Host & Stay | The Bank Apartment
Entire rental unit in Merseyside, United Kingdom
This beautiful apartment is positioned on the doorstep of the historic Castle Street (famous for its restaurants and bars) and only a few minutes walk to Liverpool One Shopping District.
Situated in a neoclassical style building with original parquet flooring, we think you'll love how our addition of contemporary furniture has brought this space to life.
The space
This beautiful apartment sleeps up to six guests with two comfortable double bedrooms & a state-of-the-art bathroom. The open plan lounge area has a super comfortable double sofa bed, smart TV & a modern kitchen that is equipped with all of the essentials to make you feel at home!This is the ideal location for families looking to be in the heart of the city with all the comforts of home. If you are planning to cook in the apartment, kindly note that kitchen areas comes with an integrated Fridge but with no freezer unit.
You're located two minutes from the Liver building, iconic waterfront, Liverpool Town hall & the business quarter.
This apartment is the ideal location for guests looking to explore the city, guests here for an event in the M&S Arena & those here for work.
You have Castle St located just around the corner with tonnes of choice for food and drink. Bacaro offers incredible tapas, Fazenda is a must for steak lovers & The Liverpool Gin Distillery on hand for a drink or two!
Please note that due to the wonderfully central location, there may be some outside noise heard from inside the apartment.
Guest access
Guests have exclusive private access to the entire apartment for the duration of their stay.Other things to note
The keys will be available to collect from a local Keynest Shop - Liverpool - Muskers Newsagents that is about 6 minute walk. This is located at 48 Dale Street, Liverpool, L2 5ST. Use this time to familiarise yourself with the area and take in the vibrant City atmosphere Liverpool has to offer!The store is open from 06:00 - 02:00 on Mondays - Thursdays, 6:00-00:00 on Fridays, and is open 24 hours every Saturday and Sunday. If you are planning to arrive past the closing time, please let us know and we can arrange an alternative key collection method.
We are available from 9am-9pm each day to help with any queries via phone call or message. We do have an emergency out of hours team that helps out during later hours though they are limited in what assistance they can provide. Hence, any issues communicated outside of these hours will need to be dealt with the next day unless it is an emergency situation.
The apartment is located within a residential building, as such this is not suitable for parties, events or celebrations and we have a strict policy against loud music or noise.
We are unable to host groups of guests under 25 at this property.
The apartment is located on the 2nd floor.
The check in time is 3pm & check out 10am - Please adhere to these times unless otherwise agreed. An unauthorised late check out will incur a charge.
We provide bedding for all beds needed and a bath towel per guest. Bathrooms will be equipped with X1 hand towel and X1 bath mat.
Smoking is strictly prohibited and will incur a deep cleaning charge upon check out.
**Please be aware that whilst the building does have a lift we cannot be held responsible if this does not work during your stay - this has not happened yet, but we do need to make guests aware.**
Kindly note that we cannot accept parcels delivered to the apartment’s address and cannot be held responsible for any lost/damaged items. If you do require a parcel to be delivered during your stay, please contact us for our office address.
Lastly, please note, during exceptionally busy periods we may need to gain access to the property to complete maintenance works. This is to keep the property in good order for your stay. We always give 24 hours notice of this unless there is an emergency which needs addressing sooner.
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Bedrooms
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Living room
1 sofa bed
Amenities
- Hair dryer
- Shampoo
- Hot water
- Essentials
- Hangers
- Bed linen
- Room-darkening blinds
- Washing machine
- TV
- Dedicated workspace
- Kitchen
- Lift
4.56 · 129 Reviews
3 months ago
Overall the apartment is very rundown and not nicely looked after. Amenities were the bare minimum, towels were not sufficient, bedding was extremely cheap and not comfortable. The floors were filthy, both the wooden floors and the carpet. The lift in the building is broken and the WiFi router was missing, despite the host telling us they had reset it for our stay. There is absolutely no pride being taken in the running of this property. Location is convenient, but there are no other positives to note.
3 months ago
Great location and close walking distance to everything in Liverpool. There were a few issues though with the property including Wifi not working. I was unable to get the wifi to work after numerous attempts and calls to the host. The elevator was also broken, and my father is disabled which caused a lot of trouble for him getting up into the actual property.
4 months ago
How close it was to the centre of town and accessible to everything! The room was big and good for a group if you want to come back for just a place to rest.
The delay we had for cleaning, we had to wait over an hour to check in and couldn't check out later because of it.
