Host & Stay | Ormond Residence
Entire rental unit in Liverpool, United Kingdom
The space
There are two spacious bedrooms, both with en-suite bathrooms, 50" TV's and built in designer wardrobes. A huge living area with 3 luxury Chesterfield sofas, a plush blue velvet sofa bed and a 55" Smart television offers a perfect place to relax. There is also a fully fitted kitchen with all modern appliances, including a Nespresso coffee machine and also a huge dining table - perfect for home cooking and socialising.Guest access
Guests have access to the entire apartment via a private entrance!Other things to note
Other Things to note:The keys will be available to collect from a local Keynest Shop - Liverpool - Muskers Newsagents that is about 6 minute walk. This is located at 48 Dale Street, Liverpool, L2 5ST. Use this time to familiarise yourself with the area and take in the vibrant City atmosphere Liverpool has to offer!
The store is open from 06:00 - 02:00 on Mondays - Thursdays, 6:00-00:00 on Fridays, and is open 24 hours every Saturday and Sunday. If you are planning to arrive past the closing time, please let us know and we can arrange an alternative key collection method.
We are available from 9am-9pm each day to help with any queries via phone call or message. We do have an emergency out of hours team that helps out during later hours though they are limited in what assistance they can provide. Hence, any issues communicated outside of these hours will need to be dealt with the next day unless it is an emergency situation.
The apartment is located within a residential building, as such this is not suitable for parties, events or celebrations and we have a strict policy against loud music or noise.
We are unable to host groups of guests under 25 at this property.
The apartment is located in the basement.
The check in time is 3pm & check out 10am - Please adhere to these times unless otherwise agreed. An unauthorised late check out will incur a charge.
We provide bedding for all beds needed and a bath towel per guest. Bathrooms will be equipped with X1 hand towel and X1 bath mat.
Smoking is strictly prohibited and will incur a deep cleaning charge upon check out.
Kindly note that we cannot accept parcels delivered to the apartment’s address and cannot be held responsible for any lost/damaged items. If you do require a parcel to be delivered during your stay, please contact us for our office address.
Lastly, please note, during exceptionally busy periods we may need to gain access to the property to complete maintenance works. This is to keep the property in good order for your stay. We always give 24 hours notice of this unless there is an emergency which needs addressing sooner.
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Bedrooms
Living room
1 sofa bed
Bedroom 1
1 double bed
Bedroom 2
1 double bed, 1 sofa bed
Amenities
- Bath
- Shampoo
- Hot water
- Essentials
- Hangers
- Bed linen
- Iron
- Washing machine
- TV
- Wifi
- Dedicated workspace
- Kitchen
4.74 · 167 Reviews
Gallery
Location
Liverpool, England, United Kingdom
House Rules
- Check-in after 15:00
- Checkout before 10:00
- Self check-in with lockbox
- 8 guests maximum
- No pets
- No parties or events
- No smoking
-
Additional rules
• We do not allow stag and hen nights in our property as it is in a residential building. • Any fobs which are lost during the stay will be charged at £50 per fob. • Collecting the keys before 3pm is strictly forbidden unless otherwise arranged and will be subject to a minimum charge of £20 per hour or part thereof, for the delays in cause to our cleaner’s schedule. This applies to dropping the keys back later than the check-out time of 10am. • No large groups under the age of 25. • Guests will be charged £100 if there are any signs of smoking on the property.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed
- Must climb stairs
Property Manager Terms
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Amenities
- Bath
- Shampoo
- Hot water
- Washing machine
- Essentials
- Hangers
- Bed linen
- Iron
- TV
- Heating
- Smoke alarm
- Carbon monoxide alarm
- Fire extinguisher
- First aid kit
- Wifi
- Dedicated workspace
- Kitchen
- Fridge
- Microwave
- Cooking basics
- Dishes and cutlery
- Dishwasher
- Cooker
- Oven
- Coffee maker
- Private entrance
- Long-term stays allowed
- Self check-in
- Lockbox
Air conditioningHair dryer
4.74 · 167 Reviews
Alejandra
on booking.com5 days ago
El piso espectacular
Faltaba ropa de ama y 2 toallas
Jose
on booking.com1 week ago
El apartamento era espectacular. Muy amplio, moderno, bien decorado y cómodo. La ubicación también es muy buena.
Nada
Jose
on booking.com1 week ago
El apartamento era espectacular. Muy amplio, moderno, bien decorado y cómodo. La ubicación también es muy buena.
Nada
Marie
on booking.com3 weeks ago
Spacious
Had the essentials that you need
Overwhelming damp and smell of damp very pungent
Beds small given the size of the rooms
Marie
on booking.com3 weeks ago
Spacious
Had the essentials that you need
Overwhelming damp and smell of damp very pungent
Beds small given the size of the rooms
Alanya
on booking.com1 month ago
The space for sleeping could have been utilised better as there’s so much space which is amazing but they could fit more beds in!
Alanya
on booking.com1 month ago
The space for sleeping could have been utilised better as there’s so much space which is amazing but they could fit more beds in!
Laura
on booking.com1 month ago
Absolutely massive apartment, mostly open plan. Thrones were full length with lots of wardrobe space. Had two full sized bathrooms and a separate loo off the kitchen utility area. Great location just off old hall street (few mins walk from castle street with all it's bars and restaurants). Within 1 min walk of mini Tesco, Sainsbury's, greggs and restaurants. Lots of hot water st the apartment for all 6 of us to have showers, two double beds and a sofa bed...sofa bed quite narrow, so I decided to sleep on the couch rather than share the sofa bed. It was plenty comfy and we had lots of spare linen and pillows to do so. Fabulous vegan amd veg indian restaurant on the corner (sanskruti)
Excellent value for money, we stayed 2x nights for 6 ladies and paid less than 100 pp for both nights
Was a little hard to find initially..basement flat so set down steps from the main road, behind a black gate/railings. About the door is frosted glass with 'apartment 1P'... but it was dark when I arrived (november) and although there is am outdoor lights about the door and on the steps they were not switched on, so I didn't see the door sign... if you get stuck it's ust a little further up and opposite side the cotton exchange sign (heading towards tithbarn St). .... because it's a basement flat it had that typical damp odour (though, no sign of any actual damp) ..so if you are sensitive to smells pack some room spray! We soon got use to it and only really noticed it when we went out and came back again
Would I stay again? Yes...!
Laura
on booking.com1 month ago
Absolutely massive apartment, mostly open plan. Thrones were full length with lots of wardrobe space. Had two full sized bathrooms and a separate loo off the kitchen utility area. Great location just off old hall street (few mins walk from castle street with all it's bars and restaurants). Within 1 min walk of mini Tesco, Sainsbury's, greggs and restaurants. Lots of hot water st the apartment for all 6 of us to have showers, two double beds and a sofa bed...sofa bed quite narrow, so I decided to sleep on the couch rather than share the sofa bed. It was plenty comfy and we had lots of spare linen and pillows to do so. Fabulous vegan amd veg indian restaurant on the corner (sanskruti)
Excellent value for money, we stayed 2x nights for 6 ladies and paid less than 100 pp for both nights
Was a little hard to find initially..basement flat so set down steps from the main road, behind a black gate/railings. About the door is frosted glass with 'apartment 1P'... but it was dark when I arrived (november) and although there is am outdoor lights about the door and on the steps they were not switched on, so I didn't see the door sign... if you get stuck it's ust a little further up and opposite side the cotton exchange sign (heading towards tithbarn St). .... because it's a basement flat it had that typical damp odour (though, no sign of any actual damp) ..so if you are sensitive to smells pack some room spray! We soon got use to it and only really noticed it when we went out and came back again
Would I stay again? Yes...!
Samantha
on booking.com1 month ago
The apartment is in a great location,very central and very quiet.
Very large, good facilties and a beautiful building.
