall a great stay with excellent communication. It’s a little noisy in the building so take into account if you are a light sleeper. Would recommend overall!

Ricardo

1 year ago

Ha sido un a estancia perfecta, buen barrio, apartamento excelente y muy bien cuidado. Es para repetir una y otra vez. Enhorabuena!

Anonymous

1 year ago

clean, roomy, modern.

electric Hob & only one parking permit

Satwant

1 year ago

Really lovely apartments. Alot if nice little touches, fresh earplugs next to the beds and a birthday card from the host for my dads 60th birthday! Had a great stay and would 100% stay again.

Heaters are tempermental but worked well once you get the hang of them.

Martin

2 years ago

Great location and a great apartment. The rooms were all a good size, and everything was clean and to a high standard. Would definitely recommend to any families or small groups looking for a well-located and lovely place to stay.

Laura

2 years ago

Decorated to a high standard, good facilities, good location.

The bathroom wasn't clean there was urine all over the floor which we had to clean up on arrival.

The noise throughout the day and night in the front bedroom was so unsettling, you could hear word for word conversions from people on the street the windows are so thin.
Every car and passer you could hear perfectly and constantly day and night as a result we hardly slept for 3 nights even with earplugs. At one point I slept on the sofa in the lounge to escape the noise.

Markus

2 years ago

the location and interior was great, had a real comfy vibe to it that allowed us to settle in instantly

nothing.

Gareth

2 years ago

Location

Intermittent noise at night

Agnieszka

2 years ago

It was a great flat

Linda

2 years ago

clean and well equipped. location good for us too. comfy beds. good size fridge. liked that there were tea bags etc in the apartment.

lack of plug sockets particularly near mirrors. made it difficult with 5 women trying to dry/style their hair! bathroom floor was dangerously slippy when we arrived so whatever the cleaners are using they need to stop. it was better on day 2. instructions said load dishwasher - where was it?? there were dishwasher tablets but we failed to find the machine!
10am is too early to check out so we appreciated 11am late checkout. it needs to be 11 or 12. an extra bathroom/loo for apartment for 5 would probably what we would look for next time.

Joseph

2 years ago

Cosy flat; well located near the Anglican Cathedral. Easy to get around by foot. Close to town and the University. Ability to park close to the flat was a bonus. Enjoyed my stay and would be happy to stay again.

Karen

2 years ago

The apartment is lovely and well stocked with all you need. Condiments were even provided. Tge beds are extremely comfortable and the heating can be easily controlled in each room. Communication was excellent throughout the stay. I would certainly recommend this apartment to anyone looking for a retreat or sightseeing break rather than a boisterous 'party time' as it deserves respect.

There was nothing nothing I didn't like about the apartment. I would say as someone with poor health and struggling, I found the £250 deposit difficult but understand this is expected rate in most private apartments now. We stayed for my daughters operation at the eye hospital so it wasn't a leisurely break for us unfortunately and wasn't as convenient for the hospital as thought. However we were comfortable staying here.

Toni

2 years ago

Great place. Good sized beds and sofabeds (they are the same size as a full double). Close to Ropeworks and Liverpool One. Easy parking. Plenty of room for a family of 4 (teenagers).

Uí

2 years ago

Very good location, walking distance from the centre with plenty to see en route. The walk back is uphill but doable! Access to the apartment was very easy. The hosts were easy to communicate with via the app. The couch-bed is comfortable. Lots of helpful information about Liverpool was sent to us in advance and also provided in a folder in the apartment. The accommodation was clean and comfy and we would certainly recommend it.

One toilet/bathroom for 7 ladies took a bit of coordination but we managed fine!

Alan

2 years ago

The property was in a great location and well-priced, really enjoyed our stay, would definitely stay again. Highly recommended.

Michael

2 years ago

was a lovely property had everything you need.

road outside very noisy. old windows do not keep out the noise. keeps you awake through the nut in the two bedrooms.

Victoria

2 years ago

Facilities were great, everything was thought about! Really clean, spacious and decorative!

Adrian

2 years ago

Location

Malcolm

2 years ago

Perfect for our stay

Astrid

2 years ago

In het echt nog groter en mooier dan op de foto's. Keurig schoon, comfortabel appartement wat van alle gemakken is voorzien. Top dat er ook een parkeerkaart bij was zodat wij het gehele verblijf onze auto voor de deur konden parkeren.

Ik miste alleen de vaatwasser.

Paul J.R.