Gallery
Location
Merseyside, England, United Kingdom
House Rules
- Check-in after 15:00
- Checkout before 10:00
- Self check-in with lockbox
- 6 guests maximum
- No pets
- No parties or events
- No smoking
-
Additional rules
• We do not allow stag and hen nights in our property as it is in a residential building. • Any fobs which are lost during the stay will be charged at £50 per fob. • Collecting the keys before 3pm is strictly forbidden unless otherwise arranged and will be subject to a minimum charge of £20 per hour or part thereof, for the delays in cause to our cleaner’s schedule. This applies to dropping the keys back later than the check-out time of 10am. • No large groups under the age of 25. • Guests will be charged £100 if there are any signs of smoking on the property.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed
Property Manager Terms
Check-in after 16:00Share This Property
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Amenities
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Essentials
- Hangers
- Bed linen
- Room-darkening blinds
- Iron
- TV
- Heating
- Smoke alarm
- Carbon monoxide alarm
- Fire extinguisher
- First aid kit
- Dedicated workspace
- Kitchen
- Fridge
- Microwave
- Cooking basics
- Dishes and cutlery
- Cooker
- Oven
- Lift
- Long-term stays allowed
- Self check-in
- Lockbox
WifiAir conditioningPrivate entrance
4.56 · 129 Reviews
Ian
on Airbnb3 months ago
Overall the apartment is very rundown and not nicely looked after. Amenities were the bare minimum, towels were not sufficient, bedding was extremely cheap and not comfortable. The floors were filthy, both the wooden floors and the carpet. The lift in the building is broken and the WiFi router was missing, despite the host telling us they had reset it for our stay. There is absolutely no pride being taken in the running of this property. Location is convenient, but there are no other positives to note.
Em
on Airbnb3 months ago
Great location and close walking distance to everything in Liverpool. There were a few issues though with the property including Wifi not working. I was unable to get the wifi to work after numerous attempts and calls to the host. The elevator was also broken, and my father is disabled which caused a lot of trouble for him getting up into the actual property.
Eamonn
on Airbnb4 months ago
Great location great apartment
Amanda
on booking.com4 months ago
Very central
Needed a bit of a clean, dusty, bathroom floor at skirting a bit grimy
Kiera-melek
on booking.com4 months ago
How close it was to the centre of town and accessible to everything! The room was big and good for a group if you want to come back for just a place to rest.
The delay we had for cleaning, we had to wait over an hour to check in and couldn't check out later because of it.
Karolina
on booking.com4 months ago
The location was fantastic and the check in and check out procedure went smoothly though I missed a place to store luggage outside the check in/out times.
There was no coffee machine despite the information from the company saying there was only instant coffee. There was also no dishwasher (fair enough but weirdly they left dishwasher tablets rather than washing up liquid). Also no active fan in the bathroom so you see green mould coming. Also single glazing so quite noisy (not an issue for us but for some maybe and would therefore not stay there in winter). Also lots of things not ours under the sofa….the cleaners really should move it every so often during cleaning.
Franco
on booking.com5 months ago
The place was not clean.
The kitchen pots and pans and oven where all dirty.
Jill
on booking.com5 months ago
Great location, comfortable spacious apartment for 6 people
Nothing
Dan
on Airbnb6 months ago
Overall we had a a great time, but not everything was perfect. Small touches would make it amazing, such as washing up liquid or hand soap for the bathroom. We were given dishwasher tablets but no dishwasher and shower gel as hand soap which also doubled as shower gel.
The £250 deposit was a surprise, admittedly I didn't read that part at first but I've booked so many Airbnbs and never been asked to pay a deposit before. Apparently this is a new thing that some hosts are allowed to do. I haven't received the deposit back yet or confirmation that it will be returned.
The guidebook is great, they have a link to a website which has all the info you could possibly need. But generally we felt constantly on edge that we might not have done something right as the rules are extensive and the host makes it clear this is a business.
It's very noisy outside but they have indicated that so I can't really complain. Earplugs help.
I won't stay again but it was great for 2 nights.
Ben
on booking.com6 months ago
Location was excellent and modern fixtures and fittings
Front door key was a nightmare to take out
Alenny
on booking.com6 months ago
The main lock is not working well.
Louise
on Airbnb6 months ago
Really great geographically, nice surroundings. The key information was a bit confusing but other than that we had a lush time, thank you!
Lyndsay
on booking.com7 months ago
Great location very central.
Plenty of room for 2 couples.
Good shower.
Was clean, could have done with some general maintenance but for the price due to location was still good value.
Windows were single glazed and very drafty, can also hear the bars around due to this.
Had issues collecting the keys which delayed our check in, the process is easy to follow and collect but the code was not correct that I was provided with and the staff at the shop could not help and took some time to get through on the phone resulting in our party standing about the street for some time resolving this.
Received numerous messages on booking.com and text before the stay which is good to stay in contact but was receiving texts at midnight which is very unprofessional.
Biggest downside was the deposit system you pay an extra £10 admin feee which is not advertised when you book and then to return the deposit without me contacting them they wanted to keep this for an unnecessary length of time claiming checks to be done but realistically this would have been done the day we checked. They did refund few days later but only due to me contacting them.
Mikey
on booking.com7 months ago
the location was perfect.. rooms where comfy and had plenty of space
Karen
on booking.com7 months ago
Fab location
Clean appartment
Having to walk to get keys for property
Nikita
on Airbnb9 months ago
We had a lovely stay in this apartment, very easy to find, prime location and waking distance into town.
We did have an issue with the power as the circuit kept tripping, but the team were very responsive and we solved the issue on the day.
The flat is very spacious and looks exactly like the pictures. The only issue was the bathroom door does not close properly, but other than that it’s an ideal spot to stay and I highly recommend!
Nataliiarudenko
on booking.com9 months ago
Розташування в самому центрі міста. Станція метро. Торговельні центри. Набережна. Все поруч.