Good for families or group of friends
Currently the apartment is not suitable for guests. It has an overwhelming smell of damp and mould and black tide marks on the doors and tiles. The utility room and second bedroom smells like something has died in the walls. There was a dead rat on the stairs when we arrived.
The mattress on the sofa bed is stained and dirty so nobody wanted to sleep on it.
We didn't sleep at all despite having all the facilities we needed as it was so smelly and grubby. Everything felt dirty and even the glasses when you drank from them smelt of mould.
Several reviews point to this.
We only stayed one night out of our two booked and found alternative accommodation for our second night which was a real hassle having to move.
I contacted the owner and booking.com several times to discuss and have had no acknowledgement of the problems we were having or to discuss the state of the apartment , neither during our stay or after. I would not recommend this apartment at all unless you are accustomed to the smell of mould.
Upon calling the company on our return we have simply been sent a form to fill in and wait 10 days. Disgraceful service. There are plenty of fabulous accommodation options in Liverpool, do not risk staying here
Verity
on booking.com2 months ago
Lovely spacious apartment with open plan kitchen / diner. 3 toilets and 2 en suite’s was great. It was located in the best spot in town, in walking distance to everything you need, supermarkets, restaurants and shopping.
We had a little trouble locating the property when we arrived, we walked past it several times only to realise it was on an underground floor meaning there were steps leading down from the street. It would be good if there was a sign on the fence where the stairs are leading down to the front door.
Stein
on booking.com2 months ago
The apartment had very bad and wet air so the clothes smell. We only sleep there
Andreas
on booking.com3 months ago
Die Lage ist sehr gut man ist gleich in der Stadt zu Fuss
Es wird nirgends erwähnt vorab das es sich um einen Keller handelt.
Die Wohnung ist top wie auf den Bildern.
Jedoch kann man kein Fenster öffnen und es gibt keine Lüftung
Sehr muffig!
Wir hatten die Haustüre aufgelassen um frische Luft zu haben.
Sehr enttäuschend würde ich nicht weiter empfehlen
Shaun
on Airbnb4 months ago
This place is huge, great stay for me and 6 others, great location aswell would highly recommend
Caroline
on booking.com4 months ago
Everything, this place is amazing and huge!!
Not the easiest to find, entrance steps are very steep
Claire
on booking.com5 months ago
Great location
Sleeps 8 but one sofa bed only fit for one person as it was a little small, apartment smelt of damp also. Little tricky to find initially.
Kieren
on booking.com5 months ago
Location was great and very spacious and clean
The steps down to it was dangerous and the smell of damp was strong
David
on booking.com5 months ago
Alojamiento muy espacioso y bien equipado. En el centro de Liverpool.
Para recoger las llaves hay que ir a una tienda que está a unos 500 metros del alojamiento. Esto no queda claro en ninguno de los larguísimos mensajes que los gestores del alojamiento envían. Tampoco queda claro que, para obtener las instrucciones de check-in, hay que pagar un depósito de alrededor de 300 libras o contratar un seguro de 30 libras.
Los sofás-cama no son muy cómodos.
La cancela que da acceso al apartamento, que está por debajo del nivel de la calle, no se cierra. Esto da sensación de poca seguridad.
Hay dos habitaciones, dos baños completos y un aseo. El espacio da para 4 habitaciones y 3-4 baños completos.
Stefan
on booking.com5 months ago
It was a nice and spacious apartment close to the center. Plenty of towels and storage space. Contact with Charlie was also excellent and you had a response in no time.
Collecting the keys is in a supermarket and that took some searching. Because the apartment is located in a basement, it is often damp. This means that the blankets were often a bit damp and you could smell it.
Steve
on Airbnb6 months ago
Spacious and modern property, perfect for a weekend away with a large group!
Sarah
on booking.com7 months ago
Large, warm, good location
Getting keys from unsigned posted corner shop 10 minutes walk away with suitcases
Extra charge for insurance at last minute
Communication extremely poor
No hairdryer
Pots and pans rubbish
No dressing table /mirror for makeup
No hooks for hand towels in the bathrooms
Just missing the mark on very simple things
The key organization is not like anything I’ve ever experienced
Megan
on booking.com8 months ago
Gorgeous place, is a basement flat so maybe not ideal in summer but really lovely and spacious
Had to wait nearly 2 hours after check in time to get the keys. Lots of back and forth with people on the phone.
Emma
on booking.com9 months ago
Great location. Beautiful sizable apartment.
Clean and tidy.
Alot bigger than it looks in pictures.
Not alot of natural light given the fact its in a basement with hazardous dangerous steps leading to entrance.
From start to finish dealing with staff has been terrible. Struggling as language barrier was a problem. Having to go to a news agents to collect keys was off putting, no where near apartment and having to drop key on departure to a closed building into a letter box 🤔 again other side of town has not been very convenient.
Also numerous emails demanding monies that had already been paid. Having to send proof of payment every time became tedious.
Almost like no one knew what was going on. Plus having to contently prove that you have dropped the key of to the designated area. It's been very stressful and ruined our stay.😭
Michaela
on booking.com9 months ago
Ubytování v centru Liverpoolu, pro velké skupinky ideální.
Hezké ubytování, nechybělo nám nic.
Špatně označený apartmán, pokud bych neviděla v recenzích fotku vchodu, asi bychom ho hledali doteď.
První den lehký zápach v bytě. Pro 8 osob by bylo lepší přidat 1-2 přikrývky.
Sorcha
on Airbnb9 months ago
Great location and great space!
Emma
on booking.com10 months ago
Overall had a great stay. Apartment was spacious, well decorated and everything we needed for our weekend stay. Walk in showers in both bathrooms that were in each bedroom. A toilet through a door in the kitchen. Little things such as dishwasher tablets were there for us to put on before we left, washing tabs if needed to use washing machine. A large dinning table if we were to eat in the apartment. Shops, restaurants etc were a 15 min walk or a quick and cheap Uber ride away. The steps down to apartment are a bit steep but just be carful and you’ll be fine.
There was 6 of us girls stayed and could of got another on the sofa bed.
Charlie was great, helping me with any questions or queries before our arrival (even with my 101 messages nothing was a problem)
Would definitely recommend this apartment and we are booking again in the near future
Rachel
on booking.com11 months ago
A stunning building and apartment.
Great location.
Wonderful decor.
Comfortable sofas/beds.
Tons of room.
We will return for certain!
Sandra
on booking.com1 year ago
Sofa’s comfortable, the apartment was of a good size, beds very comfortable, good location
Smelt very musty, not a lot of cutlery or crockery. Bath towels felt very cheap & not very big plus not enough of them. Stairs down to the apartment very dangerous & dark .
No information booklet which would have been of help especially if you didn’t have a mobile phone.
Only found light switch for outside lights on the last day not labeled.
Danielle
on booking.com1 year ago
It was HUGE - clean - well presented and generally fabulous
The stairs down to the apartment are lethal when had a few!
Gary
on Airbnb1 year ago
Stayed here with my wife and our daughter, had a great couple of days sightseeing. The apartment was lovely and was walkable to all the main attractions and was very quiet with little or no traffic outside.
The hosts were great and are always very quick to respond to any queries.
Joanna
on Airbnb1 year ago
The apartment was exactly what we needed for a stay in Liverpool with our 3 older boys. There was loads of space, ample storage, and the location is so central for the waterfront, shops, public transport and restaurant. The team communicated clearly and gave us all the info we needed. Thank you!
Kimberley
on Airbnb1 year ago
The property is a really great size and decorated nice and modern. In a good location walking distance to nice restaurants bars etc. Really good communication with hosts. However after booking I had seen that many people in reviews had commented on a dampness issue. I asked if this was still an issue and was assured that this had long been dealt with however on entering the property was faced with a strong stench of dampness. The couches and beds actually felt quite damp. It is a basement property so I imagine this is quite common. The beds and sofa beds did not have mattress protectors on them therefore were quite badly stained. I communicated this issue with the hosts and was told this was something they would look into.
