Ingi

2 weeks ago

We rented this apartment for 7 people and, overall, had a good experience. The apartment was spacious and beautiful, with modern furniture, and it provided plenty of room for everyone. It was well-suited for large groups or families.

However, the cleanliness of the apartment was an issue. The floors were sticky, and the rugs were dirty, which created an unpleasant first impression. We sent pictures of the problem to the landlord, hoping that they would take action and clean the floors. Unfortunately, no one came to resolve the issue.

Additionally, we were 7 people staying for 4 nights, but the apartment only had 6 towels and just two toilet rolls. This was inconvenient, as we had to request additional towels, but no assistance was provided.

While the apartment itself was lovely and well-located, it would greatly benefit from better cleanliness and attention to basic amenities, such as ensuring enough towels and toilet paper for all guests.

We hope this feedback will be taken into consideration for future renters.

the floors were dirty and sticky when we arrived. We sent pictures to the landlord as requested to show the issue, but unfortunately, nothing was done to resolve it. Disappointing experience with the cleanliness.

Jasminy

2 months ago

Perfeito em todos os sentidos.

Kira

3 months ago

Great location, gorgeous property

Cold showers and bad wifi

Shirrey

4 months ago

we book the place for my sons graduation , 6 of us with mil age 70, with 8 bags
our floor was 3rd floor and only the first day the lift was operating, next few days which is from 14th till 18th no lift service and despite complaining
host push the problem to the management
we had to climb daily 3 floors and we checked out today by carrying all the bags from 3rd floor
we also checked with staff and other guest from other rooms and they said this is frequent problem here
i personally feel very upset, further host did not provide us with dishwasher sponge and expect us to bring the same all the way.
i hav3 stayed at other home stay at liverpool but the host has provided us with basic mop n etc

Angela

4 months ago

Will definitely stay here again, was easy access very clean everything you need and close to everything x

Andrei

5 months ago

Good location and place, very gorgeous looking apartment. The small problem with the code (it did not work) was quickly resolved by phone.

Leah

5 months ago

Unequivocally THEE WORST airbnb experience, anywhere! I suspect the elevator has not worked for years. This should be explained that guests must climb 6 flights of stairs.The codes to access were not sent.Then there was a mandatory £25 ‘insurance fee’ holding the access codes ransom.Once I got the codes they were wrong. A neighbour let us in and we were inconvenienced while waiting for a response from your administration to access the lockbox. No spare key-as your welcome notes indicate. Bathroom shower drain did not work. Your admin requested pics, which I sent and no maintenance was done despite being told it would be scheduled. Low water pressure & at times only like warm water. The edge around the shower is absolutely disgusting. As is the dust and grime build up in the bathroom.The carpets were dispicable and haven’t been cleaned for years. The kitchen floor edges was disgusting with grime. Note: I have all of the pictures to show. I asked for a $ compensation and have been ignore

Lisa

7 months ago

Fantastic clean and comfy accommodation, suited our family of 4 really well. Photos were a true reflection of property. It was clean, well presented and styled and had great amenities. Linen and towels were good quality and basic supplies such as tea, coffee, sugar, dish liquid etc were supplied. Could have done with a tumbler drier and microwave but wasn't an issue. Safe street and prime walking location. Accommodation was on the top, 3rd floor, elevator not working for 5 months (per resident) so be prepared to walk the 78 huge steps up and down! Would stay again :)

Juan

8 months ago

This place was fantastic, it is located within walking distance of down town Liverpool. it is surrounded by restaurants and bars but you can barely hear any noise while sleeping. Charlie who was my contact was top notch, he was on top of any requests we had and was very proactive. we communicated back and forth with Charlie over text messages and he was able to help with everything we needed. i would definitely stay here again if we ever go back to Liverpool "you'll never walk alone".

Emmanuel

9 months ago

Très bon logement. Très bien placé. Parfait pour 6. Jusqu’à 8 c’est possible, mais 4 dans le salon (2 clic clac)

Paolo

10 months ago

The position

the organization.
Lift broken and other 5, 6 disappointing elements.
Difficult communication.