Квартира дуже простора. Все є для зручного перебування.
Ключи знаходяться далеко від квартири , безкоштовної стоянки не має. В квартирі на полу паркет, який не тримається на своєму місці. Було прохолодно.
Cheryl
on booking.com9 months ago
Excellent location. Excellent facilities. Apartment bed linen towels etc spotlessly clean. Beds and social areas very comfortable. Lovely features with the parquet flooring, high ceilings, original windows etc
Booking in was changed regarding collection of the keys but we were not informed until we contacted the company. No property address given only the street name which again delayed booking in as I had to contact the company again.
Only 2 small storage heaters available for the whole apartment for end of January. Central heating there but not turned on. Some of the parquets loose in the kitchen area. Communal entrance could do with some attention.
Miguel
on booking.com9 months ago
Bueno ubicación. A un paseo de todo lo que queríamos ver. Responden rápido a los mensajes.
Un poco más de limpieza vendría bien. El tema de recogida y entrega de llaves, es una pérdida de tiempo y un gasto extra de transporte. Cuando haces una reserva deberían entregarte las llaves en la puerta, en cambio, te hacen pasearte por la ciudad para recogerlas y entregarlas. No estoy de acuerdo con esta política.
Paola
on booking.com9 months ago
Posizione ottima, struttura pulita e accogliente.
Abbiamo avuto problemi con il riscaldamento che non andava a nonostante i solleciti il problema non è stato risolto.
Xin
on booking.com10 months ago
Centrally located, two minutes' walk to Liverpool One Shopping Centre. The rooms are very high and comfortable, and the decoration is stylish and clean. The room management staff Charlie is very warm,thoughtful and considerate ,and respond quickly to communication. Cleaning supplies such as laundry balls are provided in the room. We will stay here again next time when we go to Liverpool.
Karina
on Airbnb10 months ago
Excellent and proactive communication through out our stay! The best feature is it’s prime location and the fact that the apartment is very spacious and clean.
Tom
on Airbnb11 months ago
Vi ankom om natten. Nøglestedet åbent, ingen problemer med at komme ind i lejligheden.
Lejligheden var fin og ren, der var alt hvad vi skulle bruge. Alt i gå afstand, det livlige område Cavern Quarter was 2 min away. Charlie var venlig og hurtig til at svare på spørgsmål. Vi besøger ofte Liverpool, som altid er et besøg værd. Vi vil helt sikkert booke igen. Super god weekend.
Geir
on Airbnb11 months ago
Excellent plate to stay. Spacious apartment, all you need for a weeks stay. Short walk to pubs, restaurants and shopping. As always the hosts answer quickly and being helpful when needed.
Helen
on Airbnb11 months ago
Excellent communication prior to arrival, and the location and flat were lovely. On arrival, a curtain pole fell down when we drew the curtains, their were some stains on the floor and the heating didn’t work. It took 5 phone calls on one of the coldest nights of the year to get it sorted, it sounded like it was a call centre rather than individual hosts. After being cut off, promised a call back within 3 -5 mins ( which didn’t happen), told that there was no manager to speak to, I resorted to sending a message via Airbnb. The following day I had an email saying that the problems had been rectified, but we spent a very cold night there and didn’t feel comfortable sleeping in a room with no curtain, which was overlooked by other buildings
Gerard
on Airbnb1 year ago
Great place. I would stay there again.
Rolf
on Airbnb1 year ago
Really good location and spacious accomodation. Same standard as last year's visit. Would love to return also next year.
Stephen
on Airbnb1 year ago
Clean and spotless apartment in an ideal location, all city hotspots within reasonable walking distance, host always handy if any queries need answered as well, all in all a brilliant trip and would recommended a stay here.
Lance
on Airbnb1 year ago
Hey, we really enjoyed our stay at this wonderful location and flat in Liverpool. You are close to anything and everything.
The James train station is right next-door if you want elsewhere in the region. It really is a great location. The flat was exactly as it was described. We appreciate all the hard work the staff does to make sure their clients are taken care of.
Thanks y’all
🌴
Edward
on Airbnb1 year ago
Stayed for work great location
Nicola
on Airbnb1 year ago
Posizione ottima e appartamento ben tenuto, ordinato e pulito. Da consigliare sicuramente.
Lee
on Airbnb1 year ago
very comfortable stay in a great location.
Áine
on booking.com1 year ago
Great location, close to the shops, bars restaurant's and Liverpool Dock area, which had lovely walks!
Tamires
on Airbnb1 year ago
Lovely apartment in Liverpool. Clean, tidy and in a great location.
Lidia
on Airbnb1 year ago
un apartamento ideal para conocer la ciudad a pie
Victoria
on Airbnb1 year ago
Spacious apartment in the heart of city.
However needs maintenance, incorrect and broken toilet seat, general wear, floor lifting, curtains fell off etc.
Small beds (not standard doubles), only 1 pillow each. No condiments, no washing up liquid or dishwasher so glasses felt grubby.
And although in the city, hosts had messaged us to say we couldn't make any noise, the apartment is above several very loud pubs and karaoke bars worst night sleep ever as all windows are single glazed (due to listed building).