Pauline
on booking.com1 year ago
Location was perfect
Gary
on Airbnb1 year ago
Team was very responsive to questions. Apartment is in the basement and there is a musky smell from moisture, but it was a minor issue. Apartment in general and rooms specifically were very large. Plenty of room for everyone. Showers had great pressure. Beds were comfortable. We were there for Open Championship week. Apartment was great location with close proximity to public transportation. Apartment cost more than normally oils pay but it may have been because of the Open. Apartment shows some wear (scratches on wood floor) and cleaning could have been better (refuse spill on wall behind trash can), but overall the experience was excellent and I recommend the place and the team.
Vania
on Airbnb1 year ago
El apartamento es muy cómodo, grande, todo esta nuevo, la cocina esta muy bien equipada, la decoración y los detalles del apartamento hace que te sientas en casa.
Cada dormitorio tiene su baño privado más otro baño.
Todo está nuevo e impecable.
Mis hijos lo disfrutaron mucho. Esta en una ubicación maravillosa, llegas caminando a la costanera, restaurante, museo de Liverpool, zona de bares ( donde tocaban los Beatles) etc.. lo recomiendo 100%
Gracias
Tracy
on booking.com1 year ago
A lovely spacious apartment! Very clean and in a great location for everything.
Sofa beds were quite small and uncomfortable.
Hollie
on booking.com1 year ago
The property was absolutely stunning. It has such a homey and warm feel to it yet modern and stylish. It had everything we needed and more I was really impressed. It was the most beautiful apartment I have stayed. The team were amazing in providing all the information needed for our stay and they were so approachable if we were to need to ask anything (which we didn’t!) :)
Nothing it was absolutely flawless.
Kali
on booking.com1 year ago
The location was great.
We were given keys for the apartment but not for the gate… left us standing in the middle of Liverpool with three kids, after travelling all day whilst they demanded pictures of the keys we collected! Two hours later they arrive after 9pm at night to open the gate and give us correct keys 😡 We then had to cook tea for the children and the oven was so filthy that just heating it up set off all the fire alarms in the place… there was not one baking tray… only a Pyrex bowl 🤷🏻♀️ We contacted the “hosts” and they came out the next day and cleaned the oven and gave us baking trays. We then asked if we could extend our stay by one night, given the issues we had to the start of our break and they said no problem, that’s it all sorted, don’t worry about it, we will “handle” at our end… only to discover when we got home that they had charged us for the “extra” night on the card for booking, despite not invoicing or agreeing a rate etc. contacted them and got palmed off and then ignored!
Wendy
on booking.com1 year ago
It was central , it was clean and very spacious.
Na
Yousef
on booking.com1 year ago
Location was perfect for my stay in Liverpool.
A person on the 2nd floor is constantly smoking and throwing half smoked cigarettes out of their windown and down into the door space of this apartment.
Leah
on Airbnb1 year ago
Stayed for Eurovision weekend so it was much more expensive than usual.However was a great base for exploring Liverpool and the apartment was very clean would recommend
John
on Airbnb1 year ago
great place. near town and the water front.
Fiona
on booking.com1 year ago
Size, location, cleanliness.
cold. one wine glass in the cupboard for such a large apartment. damp smell in laundry room and toilet.
Amaia
on booking.com1 year ago
Apartamento muy espacioso
Una de los sofás cama era muy pequeño
Carol
on booking.com1 year ago
location was perfect- spacious apartment, great seating arrangement- 2 en-suites ideal for 2 couples
such a wonderful apartment was let down by silly little things that make a big difference: only 2 forks & 1 wine glass & 2 heaters not working. when we contacted agency they promised on a daily basis to put this right but nothing was done
Martin
on Airbnb1 year ago
Thanks for a great stay in a fab spot, easy walking access all central areas.
Dariusz
on Airbnb1 year ago
Nice apartment, great location.
Paula
on booking.com1 year ago
Apartment was beautiful...... Close to city center..... Staff addressed our issues promptly
Heaters and a TV not working. We were given blow heaters as soon as we completed troubleshooting and realised they could not be fixed.... They did not return to repair them or the TV......
Sergio
on Airbnb1 year ago
We enjoyed our stay in Liverpool, the apartment is very spacious and had everything we needed. This was perfect for my big family, will definitely recommend to anyone traveling with kids!
Christine
on booking.com1 year ago
Location was excellent,very near & easy to get to the centre, nice coffee shop & bars very close by
Nothing, it was all good
Lana
on Airbnb1 year ago
The apartment has loads of space. Massive bedrooms. Great location with walking distance to all the main attractions in Liverpool. No nighttime noise.
Christopher
on booking.com2 years ago
stylish
hard to find
Claire
on booking.com2 years ago
we had an excellent stay for 4 nights. the property had everything we needed. a short walk to the car park around the corner which was fairly priced. we loved having the facilities to be able to cook our own food for our stay. it was spacious and felt homely.
I did miss my colander and wooden spoon! a few more utensils would be beneficial.
Sharon
on booking.com2 years ago
Location was very good for the centre of Liverpool.
The dirty stained bedding and the strong smell of drains throughout the property.
Glenn
on booking.com2 years ago
Beautiful place, very big and clean. Everyone we travelled with was happy here, we would recommend.
1 pull out couch that was for 2 people was very small and no extra blankets for the cold.
Basement apartment so very little natural light.
Esther
on booking.com2 years ago
I had to phone the property to get directions about picking up the keys from a newsagent
Helen
on booking.com2 years ago
Spacious accommodation, great decor, good location, good beds/sofa beds, fabulous veg/vegan Indian restaurant next door!
The place was very damp, and so really smelled. Extractor fans didn't work in any bathroom so that didn't help. Adequately equipped but no cloths for wiping surfaces, and no bins in the bathrooms. If these are remedied, then the accommodation would be perfect.
Emma
on booking.com2 years ago
Huge apartment, not far from the city centre, quiet location, comfortable beds in the bedrooms, contact with the owners was seamless when we needed anything. Key collection and drop off was easy and quick.
The steps into it were narrow and steep. Wouldn’t be suitable for anyone with balance issues.
A clearer sign on the location of the gate would be really benefital, especially arriving in the dark and rain - it was hard to know where it was as the gate blends with the black fence.
Parker
on booking.com2 years ago
Apartment was fantastic lots of space and everything you could need!
Katy
on booking.com2 years ago
fantastic location, stunning and spacious property. hosts were very informative and helpful
there weren’t much kitchen utensils provided for cooking, was a bit of a smell of damp throughout the property but we still very much enjoyed our stay. best parking options weren’t made clear prior to staying
Demi
on booking.com2 years ago
The location was good and the property was very spacious. The hosts did a great job of providing all necessary information to find the accommodation.
The property is located in the basement so there is not much natural light and because you can't really open the windows, the apartment has a musty smell. The apartment could also have been a little bit cleaner. The apartment has noise sensors.
Paolo
on booking.com2 years ago
appartamento molto spazioso, vicinissimo ai maggiori luoghi di interesse.
umidità
Jørgen
on Airbnb2 years ago
Fantastisk fin leilighet meget sentralt i byen. Imponert over oppfølgingen vi fikk fra utleieren før, underveis og etter oppholdet, veldig profesjonelt opplegg - anbefales.
Paul
on Airbnb2 years ago
Great location and very spacious apartment. We had a fab stay!
Allan
on Airbnb2 years ago
Black mould, damp and a hovel. All is not what it seems... Booked for two nights, stayed for one, would have stayed for NONE had it been possible.
Having booked this property in Liverpool we travelled from Scotland with two young children to what looked like an amazing property online. Spacious, modern interior and well laid out, this however was not the case! Photographs can be deceiving, bit like cat-fishing for properties this one!