2 years ago

21 Canning Street has a set of managed apartments and flat B is on the ground floor in the front of the house (so don't open the blinds until you're dressed in the morning ;-) ). The flat is well-equipped with wifi, TV, kitchen, bath & shower, Nespresso machine, everything you need for a short stay. The flat is well-looked after and very clean. Highly recommended - thanks to Katy, Joe and Charlie !

Ben

2 years ago

Excellent stay.

Alicia

2 years ago

modern, bright and colourful, great size.

noisy ?water system going off and on. The bedroom’s

Harry

2 years ago

Lovely decor, stylish, clean, big kitchen, great location, professional admin team

Only one parking permit for party of 9. Quite synthetic duvet with plastic cover to matress. Loud water pump in kitchen interupted conversation

Dave

2 years ago

Great apartment, fantastic location, lacking a few items and both wifi / Netflix account appeared to be frequently overloaded (across other apartments in the same building) during our stay. It didn’t stop us from enjoying the space and central location.

Haile

2 years ago

Excellent and very clean 👌

Everything

David

2 years ago

A fabulous location and a flat that suits our needs perfectly. You cannot get much more central than here. The local area is great for pubs and restaurants. Some of the best Liverpool has to offer.

Jack

2 years ago

Die Lage nahe dem Zentrum in einer schönen Strasse und Wohnbiertel
Viel Platz ein grosses Wohnzimmer mit einem grossen Esstisch und 3 Schlafzimmer

Die Fotos auf der Webseite sind Irre führend
Wohnung im Keller
Enormer Lärm verursacht durch eine Abwasserpumpe die sich ständig in Betrieb setzt sobald ein Bewohner in einer irgendeiner Wohnung des gesamten Gebäudes einen Wasserhahn anstellt
1 Bade und Handtuch pro Zimmer und nicht pro Bewohner
Eine einzige Toilette im einzigen Badezimmer der Wohnung und das für 6-8 Bewohner (wir waren zum Glück nur 5)
unhygienischer Teppichboden
Wenig Tageslicht durch die Kellerlage
Kein Geschirrspüler für 6-8 Bewohner
Sehr feuchtes Badezimmer da Kellerlage ohne Abzug

Nicolas

2 years ago

The appartment is spacious, clean and value for money. It is really a place to recommend for a family

Tom

2 years ago

The flat was perfectly located for us as tourists to Liverpool. We got a bus to Liverpool ONE within 10 mins of waiting and the walk back took only 15 mins with 2 kids and a baby, so not bad. Loved the Cathedral opposite the flat and the bars and restaurants around the Georgian quarter were picturesque especially the Florist. Flat itself was clean, easy to find and enter and we would have not issues recommending or staying here again.

Ryan

2 years ago

Great stay. Everything was as expected and the hosts communicated everything perfectly!

Anonymous

2 years ago

Spacious apartment - perfect for a large group. Pretty location within walking distance from the city. It was really clean, functional and comfortable!

none :-)

Sarah

2 years ago

Beds uncomfortable especially sofa beds
We were also locked out of the apartment as key pad didn’t work- took half an hour on the phone + 15 mins for someone to turn up with a key, making us all late for a birthday dinner.
Food eg pieces of pepper on the floor between fridge and kitchen unit,
Hair on bedding

Mohammad

2 years ago

very nice and central location

a second bathroom would be very handy

Catharine

2 years ago

great location and lovely property

didn't know we were in the basement but it was ok , would have liked to open the window to sleep , but didn't like to as in basement

Sue

2 years ago

Layout of the bedrooms

No dishwasher

Marin

2 years ago

-Location 10 min walking from Center
-No key entering Appartment (using code on the door)
-Comfortable beds
-Not charging for taking care of our bags after check out

-Many warning messages before stay about regulations of the object (one would be enough)
-One more toilet would be advantage, we were group of 6 and only one toilet

Bryan

2 years ago

Great location and easy accesd

Nothing

Eileen

2 years ago

very clean and modern , spacious too

radiator in bedroom didn’t work -was a bit chilly

Claudia

2 years ago

Die Lage ist perfekt, gleich um die Ecke der Kathedrale. Die Unterkunft ist sehr komfortabel mit Allem was man braucht ausgestattet und zudem sehr modern eingerichtet.

Janine

2 years ago

Beautiful modern apartment, furnished to a high standard. The layout is nice and the rooms are private unlike a lot of group properties in Liverpool where they want you to sleep 10 in one room.
It had everything we needed apart from an iron, but I’ve stayed in places that don’t even supply the basics for you, so I’d think it was just an over-sight as there was an ironing board.

There was a few issues with the door latches not working or magnetising properly, but we got it to work eventually, the front door probably needs replacing altogether, just for ease for the customer. I’d like it to be straight forward and easy.