Mariana
on Airbnb1 year ago
Really nice place and good location, just a bit been paranoid inside I can’t do nothing, cuz neighbours are a bit dramatic, the flat is amazing and beautiful inside location perfect!!!! I’ll think if I could back here again!!! Too much rules for be 2 nights
Bernard (Brian)
on Airbnb1 year ago
The apartment was clean, very spacious and in excellent location. Communication was spot on. would definitely come and stay here again.
Diogo
on Airbnb1 year ago
Great place! Definitely will stay there when go back to Liverpool!
Silvana
on Airbnb1 year ago
Perfect stay, big apartment clean and confortable. Everything near by walk.
Taylor
on Airbnb1 year ago
The place is in a great location. All of the major sights are within 10 minutes of walking. There is also plenty of dining options around. The place is easy to find and even though you have to go to a different location to get the keys it really isn't that inconvenient to do. The place was clean and well equipped including a washer/dryer. The street next to the apartment did get a little loud, but it wasn't a problem for us.
Gabeiel
on Airbnb1 year ago
lugar limpo, perfeito a casa linda super recomendo
Anonymous
on booking.com1 year ago
Fantastic location, lovely and clean rooms and very spacious living room
The wifi wasn’t the best but wasn’t an issue
Louise
on booking.com1 year ago
location was fabulous with Q car park a 5 minute walk away. Lots of lovely places to eat and drink on your doorstep and the seafront a 5 minute walk away.
It was a lovely spacious, clean apartment and plenty big enough for 4 people. It was very well equipped but I would have liked a couple (of more comfortable) pillows (only one each) and a couple of more towels for our 3 night stay.
Daniel
on Airbnb1 year ago
Nice place to stay near most of central areas. Especially if your 20-30.
Fiona
on booking.com1 year ago
This review is actually for the Georgian Coach House run by the same group. Unfortunately the boiler in this property was broken ahead of our arrival without time to repair it. The unfortunate situation was dealt with well by the team, proactively offering up alternative accommodation from their portfolio ahead of our arrival. It did put us slightly further away from our planned activities, but not a huge issue.
Can only assume this arises from previous bad experiences, but the bombardment of questions about party size, ages, relationships and intended activities while in Liverpool isn't the most welcoming start to the booking and pretty off putting.
Daniel
on booking.com1 year ago
Ubicación excepcional y hermoso departamento, amplio y comodo
Jess
on booking.com1 year ago
Good location and easy access to everything
No hot water for showering & taps
Marcella
on booking.com1 year ago
great location!!
nothing
Fiona
on Airbnb2 years ago
Our apartment was really well presented, and decorated very nice. It was situated within a gorgeous old building that was walking distance from all the activities we had planned, which was ideal. The apartment was really spacious so I would recommend this to families as well, as there was plenty of space for cooking and eating. We will definitely be back to Liverpool, it was a great trip!
Rolf
on Airbnb2 years ago
We really enjoyed our stay in this appartment. Perfect location close to our favorite restaurants.
One of the best in Liverpool!
Carly
on Airbnb2 years ago
Great location and very spacious Airbnb! Recommend.
Sebastian
on booking.com2 years ago
Great location and very spacious.
I don't think I have ever been contacted this much for any other booking in my whole life. They wanted to know detailed information about everyone staying. I also needed to fill out a questionnaire in addition. My guess is that they probably had bad experiences with hen parties / stag dos in the past, but I was traveling with family (all adults) for a sightseeing trip and they went a bit overboard.
Alyson
on booking.com2 years ago
fantastic location within walking distance of most attractions
the building is too hot so when u open the windows to cool down during the evening, the city noise disrupts your sleep
Lilly
on booking.com2 years ago
Lovely apartment, very clean and lots of room for 6 guests. Amazing location in the heart of Liverpool. Will definitely stay again! Host was very accommodating and quick to respond to any questions or queries.
Catherine
on Airbnb2 years ago
This apartment was a great space and very clean, in a lovely location and easy to find. The communication was second to none and couldn't be faulted.
That said, there were some (minor) issues. It was very noisy at night (although given the location we didn't mind too much) but more fundamental were the fact that the buzzer for the intercom did not work, there were only one set of keys (could have included another set) and a very hard mattress on the sofa bed.
Nuno
on Airbnb2 years ago
Perfect location if you want to be in the city center, a bit noisy at night since you are in the center. Perfect communication and assistance. Highly recommended.
Tony
on booking.com2 years ago
space, cleanliness, location
too warm !!
Mary
on booking.com2 years ago
Would have preferred to collect key closer to accomodation
Nicolas
on Airbnb2 years ago
Nice apartment in a perfect location.
John
on Airbnb2 years ago
The location was great and the place was nice. Some concerns about check-in and check-out but overall and good value.
Stefan
on Airbnb2 years ago
Die Wohnung ist schön eingerichtet, aber die Sauberkeit war etwas mangelhaft.
Karen
on Airbnb2 years ago
Great stay!! great location close to everything.
Apartment is fairly big and well equipped for a long stay.
There is a little road noise but didn’t spoil our stay.
The entrance door to the building is a little run down and the lift was broken so not a good introduction to the apartment itself.