The listing states self-entry via keypad, no you collect the keys from a newsagent a few roads away. Ok can forgive that one. What we couldn't forgive, was the stench of damp as soon as you opened the doors and the humidity caused by this in the apartment. As soon as you opened the door you were hit with a wall of 'this is going to be awful'.
We entered the property and noticed straight away that it was far from clean. Settees were all stained and smelly and also felt damp. This in turn led to us discovering a large cupboard in the dining area that had such a stench of damp that is would have been unusable. It was however unusable due to it being rammed floor to ceiling with boxes of whatever and manky mops, bedding and towels. You couldn't have the door open for more than 10 seconds or the aroma of eau de damper than a fish's left ear hit the rest of the apartment. The toilet beside this, dear lord, what died in there? Again utterly stinking of damp and completely unusable.
On we went into the larger bedroom, again stinking of damp, the bedding on the bed feeling damp and the cushions smelling of damp. Like if you had worn a t-shirt to the gym, sweated like you were running marathon, let it dry, put it back on, did the same again, let it dry and then put it back on again....stinking. We'll get onto the list of yuck soon.
The second bedroom, same story, stained carpets, stink of damp, bedding damp, bathroom unclean and generally just not very nice to be in; This is where we sent messages to both the 'host' and AirBnB explaining the situation and that it was not somewhere we could stay with two children. We immediately wanted out but at 9.18pm it was proving difficult to find somewhere. (This we have been penalised for by AirBnB!)
So the list, where on earth do I begin. Also to the host, I do not want a reply like the message replies that you are in there fixing the issues, this has been an issue since 2018 as far as I can see in reviews.
The issues, bearing in mind they have a cleaning team and we also have a catalogue of photos to back everything up:
Sickening gut wrenching smell of damp and humidity on the air that left everything damp, even the pictures in their frames are curling up and trying to fold themselves out of the frames to get away.
Flooring all marked and dirty carpets
Settees all stained and smelling of damp. Arms of setters broken. Lift the cushions and surprise surprise, enough crumbs to make a loaf of bread and top it off with the deflated balloons also under there. Dirt, crumbs and dust under each of the three settees.
Spiders and their webs which look like they have made a wee holiday home, not just little spiders. Yet the cleaning team didn't notice this?
Black mould on the bedroom blinds, a health hazard. Manky dusty blinds AND Black Mould.
Hand prints all over the walls.
Heavy Dust on all light fittings, even the ones that didn't work which was the majority of the light fittings in the apartment. Party the night before? Love to know what they had on the cable ties hanging from the chandelier. Skirtings boards covered in dust. microwave unclean and rusting...I could go on and on.
We were then told that the cleaning team hadn't noticed any of this when they were in, well that's obvious as it's still there! And the damp smell? They say that was rectified some time ago and they cleaning team hadn't noticed. hadn't noticed a smell that would turn the stomach of anyone. Nose blind and eye blind?? The ensuite door should have been a clue of one issue, as it's quarter of the door tide mark of damp from the floor up tells you everything you need to know. The cupboard of doom, the settees with tide marks.
Sorry you can throw every excuse at me all you want Katy, Joe and Charlie but you have known about the issues at this property for at least 4 years and that's just looking at the reviews. You have reviews stating they could smell the damp when they walked in, but it was fine after a while. Only because they are now nose blind to the stink. I can't put into words the strength of the damp smell and to knowingly place myself and family (5 and 11 year olds) in there is beyond forgivable.
AirBnB refunded one night as they have stated we stayed the first night. Only because it was late and there was nowhere else to go with two young boys! Apart from sleep in the car. I will be fighting for the other half back which you didn't even think to offer. We booked alternative accommodation first thing the following day to get us out of the hovel with the strip club at the end of the street.
Please anyone reading this, do not book this accommodation. Airbnb have already said they have broken host regulations, yet the listing is still active. (showing they don't actually care either) It is a damp, dirty, cold, horrid space at the moment and not fit for human habitation. It needs removed from AirBnB and rectified properly with a structural engineer and a ventilation expert as there is none.
As above,
Marcin
on booking.com2 years ago
space, furniture, location
the smell
Tegan
on booking.com2 years ago
Great location, nice and modern.
The stairs were a bit steep getting down to the apartment.
Rehana
on booking.com2 years ago
the property decor and loads of spaces perfect r for a girls weekend visiting Liverpool central’s to the city centre it was amazing could not of asked for an amazing apartment
trying to find the apartment on ormond st should be a sign on the gate or something.
Elizabeth
on Airbnb2 years ago
My daughter and I had a great stay here in Ormond Street . The flat is very spacious and comfortable. The location is perfect for seeing the sights. The host team are very helpful and friendly. Great value.
Nahida
on Airbnb2 years ago
The flat is just amazing, I’m the middle of the town. Everyone loved it and we had a very pleasant time.
Isobel
on booking.com2 years ago
location was excellent
nothing really it was just what we wanted
James
on booking.com2 years ago
Quite a good location but just hard to find on arrival! Other than that it was great apartment!
it was a tad cold and the heating wasn’t the easiest to work
Felix
on Airbnb2 years ago
Good value, great location and helpful landlord, would stay again!
Luke
on booking.com2 years ago
Clean, modern property in a great location. Attentive hosts that were more than happy to help. Would definitely stay again
Hulme
on booking.com2 years ago
gorgeous apartment, great for large groups staying over in Liverpool, great location and cheap NCP parking nearby. would stay again.
there was no hot water on the 2nd night - managed with a cold shower it wasn’t too much of an issue.
Dana
on booking.com2 years ago
Extremely spacious and spotlessly clean. Ideal for a group.
Chenhui
on Airbnb2 years ago
The location is great, place is quiet and clean.
Xiao
on Airbnb2 years ago
We really enjoyed staying in this large and spacious apartment. The environment is really quiet and we all have nice nights of sleep after a whole day of sightseeing. The apartment is also within walking distance of most of the attractions and amenities. There was a slight issue on our last day while some maintenance had to be carried out about the building, but Charlie and the team have informed us beforehand and provided prompt assistance in solving the issue. So would definitely recommend booking this apartment if you are planning to travel to Liverpool.
Anonymous
on booking.com2 years ago
Location was excellent, extremely spacious and well presented with good amenities.
Luke
on Airbnb2 years ago
Lovely place in a great location: plenty of space and easy check in!
Barinder
on booking.com2 years ago
Directions to property, how you didn’t need a key to open the gate leading to the actual front door could be better explained. No wonder people have to hassle the receptionist round the corner but however was very helpful.
Foulkes
on booking.com2 years ago
Property was much larger than displayed in the photos, property was very clean and off a busy main street, was very modern with plenty of facilities, not really much that could be improved on. possibly the kitchen could be better stocked but location is very close to a 245/7 supermarket.
Not much that was bad about the property, if you are hoping for a scenic or bright apartment, probably not the best choice as it's below street level, and slight smell of damp due to location. nothing else I can say as a negative.
Catherine
on booking.com2 years ago
Excellent location, apartment is very comfortable and well designed.
Slight problem with the heating which we raised but it was not addressed during our stay.
Patricia
on booking.com2 years ago
The property was very spacious as we had a group of 8 girls. Having three bathrooms was a god send when getting ready to go out.
I do feel the bedrooms are big enough to put another double bed in rather than having the sofa bed in the bedroom.
I would also recommend additional towels as we were staying for three nights.
Over all the size and location was perfect for us and I would recommend this property for large groups.
The smell of damp in the apartment is very unpleasant and there was mould on the windows blinds. This should be addressed sooner rather than later as it would be a simple fix.
Dan
on Airbnb2 years ago
We had an amazing 4 night stay in Liverpool. The basement apartment is really spacious as shown in the photos which was great with our 2 young boys (5yrs and 2yrs) who enjoyed running around a lot! The location is ideal - situated down a quiet cobbled street off from main streets, with barely any noise from neighbouring flats or the street at night. The apartment is within walking distance to loads of Liverpool’s sights and attractions. We highly recommend visiting the World Museum - it’s free admission but get there early to avoid queues. The Marina and Albert Docks aren’t too far away either and all the shops in Liverpool One are a short walk away too. We were initially concerned about finding a car park nearby but there are several to choose from - all NCP which you can top up via the app during your stay. We would definitely stay again!
Laura
on Airbnb2 years ago
Just perfect.
Anonymous
on booking.com2 years ago
loved the property, it’s modern, spacious and for the price it was amazing!
Hannah
on Airbnb2 years ago
What an absolutely amazing stay!!! The hosts are perfect, so friendly and easy to get in touch with. I would 1000% recommend this apartment it’s absolutely huge and so clean - there’s nothing they haven’t got when you need it. Beautiful open rooms and so homely. Location is also perfect. Couldn’t have wished for a better time with nicer hosts! Thank you so much x
Natalia
on Airbnb2 years ago
This apartment is absolutely amazing, the size is so much bigger than the pictures make it look and it’s also so central!
Communication is given every step of the way and also very quick to respond so you feel very informed about the stay!
The steps are steep however this is mentioned in the description and we managed to bring our big suitcases down them without any real problem.
There’s a slight damp smell as you first walk in but I assume this is because it is below ground and heating may not always be on - the weather was also awful so this will not have helped I think.
Overall I would definitely return on any stay to Liverpool!
Quinn
on Airbnb2 years ago
This was an absolutely perfect Airbnb to stay in for work. Came for a 2 night business trip with a colleague, two separate large bedrooms w/ bathrooms and a spacious common area was very nice. Great location, a short distance from a lot of things. Thanks for the great stay!
Sarah
on Airbnb2 years ago
We really enjoyed our stay - thank you!
Jason
on booking.com2 years ago
The location was brilliant and the apartment itself was beautiful, spacious and luxurious
Can't remember a bad thing tbh
Edward
on Airbnb2 years ago
Absolutely fantastic apartment, very clean and spacious. Thank you!
Robyn
on booking.com2 years ago
loved the size and space
beds weren’t very stable and some heating didn’t work
Becca
on booking.com3 years ago
Loved the location, was handy for the Albert docks, shopping at L1 and great bars/restaurants nearby. Loved the size of the apartment, very spacious & did not feel cramped when in a big group. Lovely modern decor.
Unfortunately, the apartment smelt of damp and I think this is just due to it being below street level. You didn’t notice it as much once you had been in the apartment for a while but could do with some dehumidifiers or scented candles.
Also lack of certain utensils such as pizza cutter, baking trays or cloths.
Keith
on Airbnb3 years ago
Fantastic apartment and plenty of space for the 4 of us. Bedrooms are huge. Location is superb. Plenty of secure car parking within 5 mins walk. Communication from these guys was superb and any questions or queries we had, they responded straight away. Wouldn't hesitate to stay here again.
Jordan
on Airbnb3 years ago
Brilliant apartment located perfectly with a short walk to the heart of the city, whether it’s for shopping or nightlife. Located in a nice, quiet street for the best of both worlds. Highly recommend, great hosts. Would definitely stay again on return
Ryan
on Airbnb3 years ago
Perfect place for small group, location is excellent and the apartment is kept to a high standard 👌
Charlotte
on Airbnb3 years ago
This apartment is such a lovely place to stay, really spacious and a great space for family and friends to stay. The apartment is much bigger than the photos show. A great location with shops just around the corner and a short distance into the city centre.
Sophie
on Airbnb3 years ago
The location and apartment itself was perfect just what we needed for our trip away. The location was so central we pretty much walked everywhere we needed to and was great to have shops close to us as well for those essentials!
Communication was great throughout, felt we had everything we needed for our self check in.
Loved the whole trip and would definitely stay here again
Zachariah
on Airbnb3 years ago
Great location, right in the heart of the city.
Lovely place and was a pleasure to stay in. The team communicates effectively that it was very smooth checking in to checking out.
Sophie
on Airbnb3 years ago
A wonderful stay in this apartment, overall clean environment. Will definitely be back to stay when visiting in the future! :)
Adem
on Airbnb3 years ago
The place was large e ough for 6 people, was clean and was located in a great location to explore Liverpool. Highly recommend the stay
Richard
on Airbnb3 years ago
Fantastic apartment, fantastic location & even better managed. Communication with the host was 10/10
Qasim
on Airbnb3 years ago
Overall experience was fantastic. Flat is perfectly located in the city. It is very spacious and offers complete privacy as well.
Louiza
on Airbnb3 years ago
Really enjoyed our stay at this flat. It was lovely and spacious in a great location. The flat had all the amenities we needed and would definitely recommend.
Craig
on Airbnb3 years ago
My second time staying here and once again it was excellent. This is such a great apartment in Liverpool City Centre. The main living area is huge, both bedrooms have their own bathroom and TV. Netflix works great and the kitchen is fully equipped. Hosts are quick to answer questions through the Airbnb app. Next time I stay in Liverpool this will be the first place I look up.
Sharon
on Airbnb3 years ago
Lovely apartment to explore Liverpool, very central and great communication with the team
Rob
on Airbnb4 years ago
Thanks for the stay, the apartment was fantastic, very clean and in a great location.
I would definitely recommend a stay here.
Amelia
on Airbnb4 years ago
Excellent communication, beautiful spacious, only small issue was some hairs on the sofas. But will definitely be staying again!
Joseph
on Airbnb4 years ago
Fantastic apartment. Fantastic hosts.
Charlotte
on Airbnb4 years ago
Most beautiful apartment
Charlotte
on Airbnb4 years ago
Beautiful huge apartment, everything to you need to feel straight at home.
Bethany
on Airbnb4 years ago
Lovely place happily stay there again
Stevie Anna Rose
on Airbnb4 years ago
Booked on behalf of my mum and her close friends. They said the warehouse apartment was a great size for four of them. Location was fabulous and the space was clean and tidy. All in all, the group enjoyed their stay!
Kerry Catherine
on Airbnb4 years ago
What you see is what you get, this apartment is just amazing. Spotlessly clean lots of space and also everything you need on your door step. Loves our stay here thank you to the Team xx
Aidan
on Airbnb4 years ago
Great hosts, easy to deal with. Fantastic property in a great location.
Scott
on Airbnb4 years ago
In terms of the location this is perfect for everything, it’s a short walk to the dock and the Centre of Liverpool.
The place was beautiful, and easily accommodated my family and I can’t recommend this place highly enough.
Ricardo
on Airbnb4 years ago
This place is amazing, they have all the necessary amenities to make the stay pleasant and want for nothing. The team sends you a full package of information beforehand so there’s no room for uncertainty. They are constantly in communication. It was a very relaxing space to be in, very private as well, and in a really convenient location. The beds were comfortable and had extra towels and linens which is always nice to have. Thanks for the team for all the effort and care they put into the flat!
Lorcan
on Airbnb4 years ago
The apartment was fantastic. As soon as you walk in you find a beautifully set up sitting room and kitchen with everything you need, and so well appointed.
The bedrooms were massive and so clean. The beds were very comfortable as well.
We loved our stay at Katy, Joe & Teams place, we’d highly recommend it to everyone and will try to stay there the next time in Liverpool.
Location was excellent and the communication for check in/out was so simple.
Thanks again,
Lorcan
Francisco
on Airbnb4 years ago
The apartment is really well described and in person it’s much better than expected, literally outstanding.
The team that handles the place are also great and communicate perfectly, they helped me out with with a couple of things without hesitation, next time I go to Liverpool this is the place I’ll be staying at again.
:)
Lauren
on Airbnb4 years ago
We have had a lovely and comfortable stay and would definitely come back again!