We enjoyed our stay, the team were very communicative, great instructions and key pick up and drop off was seamless.
Ronny
on Airbnb2 years ago
We made this reservation due to our daughters graduation in Liverpool. On this trip we were 4 adults looking for a good location in the city center with public transportation near by. From the moment we booked this place, everything has been spot on regarding information and communication!! 👍The check in was easy, the apartment blew us away, and a small request from us was sorter out straight away👏
I will definitely look out for this apartment next time I will visit Liverpool, and would also recommend this for everyone thinking about a trip to Liverpool🙌
Petya
on Airbnb2 years ago
Beautiful apartment. Great location. The sofa bed could have been a little more comfortable. Unfortunately there was no coffee machine and dishwasher. I can definitely recommend the apartment. Many Thanks.
Lola
on Airbnb2 years ago
Katy and Joe are so kind . The have a beautiful apartament in the center of Liverpool . It is clean , spacious, nice …
We highly recommend it.
Romil
on Airbnb2 years ago
The apartment is surely worth the money. It is located right in the centre, with easy access to the bars, shopping centre, and local bus stops.
Charlie was very helpful and responsive during the entire duration of the stay.
Would definitely recommend this place.
Tom
on Airbnb2 years ago
Great!
Tiziano
on Airbnb2 years ago
The apartment is centrally located, a short walk from the main attractions. A large living room and two comfortable rooms make it fitted to host 4 people. We really appreciated the cleanliness. The communication with the team was perfect. Definitely suggested.
Rishi
on Airbnb2 years ago
Lovely apartment in a fantastic location. The docks and liver building are a 5min walk away and plenty of restaurants and bars on the doorstep. Apartment was modern, clean and well equipped. TV with Netflix, YouTube etc and good wifi available. Beds were comfortable and rooms weren’t too small.
Only negatives were: the lift being out of order (wasn’t an issue for us but some may struggle climbing 2 flights of stairs) and the absence of a freezer space.
Other than these points I would recommend this apartment highly.
Victoria
on Airbnb2 years ago
A lovely rental in a great location.
Comfortable airy bedrooms with beautiful original features.
Easy to find.
Suitable for families but it is above a busy bar at the weekend so bare that in mind if travelling with younger children.
Great communication by the hosts.
Maria
on Airbnb2 years ago
Very nice accommodation and great location for a city trip! Can get a bit noisy at night and in the mornings (cars, people in the street) because the windows are facing the road which is probably normal since the flat is so central.
Hamdi
on Airbnb2 years ago
Amazing location right in the city centre next to everything great place to stay!!
Steve
on Airbnb2 years ago
great apartment
Sasya
on Airbnb2 years ago
Really nice flat in Liverpool. Everything was there. Flat is really comfortable, aesthetic and host is very great!
Michael
on Airbnb2 years ago
Great location and a nice, large, well equipped space. Had a great couple of days but would have been a really good space for a longer stay too.
Filomena
on Airbnb2 years ago
El apartamento es perfecto! Muy espacioso y cómodo. La ubicación es muy buena, cerca de muchas tiendas y restaurantes.
Kalen
on Airbnb2 years ago
Lovely apartment right in the heart of Liverpool. Would recommend to anyone and would certainly stay again.
Rob
on Airbnb2 years ago
Great location but be warned that part of Liverpool is very noisy at night. We enjoyed our stay and the flat was very clean and tidy but on the negative side the kitchen was not well equipped - lacking basics such as kitchen knives and enough glasses. Would also suggest that in advance you request a second set of keys and the WiFi code as for us having to call the agents to arrange these once we arrived was a bit inconvenient.
Shereen
on Airbnb2 years ago
This is an amazing location and a very spacious apartment. The team’s communication was excellent. There were only minor issues with dishes not being properly cleaned and some technical issues with the electricity which were easily resolved, but all in all it was a great experience.
Rob
on Airbnb2 years ago
Very nice apartment in a central location. Clean apartment with comfy beds right in the heart of the city.
We stayed for 2 nights and we had no complaints and would definitely stay here again
Shelby
on Airbnb2 years ago
Exactly the same as the images, beautiful large rooms. City centre location is perfect for your stay. Lots of shops nearby. Can’t recommend this apartment and the hosts enough. Communication was speedy and very easy during our stay. Check in and check out was very simple
David
on Airbnb2 years ago
A nice apartment in a lively location. The living room area is large, the beds and bedrooms are quite small. Not ideal for very tall people.
Anne
on Airbnb2 years ago
Stylish apartment in the city centre. The kitchen/ living room area is very spacious, the rooms have great high ceilings and beautiful parquet floors. Our family felt very much at ease and the children enjoyed the telly.
Dave
on Airbnb2 years ago
The locatie was great and central in Liverpool so you can go anywhere on foot. The communicatie with Katy, Joe & Team was great. They were fast and thoroughly in communicatie and replies.
Victoria
on Airbnb2 years ago
The location of the apartment is fabulous and perfect for our family. The size of the lounge / kitchen is huge and a lovely surprise. It had everything we needed. The apartment might be a little noisy at the weekend from nearby bars in the Summer if you needed the windows open but it didn't bother us at all. Hosts were brilliant and sorted the couple of cleaning issues we had really quickly which was really appreciated. WiFi password is hidden on the inside of the battery compartment of the router. We would definitely stay here / one of their other apartments again.