Thank you so much:)
Craig
on Airbnb4 years ago
This place is stunning! I loved staying here and was very sad to leave. It is even better than the pictures. The 2 bedrooms are huge, both en suite with their own TV and walk through wardrobe. The location is great, everything in central Liverpool within walking distance. I can't recommend this place enough.
Bex
on Airbnb4 years ago
What a wonderful space! We were two couple and two toddlers and it was absolutely perfect. It is a basement flat so we had to contend with the steep stairs and buggies but the owners had alerted us to this so we were fully aware and it didn’t cause any issues.
Sam
on Airbnb4 years ago
The space is terrific and clean, with comfortable beds and furniture. It's really roomy and was great for my group of 4 people. Katy and Joe were very responsive and check instructions were clear. It's also a really great location near the city center. Liverpool One, Matthew Street, and the waterfront are just a short walk away. I would definitely stay here again!
Jay
on Airbnb4 years ago
This is an amazing apartment so homely and comfortable with a lot of space, well furnished and very clean we were a group of six and had more than enough personal space. Nice and quiet out the way and only 5 minute walk to city centre. Highly recommend this apartment 5 stars all round.
Thanks for having us Jay.
Tan
on Airbnb5 years ago
Nice decor and huge space. Enjoyed our stay there. Close walking distance to shopping and restaurants. Highly recommended
Kwanchan (Kae)
on Airbnb5 years ago
This place is awesome! It was cozy and almost too big for 5 people! The location is good. We can walk to anywhere:) Althought the room is a but hard to find but it’s worth every money we paid!
Gary
on Airbnb5 years ago
What a great place. Would definitely stay again.
Jan
on Airbnb5 years ago
ok
Anna
on Airbnb5 years ago
Very good stay, but maybe not that luxurious.
Matthieu
on Airbnb5 years ago
Nice apartment
Anne
on Airbnb5 years ago
Just book it. Exactly as described. Great location. Clean and perfect space to share with friends. Really well designed and super responsive hosts.
Jane
on Airbnb5 years ago
The apartment was beautiful and much bigger than we expected. Perfectly clean and plenty of towels and bedding. We also appreciated the washer/dryer which we didn’t expect to find in the apartment, but it meant not bringing home loads of laundry! The apartment felt private, was warm and comfortable and a quiet relaxing place to hang out between walks to the city. It was ideally located within a few minutes walk to the centre or the pier, and has a handy local Sainsbury’s and Tesco just around the corner.
Parking at the nearest NCP car park is very expensive, but we found a cheaper secure car park on Kent Street which was £25 for 5 days. Quite a long walk (20 mins away) but we didn’t use the car for the duration of our stay as the city had everything within walking distance.
We would happily stay again if we visit Liverpool and have recommended to all our family and friends.
Rebecca
on Airbnb5 years ago
Great apartment! Huge space! Very clean and comfortable!!
Barbara
on Airbnb5 years ago
What a great place for 2 couples. Fantastic location just 5 minutes walk from the docks and cavern club etc. Spotlessly clean inside and so spacious!
Tatiana
on Airbnb5 years ago
This place is great. Stylish, well located and very spacious. The hosts are also great, they are very quick to respond to any questions and always available. The only thing I would say is that one of the bathrooms had mould and a smell of damp which was not ideal but overall the apartment is great.
Siri
on Airbnb5 years ago
Flott beliggenhet, rent og stort. En leilighet med sjel
Andreas Falch
on Airbnb5 years ago
Everything was great, simple as that.
Jo
on Airbnb5 years ago
Fantastic location. Lovely and spacious modern apartment. fantastic communication allowing us a late checkout. Would definitely look to stay again 👍😊
Kelly
on Airbnb5 years ago
Had a pretty good stay here. A good value for the space and the apartment is very large! Communication was good
Katie
on Airbnb5 years ago
Absolutely fantastic apartment, super spacious, amazing location and great response and communication. I'd highly recommend
Aoibhin
on Airbnb5 years ago
Beautiful apartment. Very close to town
Jane
on Airbnb5 years ago
No thank you I do not wish to write a review
Weiyan
on Airbnb5 years ago
So good
Chloe
on Airbnb5 years ago
Lovely place which is decorated nicely! Also in a really nice spot so you can walk to places easily.
Juan Carlos
on Airbnb5 years ago
Espacioso en un inmueble histórico muy bien situado.
Faye
on Airbnb5 years ago
Lots of information and great communication with the hosts. Massive place, bigger than you expect. Very comfy beds and triple glazed in bedrooms so don't hear a thing, however the sofa bed in living room its noisier. Great location, very central to everything. Perfect for a group night out as not on top of each other. For girls bring your own mirror for makeup as the lighting isnt amazing as it's more underground. Reccomend it.
Kate
on Airbnb5 years ago
Very clean, big spacious and well located apartment. We had a couple of issues which has left us feeling a little let down but I hope these will be sorted and the stay Will be enjoyable for others after us. Great apartment, great location, team supporting a great and quick to respond. Thanks
Chris
on Airbnb5 years ago
This apartment was very spacious for 5 of us. The 2 bedrooms were huge and had ample storage space. The hosts were brilliant in keeping communication with us promptly with any questions we had. The location of the apartment was great too, not too near the center of Liverpool One, but close enough to bob into town which only took about 5/7 minute walk. Great for the docks, only a few minutes walk away and so much architecture to take in on the way!
Muhammad
on Airbnb5 years ago
Katy, Joe & Team have definitely put their place in the top notch group as this place is wonderfully setup and spacious, with full complement of amenities. My wife with three adult children enjoyed the place, especially the rooms which were bright, and full of storage space. The location is great and the City Center is only a 15 minutes walk from the place. Will definitely be coming back in the future.
Julie
on Airbnb5 years ago
A great large basement apartment.
Faye
on Airbnb5 years ago
This place was amazing! It was very spacious, stylish and comfortable! The location is perfect for the city centre! We will definitely be recommending this place to all our friends and family!
Rachel
on Airbnb5 years ago
Great place & location. Wouldn’t hesitate to recommend or stay again
Kevin
on Airbnb5 years ago
Great location and lovely apartment
Nko
on Airbnb5 years ago
Great apartment and a great location in the city. Fantastic hosts, and comes highly recommended.
Sean
on Airbnb5 years ago
Stunning apartment in a great location, excellent communication. The best place I’ve stayed on Airbnb.
Ben
on Airbnb5 years ago
Really great place for a group - nicely set up, and really communicative hosts.
Georgie
on Airbnb5 years ago
Gorgeous property. Would recommend to anyone!
Sue
on Airbnb5 years ago
Wow! What you see is what you get. This beautiful apartment is at least as large as it appears in the photos. The location is perfect, just a short walk from a nice breakfast restaurant and a Tesco Express. The comfortable beds and quiet location led to a great nights sleep. I’d stay here again.
Meilir
on Airbnb5 years ago
Superb flat in convenient location. Close to all that you would need. We hope to return again!
Lydia
on Airbnb5 years ago
A lovely spacious apartment in a fantastic location for visiting Liverpool. Communication with Katy Joe and team was excellent. Checking in was easy and straightforward with an informative clear plan of what to do.
Many thanks
Lydia
Muhittin
on Airbnb5 years ago
Location is perfect, accommodation is perfect. Shortly it couldn’t be better. You can’t find a better house in Liverpool. We were four and had a great holiday. Thanks a lot for everything.
Emily
on Airbnb5 years ago
Such a fantastic flat with two very very comfortable large bedrooms with bathrooms, big TV's and loads of wardrobe space. Decorated very well! Would be good for big and small groups. Very happy with everything, would love to go back!
Jenny
on Airbnb5 years ago
Fabulous!
Eliot
on Airbnb5 years ago
Brilliant, brilliant apartment. Great value for money and great communication with the host. Absolute bargain in my opinion
Charlotte
on Airbnb5 years ago
Perfect. As described and lovely place.
Egill
on Airbnb5 years ago
Very nice place and no problems at all.
Calvin
on Airbnb5 years ago
Very stylish apartment bags of room within walking distance of everything.
Andy
on Airbnb5 years ago
everything was perfect! lovely place, great location, easy access, reasonable cost. Would definitely recommend.
Johan
on Airbnb5 years ago
Mycket trevligt boende, generösa boytor.
Toni
on Airbnb5 years ago
Fantastic tastefully designed basement apartment.
Fully equipped, lovely and clean and found it with no problems.
Local amenities only a couple of minutes walk, so easy to get shopping etc. Great value for money and would definitely recommend.
Landry
on Airbnb5 years ago
Très bon rapport qualité prix, emplacement bien situé
Laura
on Airbnb5 years ago
Great apartment and location. Would definitely book again.
Thilo
on Airbnb5 years ago
Schönes Appartement in sehr guter Lage. Nettes Interieur, großzügige Räume.
Wohnung liegt im Kellergeschoss, daher - insbesondere in den innenliegenden Bäder - nicht gut belüftet, aber kein Drama.
Rachel
on Airbnb5 years ago
Perfect place, clean, great location & Katy, Joe, & team couldn’t of been more helpful
Rachel
on Airbnb5 years ago
An lovely stylish apartment in a great location for getting into the centre of Liverpool, but set away from the noise so was peaceful.
Apartment had everything we needed for a weekend away, stylish and clean!
Katy, Joe and team were great hosts and kept us up to date before our stay and made it easy to access the apartment. Defiantly recommend for a lovely weekend in Liverpool.
Hannah
on Airbnb5 years ago
Amazing property! We were a group of 8 and had plenty of room. Everywhere was sparkling clean and the location is perfect to get anywhere central. Hosts were extremely fast with responding to questions and very helpful. Thank you I will be recommending you :)
Rachel
on Airbnb5 years ago
Clean, great central location, brand new everything. I wouldn’t hesitate to stay again if back in the area
Katharina
on Airbnb5 years ago
Es war eine sehr tolle und schöne Unterkunft, sehr Zentral. Mit dem Schlüsselcode hat es sehr gut funktioniert. Bezüglich der Wegbeschreibung immer auf die E-Mail achten.
Tolles YouTube Video über Liverpool!
Kann ich nur weiter empfehlen!
Dankeschön für die tolle Zeit
Rosanna
on Airbnb5 years ago
Excellent flat for our long weekend in Liverpool. Perfect location - we were able to walk to most places and the flat itself is in a quiet street with a very private entrance. Very spacious accommodation and great style interior with a fully stocked kitchen. Highly recommend this flat. The host was very communicative and supplied all information and we didn’t need to ask any further questions.
Katharine
on Airbnb5 years ago
This is a beautiful apartment, very lavishly decorated. It has Netflix and beautiful sofas and living spaces. It’s lovely and warm for a winter stay. We were very comfortable and felt really happy there the whole time.
It’s within walking distance of the docks and the central shopping/sightseeing district. It felt secure and safe in a city district of town.
We found it was lacking in a few basics in the kitchen for cooking a nice dinner (lacking a few utensils etc.), but I’ve shared that with the hosts - who have been great at being in contact throughout the stay - and I’m sure they’ll see to adding the things I’ve listed.
I would highly recommend!
Gavin
on Airbnb5 years ago
A truly wonderful stay! The apartment was huge, spotlessly clean and in a great location. It had all the amenities we could possibly need, with supermarkets close to hand (not to mention a 10/10 Indian restaurant on the same block) and the city centre a short walk away. Will definitely book again the next time we're in Liverpool.
Gordon
on Airbnb5 years ago
The place was clean large and well situated. The hosts were great.
Mikkel
on Airbnb6 years ago
lovely place, we would love to come back...!
Greg & Sophie
on Airbnb6 years ago
Fantastic apartment in a great location. Large and spacious properly, decorated to a very high standard and with everything you could possibly need. Plenty of eating and drinking establishments within a stones throw. Would definitely recommend to anyone visiting the city.
Maria Pilar
on Airbnb6 years ago
Overall is a good appartment, but not enought for 8 people as adverticed.
Not clean enought, no toilet paper, no shower gel in one of the bathrooms.
Great location.
Sophie
on Airbnb6 years ago
Very clean and comfortable place to stay, thanks!
Philippe
on Airbnb6 years ago
Cet appartement situé au -1 d'un immeuble du centre ville de Liverpool manque de lumière naturelle de ce fait. Il reste pour autant une très bonne adresse où séjourner, l'appartement étant très spacieux et très bien équipé avec télévision et salle de bains dans chacune des 2 grandes chambres, accès wifi, netflix.
Rachael
on Airbnb6 years ago
The location of the apartment was very central, making getting around the city easy. We used a car park round the corner for £12 for 24 hours.
The living space is spacious and comfortable with plenty of space.
We travelled with family and our toddler and would recommend the apartment more for groups, couples or older families.
Anne-Marie
on Airbnb6 years ago
Great place to stay. Very clean and spacious. Great location
Ann Marie
on Airbnb6 years ago
Stunning apartment in a really central location. Nothing more than 15 minutes walk from here. Communication and advice from owners was first class and made for a great stay.
Jennifer
on Airbnb6 years ago
Unbelievable stay, the apartment was stunning. location perfect and the hosts excellent. I would highly recommend this property.
Tom
on Airbnb6 years ago
lovely , lovely, fabulous stay. everything was super smooth.
Jesper
on Airbnb6 years ago
Efter lidt start vanskeligheder, var der ingen problemer. Lejligheden ligger perfekt. Dog er det en kælderlejlighed og det står ingen steder. Men alt i alt et godt ophold og de var hjælpsomme med de småproblemer som der var. Vi kommer igen
湘凌
on Airbnb6 years ago
很不错，可能因为房东工作原因回复不是很及时。但房子很好装修非常漂亮，Wi-Fi速度很快，也有旅游信息，很值得推荐
Charles
on Airbnb6 years ago
Brilliant apartment. Had everything you needed and more! Plenty of space and very helpful thanks
Danielle
on Airbnb6 years ago
The apartment was spotlessly clean, everything you needed was just on the doorstep. I didn’t want to leave to come home it was a fantastic few days away for 7 of us.
Ali
on Airbnb6 years ago
It’s amazing apartment. We love it so much. I will come again and I will tell my friends about it.
Saba
on Airbnb6 years ago
We were in Liverpool for 3 nights and booked this place for its location being central, must say it was absolutely spot on, right in the heart of downtown and only a few blocks away from the waterfront couldn't have been better,
The apartment itself was very spacious, we were staying with another friend and both families had a very comfortable stay. Would highly recommend someone looking to book a decent place in the centre of Liverpool :)
Thanks!!
Annie
on Airbnb6 years ago
A fabulous apartment, huge, stylish and comfortable. Great location, just a short walk into the city centre or to the Waterfront. Highly recommended!
Artem
on Airbnb6 years ago
Great place, very stylish, clean and centrally located. Definitely recommend staying!
Edris
on Airbnb6 years ago
Amazing location, city center! Big and clean space. Everything is available in abundance. would def stay there again and recommend it highly.
David
on Airbnb6 years ago
Fantastic location, Loads of space, Free parking all at a good price. Well recommended by us.
Alexandra
on Airbnb6 years ago
Upon arrival we were greeted by Paul to help check in as there was issues with parking from the pervious visitors. He told us how to check in and quickly left. Straight away we had parking issues (We have been refunded and parking doesn’t seem to be available on this listing anymore). Upon entering the apartment we were greeted with a damp smell. Assuming it would dissipate in a hour or so we carried on unpacking where we noticed drink stains on tables and counters, an old damp patch on the wall in the dining room, crumbs on dining room floor and found some rubbish in the wardrobe in one of the bedrooms. The damp smell lasted the entire stay and seemed to be worse in the bigger bedroom and ensuite.