Craig
on Airbnb2 years ago
Great location, easy check in.
Alicia
on Airbnb2 years ago
Lovely place, and we truly enjoyed the apt.
Location superb close to pier, in the heart of liverpool perfect for a 1st timer ! House was well facilitated ! Wish some toiletries will. Be better supplied for our 4nights stay. (Toilet paper & washing tablets) One couch was broken, would be good to be informed as one of us fell without harm thankfully. Also toilet light bulb could have been changed as it was burning out soon. Nonetheless its truly amazing stay! Love it!!
Danielle
on Airbnb2 years ago
What a great place for a family weekend break! Apartment itself is ideal, beds comfy, cozy, plenty hot water, dining space for 6, cooking facilities great, plenty towels and bedding, washing machine with drier, Close to Sailsbury and cafe Nero for breakfast essentials.
Key pick up and self checkin were a breeze.
We had an amazing time🌺
John
on Airbnb2 years ago
Confusing check in and not contactable
Amy
on Airbnb2 years ago
This apartment is absolutely fantastic. We stayed for a girls getaway and could not have asked for a cleaner, bright and comfortable space. It's location is ideal for those looking to explore the city, with so many fantastic bars and restaurants locally - we never needed a taxi/public transport.
The Team are fantastic for their guidebook, direction and for getting back to any queries very promptly.
100% would recommend and will be staying there again any time I'm back in Liverpool!
Nima
on Airbnb2 years ago
Very nice and spacious apartment, and good communication from hosts
Laura
on Airbnb2 years ago
Lovely place. We arrived and one of the bedrooms didn’t have a blind and a lamp was broken but I messaged the team and they sent someone out the next day to fix it. Be aware there is no freezer, which we didn’t realise. It can get a little noisy in the street outside but this didn’t bother us much. Great location, 5 mins to Albert dock and the same to all the shops. Lovely high ceilings!
Nerijus
on Airbnb2 years ago
Thank you, we had a great time in Liverpool.
Good location of apartment.
Would be more convenient if lock-box for keys were closer to the apartment.
Paige
on Airbnb2 years ago
Apartment was perfect and in a great location!
Sam
on Airbnb2 years ago
Great location and apartment as described - ideal for a city break. Thanks!
Rhodri
on Airbnb2 years ago
This was a great place to stay for a few days in Liverpool. The location was ideal and the apartment clean and comfortable.
Jessica
on Airbnb2 years ago
Great location and value for money!
Suzanne
on Airbnb2 years ago
Lovely spacious apartment in an old converted bank in perfect location - walking distance to all the sights in Liverpool. Will definitely stay here again if we return to this fantastic city!
Rob
on Airbnb2 years ago
Great apartment at a very decent price. Located within a few minutes walk of liverpool 1, albert dock and loads of cool pubs and resteraunts, with a weatherspoons across the road when a just a cheap pint is in order. The apartment is very spacious, tastefully decorated/furnished and comfortable. There is a bar directly under this apartment but we can honestly say there were no noise issues from the street or the bars that are around. The access is a bit of a mission if you have children, you need to pick the keys off from a news agents about 10 mins walk away and parking outside the aparment to unload is tricky, bit we managed to find an ncp 2 streets away on rumford street that allowed overnight parking at 19 quid. Would definatley stay hwre again if we return to liverpool, which is a great place to visit
Tim
on Airbnb2 years ago
Great communications before and during the stay with Katy and Charlie. Very simple check in process and very clear instructions. First rate.
Apartment in a good central location but is noisy. Busy road, centre of town and with single glazing. However super convenient. The place was clean and had all the required items for a week long stay on my own. Although I didn’t notice before booking there is no dishwasher !
The apartment could do with some refreshment. It is tired in places and some simple fixes - a fellow guest remarked on the broken toilet seat weeks ago and it was still broken - would make a huge difference.
I would stay again. Thanks for having me
Vicky
on Airbnb2 years ago
Nice warm apartment, very central for shopping, restaurants and docks
Joan
on Airbnb2 years ago
We decided for this apartment due to its location and the good looking pictures on the website.
The communication prior arrival was great and easy to follow in order to get the keys.
Upon arrival, the communal corridor and lift are quite dated and not so clean. Once inside the apartment, there are clear signs that has not been well maintained. We noticed the walls had a lot of marks, door handles were not even covering the previous holes, bathroom shelf was missing and holes were plastered without painting and toilet seat was moving.
The cleaning standards are really low. In the first bedroom, the bed sheets had marks on it, this is something you do not want to find. The second bedroom was fine.
The bathroom had toothpaste marks on the sink drawer which we had to clean and desinfect ourselves. In terms of amenities, only 1 bottle of gel and shampoo for 4 guests.
The kitchen drawers had not been cleaned as we could see small crumbs inside. The table wasn't cleaned either from the previous guests as there were croissant crumbs left on top.
The living room had a huge comfy modern sofa along with the decoration of the room.
It's a shame that the good looking apartment had a deficiency on cleaning especially in the middle of the pandemic.
Samantha
on Airbnb2 years ago
I would give this place a 100 !
I don’t usually give reviews but for this one I had to
Great communication
Great location
Great apartment
Immaculate and extra attention to detail
Has Netflix ,prime etc
Stephen
on Airbnb2 years ago
Flat was great - ideal central location for Liverpool and the hosts were excellent at communicating check in/out procedures, and responding to messages.
Richard
on Airbnb2 years ago
Clean and spacious, well positioned apartment.
Good communication.
Jane
on Airbnb2 years ago
This apartment was just great. Really spacious, warm & clean. The beds & bedding were top quality and although close to bars outside, the windows kept noise out.
The location is great for shopping, eating out and cocktail bars. Short walk to Matthew street too. The only slight negative is picking the keys up from a newsagent, and the water pressure in the shower was poor. But I would definitely stay here again.
Thanks Charlie for great communication!
Kevin
on Airbnb2 years ago
Comfy flat in great location.
Jo
on Airbnb2 years ago
Amazing location easy to pick up the keys and easy to find! Lovely apartment very central
Chris
on Airbnb2 years ago
Wonderful location if you're looking to explore the city of Liverpool. This place is central to everything. The old building has tons of character, large rooms and high ceilings, even a pub at street level. A little street noise at night but understandable given the Castle Street location. The flat was nicely decorated, functional, with basic amenities. Well worth a visit!
Angelika
on Airbnb3 years ago
The flat was really well designed and equipped. It is very spacious and comfortable. The best thing about it though is the location❤️ - right in the city centre, you have a walking distance to all the best spots. Check in and check out was really easy, we were given detailed instructions before our arrival. I also loved the level of communication with the host, he was super helpful, answering really quickly and comprehensively. Great place to stay⭐️
Will
on Airbnb3 years ago
Perfect apartment for exploring the docks and city centre! The apartment is very spacious and warm, and the hosts are super communicative should you need any assistance. Will be back, I'm sure!
Caroline
on Airbnb3 years ago
I stayed in this apartment with my husband & 3 young children. I couldn't fault a single thing about it. Fantastic location, everything you could possibly need right on your doorstep. Close to bus and train stations, restaurants, shopping centres etc. Beds were lovely & comfy & a well equipped kitchen. Check in and check out was effortless. The host was extremely responsive and answered any queries we had within minutes. If you're going to Liverpool, this is the place to stay!
Sean
on Airbnb3 years ago
Great apartment right by the docks, couldn't fault it, great communication with the hosts and would definitely stay again
Sophie
on Airbnb3 years ago
Great communication before, during and after. Very nice people to deal with and the check in works well. The location is spot on and I'd definitely stay there again
Jamie
on Airbnb3 years ago
Great apartment in a perfect location. Wouldn’t hesitate in staying there again!
Rudy
on Airbnb3 years ago
Super central and stylish apartment! Walking distance from all major tourist spots in the city! We really enjoyed our stay here
Kelly
on Airbnb3 years ago
There were a few issues which I discussed with the host but on the whole the apartment was ok and the location was great.
Catherine
on Airbnb3 years ago
This apartment is incredibly well located, with a lot of attractions no more then a 10-15min walk away. We really enjoyed our stay.
Wai Ping Jocelyn
on Airbnb3 years ago
The team is very friendly and helpful.
Reshma
on Airbnb3 years ago
Lovely accommodation with a great location and very easy to contact host in case of any discrepancies
Christian
on Airbnb3 years ago
the flat was perfect, great location, immaculate flat and very comfortable. easy stress-free process for getting and returning the keys. couldn'thave asked for more :) we will be staying again, when we return to Liverpool.
Samantha
on Airbnb3 years ago
This is the perfect place to stay in a gorgeous city! Very easy to find and in the middle of everything. The hosts are absolutely lovely and check in to make sure everything is going okay! What you see is definitely what you get and more. You will not regret booking! We certainly will book again!
Joanne
on Airbnb3 years ago
Loved the apartment, was in an amazing location with everything we wanted to see and do within walking distance. Apartment was modern and clean with extras should you need (iron,netflix & washing machine) Will definitely be going back xx
Aimee
on Airbnb3 years ago
Lovely apartment in a great location.
Gillian
on Airbnb3 years ago
This is a stylish flat in a perfect location. It is very comfortable and spotlessly clean. All communication and information with Katy, Joe & Team is clear and concise. The 'Secret Liverpool' guidebook offers some interesting ideas for visiting Liverpool. We had a great time staying here.
Sammy
on Airbnb3 years ago
Fantastic apartment in an amazing location. Everything in walking distance which is great. We loved our stay here as a family of four. Plenty of space, clean and tidy - we found it a little noisy (on a busy street at night) however our kids didn’t seem to mind at all and slept through it all. The up side was obviously that you are right in the heart of Liverpool, close to the dock which made for a great hassle free break. Great communication with hosts which was fantastic.
Charlie
on Airbnb3 years ago
Beautiful apartment, great location! The hosts were extremely helpful with any questions or advice about places to go in Liverpool. Would definitely recommend!
Emma
on Airbnb3 years ago
Great hosts with an amazing central apartment!