The apartment was beautiful. The bathrooms were clean. Wifi wasn’t the best and seemed to be spotty but got better once we moved the router out of the cupboard.
Communication was polite and refunded our parking with no issues. Location is amazing. Perfect if not wanting to use a car.
Would love to stay again once we know the damp smell is gone.
Jill
on Airbnb6 years ago
If you want a lovely, comfortable place to stay in Liverpool's city center, look no further. I would love to LIVE her full-time. One hint....drive a small car. We had a van, and it was too long and tall to fit into the designated parking space.
Harriet
on Airbnb6 years ago
Great stay, great location, steps are steep but don’t let that stop you!
Thanks so much :)
Christa
on Airbnb6 years ago
I traveled to Liverpool with my family to celebrate my mother's milestone birthday. I was looking for a place that had all the amenities we were looking for and had plenty of space. This place did not disappoint. It was HUGE! Plenty of room in both bedrooms, plenty of toilets, and the sitting area was more than enough to have family congregate and get re-acquainted.
We had a mix-up when we initially got there with the wrong apartment being cleaned. I called the host immediately indicating that the apartment we were in had been missed for a cleaning. Louie got to work immediately having someone come in and clean the apartment within an hour or two. We had to wait a little longer for towels and toiletries but, once again, when I brought it to Louie's attention it was taken care of right away and within 30 minutes someone came and dropped everything off. In addition, we received some compensation for the mishap and confusion with multiple apologies, which was very thoughtful. Clearly this situation is not the norm.
We all received one towel for our stay but we stayed over more than a week so it would have been nice to have more than one towel; however, there was a washer and dryer which we were able to use so that solved that problem.
Overall, even with minor hiccups we really loved the place. It was the perfect size, had everything we needed, and an excellent location with walking distance to Liverpool One and a short distance from coffee shops and other places. Even across from a busy place, any noise was minimal.
I would not hesitate staying here again the next time I'm in Liverpool and appreciate the constant communication. Certainly set my mind at ease. Thank you!!!
Danielle
on Airbnb6 years ago
A stylish apartment that is well positioned, being in walking distance to Moorfields train station.
The apartment is kitted out with everything you could need. It is v spacious with 2 en-suites and separate wc.
I couldn’t recommend more!
Tatiana
on Airbnb6 years ago
The place is in a great location very close to city center. I was in Liverpool for the weekend with the family and we pretty much walked everywhere. Check-in and parking were simple and straightforward. The hosts were very easy to get hold of and more than happy to help with any of our inquiries. I would definitely recommend this place to others.
Lee
on Airbnb6 years ago
Thanks for letting us stay at your apartment, we had a great time. Fantastic apartment and a great location for us x
Caz
on Airbnb6 years ago
A superb place right in the centre of Liverpool, excellent location for the train too. Very easy process to check in, great communication. Apartment was stunning... can I live here permanently please!? Thanks for a fab stay
Mariana
on Airbnb6 years ago
The apartment was really amazing! Excellent location, near everything. Quite street. The house was better than I imagined. If you are looking for a great place so you found. My best experience with airbnb.
Catalina Mae
on Airbnb6 years ago
Self check-in was extremely easy. The apartment was beautiful and very spacious. It was very clean. We really enjoyed our stay here and would definitely recommend to anyone going to Liverpool.
Craig
on Airbnb6 years ago
Stunning property, close to bars and restaurants, apartment is huge and stylish has a real wow factor ! Highly recommended
Kate
on Airbnb6 years ago
Apartment is amazing! Very big clean and tidy! Will definitely be back! 5 stars! :)
Michael
on Airbnb6 years ago
Fantastic Apartment with equally fantastic hosts
Catherine Mary
on Airbnb6 years ago
Beautifully furnished and very central. Not great in hot weather as there's no outside space at all and you can't open the windows.
Matt
on Airbnb6 years ago
A stunning basement apartment in an enviable central location. Superb decor and furnishings, good communications beforehand, all made for as excellent stay. Thank you.
Stacy
on Airbnb6 years ago
The hosts were wonderful and made my stay feel like home. They provided support and I felt prepared. The flat is lovely and even better than the pictures. The location is great and short walking distance to great restaurants and 2 express grocery stores. I highly recommend this property and would stay here again!
Penny
on Airbnb6 years ago
It is a lovely apartment but unfortunately our stay was marred as we only had access to one bathroom between 5 of us due to a plumbing issue we only found out about a few hours before our arrival. It is in a convenient location for Albert Dock. We didn’t know it was a basement apartment until after we’d booked but that doesn’t really detract from the property unless you enjoy lots of natural daylight.
Jack
on Airbnb6 years ago
Fantastic apartment! Lovely space and very clean.
Katy, Joe, Louie, Erin and Katie are great host and are quick to respond with any needs/queries you may have.
Thoroughly enjoyed the stay and look forward to returning.
Georgie
on Airbnb6 years ago
Amazing apartment and great location ! Quick responses from the host, had a great time!
Matt
on Airbnb6 years ago
This is a really nice little place and very well finished and in the centre close to all bars and restaurants!
Josh
on Airbnb6 years ago
Would definitely come back. It was a really nice space which had everything we needed in there and was well kept. The location was spot on for us in easy reach of everything including being round the corner from Moorfields station which got us to Aintree. We had 6 people and thought there was plenty of room for us all.
Anita
on Airbnb6 years ago
This apartment is such a great space for a group to get together. The rooms are beautifully decorated and it feels more like being in a hotel than an apartment. The communal area is perfect for a group to enjoy drinks and dinner with loads of space for everyone to relax comfortably. The location is a short stroll to most nearby amenities and about 15 mins to the doc or alternatively taxi's are cheap and easy to come by. We will definitely look to go back again next year!
Liz
on Airbnb6 years ago
We had a lovely 2 night stay in Liverpool to catch up with family . The communication was brilliant, access to the basement apartment very easy , although the stairs are a little steep and tricky ! Hold on tight to the rails! Location is perfect. Quiet area with parking next door ! Beautifully fitted out .. HUGE space . Very stylish and tastefully done . Local Tesco//Sainsbury’s a 2 min walk and the Pier Head is but a few minutes more . Would definitely recommend !
Lauren
on Airbnb6 years ago
Beautiful place to stay, near to all amenities and town was a quick 5 minute walk away. Katy, Joe and Louie were incredibly helpful and came round/ answered the phone straight away when we needed them. We fantastic stay in Liverpool.
Ian
on Airbnb6 years ago
A very nice 4 star apartment.
Very spacious living space with a budget kitchen. By budget we mean a cheap electric hop and a NON-fan assisted oven. (I didn't even know they still made ovens like that) and what looked like the cheapest sink/tap combo you could find in B & Q.
The bathrooms were much more luxurious and other than some shabby towels we couldn't complain.
The living and dinning space were both great. The three smart Tv's were a great touch (maybe the tv's were the reason they ran out of money in the kitchen)
Awesome location, close to the centre and there is a Tesco express and Sainsburys local 450 feet from the apartment.
The hosts were great and we would definitely stay in one of their properties again.
Morris
on Airbnb6 years ago
A spacious apartment within walking distance (10 minutes or so) to the centre of Liverpool. Prompt communication from the host which is always appreciated when booking for a large group of people. The place is newly furbished to a high standard. Take care on the steep steps that lead down to the apartment!
Maria
on Airbnb6 years ago
Perfect location. Gorgeous appartment walking distance to any local shops/resturaunt. Private entrance and felt safe. Will stay again.
Cordelia
on Airbnb6 years ago
The apartment was absolutely stunning and a great space. Unfortunately there was no WiFi as they had just finished a renovation, but the host was so brilliant and even offered a refund for the lack of WiFi without us even asking.
Just brilliant, and such great communication with the hosts.
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