Everything was amazing and the apartment was well equipped with everything we needed.
Any questions we had the hosts were on hand to reply very quickly with a response.
10/10.
Tadhg
on Airbnb3 years ago
Good location. Decent apartment. Ideal for a trip to the city. Good kitchen and facilities.
Shradha
on Airbnb3 years ago
Great location right in the centre! Great flat / very clean and lots of space.
Jenny
on Airbnb3 years ago
Beautiful place in an incredible location. Couldn’t have asked for anything better! Would absolutely recommend staying Katy and Joe’s place
Geraint
on Airbnb3 years ago
Comfortable and stylish apartment in a great location to explore Liverpool. Access to all major landmarks was great with plenty of eating establishments close by.
Hosts respond quickly to any correspondence and we would not hesitate to stay with them in future.
Lizz
on Airbnb3 years ago
We had a great stay here, it's very comfortable and in a brilliant location. It was very easy to contact the hosts and they were very helpful. Thank you!
Lisa
on Airbnb3 years ago
Apartment is in a great location with plenty of pubs, restaurants and shops nearby, everything is within walking distance, which was great but also close to the train station if you wanted to go further afield.
Apartment was spotless and very comfortable. Would highly recommend staying here.
Marta
on Airbnb3 years ago
El apartamento es precioso y la ubicación excelente!!
Anda
on Airbnb3 years ago
A lovely, spacious apartment in a fantastic location. A great place to stay.
Anna
on Airbnb3 years ago
Very nice stay in a lovely flat. Would definitely stay there again
Darren
on Airbnb3 years ago
Fantastic location next to bars and near river.
Very clean, greats space if you are dining in.
Tech is great, WiFi is good and the smart tv has all the channels you need plus you can cast your device to the screen.
Would recommend this to anyone visiting Liverpool for the first time.
Catherine
on Airbnb3 years ago
Great location. Good value for money.
Kevin
on Airbnb3 years ago
Good spacious apartment in great location.
Thaise
on Airbnb4 years ago
Limpo confortável bem decorado boa localização perfeito
Nicky
on Airbnb4 years ago
Fab apartment - we had 5 staying there comfortably - it’s was lovely and clean - close to everything right in the town centre in a lively old building
Jenny
on Airbnb4 years ago
We had a great time here in Liverpool, the apartment is AMAZING for location, you are so close to everything in walking distance! The apartment is also lovely and modern and has everything you need. We will 100% be staying here if we visit Liverpool again!
Frances
on Airbnb4 years ago
Lovely apartment, very stylish and perfect for a weekend away. The location was perfect, it was great to be in between the dock and the city centre. The hosts were very helpful and the check in was super easy. We will definitely book to stay here again!
Layla
on Airbnb4 years ago
Amazing place! Sparkling clean, outstanding location nearby pretty much everything you can think of; shops bars restaurants etc... huge space especially for 2 people much bigger than expected. Really modern and beautifully presented. Would definitely visit again. Amazing value for money too!
Callum
on Airbnb4 years ago
Thoroughly enjoyed my stay, the apartment couldn’t of been any more central and was only a 5 min walk from everywhere we wanted to be. The apartment was very clean, comfy beds & an all round great place to stay. Katy joe & team were very quick to reply to any of my messages and were always on hand if I needed their help with anything. I would highly recommend staying here!
Jack
on Airbnb4 years ago
Amazing locations, easy to access, great hospitality
Claire
on Airbnb4 years ago
Awesome apartment. Stylish, comfy, great location.
Louise
on Airbnb4 years ago
Fantastic apartment - spacious, clean, comfortable and stylish. Well equipped with everything we needed for a short break. Central location, shops, restaurants, docks all within a very short walk. Quite lively in the area at night, which you would expect in a city centre, so not peaceful but didn't bother us or our kids as beds were very comfy! We parked at the Ibis about 10 mins walk and only £18 for 2 days. Would definitely stay again - thank you!
Mark
on Airbnb4 years ago
Overall a good place to stay, well located (if you don't mind a bit of noise at night), responsive hosts and simple check in (although you need to collect the keys from a few blocks away it was straightforward). A spacious communal area, even though the bedroom weren't massive and a decent shower. Beds were not the most comfortable and kitchen was equipped with a very nice set of knives but missing one or 2 other utensils which would have made prepping food easier. Overall a good stay.
Steven
on Airbnb4 years ago
Excellent accommodation. Great communication from the host on how to access the property. Great central location just a few minutes walk from Albert Docks. Highly recommended.
Dean
on Airbnb4 years ago
Very nice and clean,good location
Katharine
on Airbnb4 years ago
Stylish space in a great part of Liverpool. Lots of communication from hosts and pick up of keys very easy. All amenities we needed were in apartment.
Tyler
on Airbnb4 years ago
Great location, and really good value for money!
Colin
on Airbnb4 years ago
Lovely space in an amazing part of town. Everything in walking distance. The only reason we didn't give a full 5 star was because of the frustrations with check-in and check-out because of a keyfob snafu(their cleaner didn't return it to the kiosk correctly. No fob, no key, no code). But I'm sure that'll be fixed for future guests. Great communication from their team throughout our month-long stay. Would definitely stay there again.
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