Andrew

8 months ago

The location is brilliant for Liverpool city centre and the flat is a great size for a group however, we had issues with the host’s communication. We were told to collect the keys from one shop and then received a message to go to another further away as the first was closed for refurbishment. We were told by the replacement shop that our keys were not with them, they were still at the original shop (which was trading as normal with no sign of work being done). This added unnecessary time onto our arrival and wasted valuable time for us trying to get to a food reservation on time (which we missed). We contacted the host and asked for extra time at checkout in recompense and this was refused due to the “need for all 5 hours to do a professional clean”. As we had someone else’s hair on the shower wall and dust on the floors and skirting when we arrived, we think the term professional needs reassessed. Also, the ensuite shower temp dial doesn’t adjust so is too hot to stand in

Andrew

9 months ago

Good apartment, but check-in and checkout process could be improved.

Pui Kiu

11 months ago

There was a noticeable issue with the bathroom's water temperature – it wasn't adjustable and tended to be too hot. This issue significantly impacted the overall comfort of our stay, especially because there were two bathrooms merged into one, and five guests had to share it. It would be great if the host could address this temperature concern to improve the overall experience for future guests.

George

11 months ago

We had a great stay at this apartment. It was clean and tidy, location was excellent with a co-op supermarket, asian grocery shops and restaurants all nearby. Apart from the short walk to get and return the key, all else was 5 stars. We would stay here again if back to Liverpool.

Paul

1 year ago

Great location, within easy reach of city centre. Key was easy to pick up and is literally 5 min walk from the place. Apartment clean & spacious for 4 adults. We met up with friends , plenty of restaurants (Bold Street) and pubs etc in the surrounding area. If in Liverpool again would definitely look at booking this place.

Ayoub

1 year ago

Nice quiet apartment close to the center. Clean with all the amenities needed for a great stay!

Felipe

1 year ago

The apartment is very well located, it is clean and the description matches what is indicated. For us the only inconvenience is taking and, above all, leaving the keys in the store that is a 7-minute walk away. It is a bit of a hassle to walk around with your own suitcases to leave the keys.

Sharon

1 year ago

Very clean and presentable apartment. Quiet and great location with parking for one car. It seems the norm these days but check-in is late with an early departure time so a little expensive for the time you’re in the accommodation. When we arrived there was no toilet paper in either toilet which was a bit inconvenient but the helpline seems to be in USA and we spent 15 minutes trying to convince the operator that we did have a booking. She insisted that we didn’t, even though we’d collected the key and were in there. The only thing that would prevent me from staying again is the lack of utensils. Have you tried to cut a loaf of bread with a butter knife! Not one sharp knife and lack of general kitchen equipment. Otherwise, great place to stay.

Debora

1 year ago

Excellent location, great apartment, although the cushions/ sofa bed needed cleaning.

David

1 year ago

Bland, characterless corporate type apartment. Sofa is really really uncomfortable, it’s like sitting on wooden slats, so much so that you really can’t relax on it. It’s clean and and ok location.

Caroline

1 year ago

The flat was easy to find and access however walking to pick up/drop off the key with luggage on really hot/humid days wasn’t ideal. Very central location, quiet apartment block, had everything we needed for traveling to Liverpool for work. Loads of restaurants and bars close by.

Miranda

1 year ago

Great location - near some fantastic restaurants on Bold Street and a stone's throw from Chinatown. Comfortable beds and a clean kitchen. The key collection was straightforward and great to have second set of keys too. Would recommend!

Alex

1 year ago

Liverpool is a excellent place to visit and this place is very clean and well kept and excellently located for the top part of the Liverpool area.

Randeep

1 year ago

Good location. Hosts were always there when needed. Would stay again

Adrien

1 year ago

We enjoyed our stay in Liverpool at Katy, Joe & Team. The apartment was globally comfortable, and very well located for all the activities we had planned in the city. Only downside was that the water heater was a bit unconventional to us (runs with a clock which activates the heating at certain times of the day), and was misconfigured when we arrived. This resulted in a few unavoidable cold showers in the first morning. To future guests I would recommend to double check that the heater clock is properly set when checking in.

Rashid

1 year ago

A great place to stay for a family of 5. The apartment is clean except the floor is dusty. Since I'm driving there, it's easy to find the apartment. But if only they could make the keys available at the apartment. Collecting and returning the keys abit troublesome. Can't imagine if I'm not driving there. Walking to and fro to the keys collection point. I think that is a minus point for the whole stay. And not forgetting the missing parking probe. There is a few Halal restaurant nearby if you feel lazy to go to central to find one. Overall, I'm happy and the family is happy during our stay there. I would recommend this place to those driving to Liverpool. Thank you Charlie and team. 👍

Juan Carlos

1 year ago

The apartment is very comfortable with a comfortable distance from downtown. Everything was spotless and with my family of 5 we had a great time in this apartment. Katy and Joe's team were very attentive to our arrival.

Claire

2 years ago

This flat is in a perfect location for exploring Liverpool on foot and the private, secure parking also gives the freedom to come & go as you please. A couple of issues were fully resolved & compensated.

Jasmine Bella-Jade

2 years ago

The apartment is in a great location, perfect for a weekend away in Liverpool 😊

Scarlett

2 years ago

Nicely decorated and clean apartment in a brilliant location. The secure parking included was very useful, and rare to find. Would have been nice to have six chairs in the communal area rather than just four, and would have been useful to have another set of keys. We couldn’t get the extractor fans in the bathrooms to work. Also a shame that the coffee pods provided weren’t the correct ones for the coffee machine. All small issues, overall it was great due to the location and parking. Hosts were friendly via message and easy to get hold of. Would definitely stay with them again.

Joseph

2 years ago

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Matthias

2 years ago

Everything was perfect & we enjoyed our stay in Liverpool. The location of the flat is really near to all highlights of the city! Also the communication was very smooth & easy. I will definitely recommend this accomodation.

Josh

2 years ago

Really good location and nice team. Apartment exactly as described and expected. Would recommend to anyone looking. Easy check in/out process. Communication with hosts a delight.

Nicky

2 years ago

Lovely place to stay, but check the lift has been repaired

Alan

2 years ago

Good

Andy

2 years ago

Really good apartment in good location.

Alice

2 years ago

Great location great value spot to stay

Emma

2 years ago

A lovely clean and modern apartment. At the time of our stay the lift in the building was out of order and the apartment is on the 5th floor which was a bit of a struggle with our baggage but sure this will be fixed. Communication was excellent and the location of the apartment is fantastic. Would recommend and thank you for making our trip to Liverpool a great one.

Alea

2 years ago

Our stay was for 3 nights in January. The apartment was lovely, spacious and cosy. There are two double bedrooms, one with an en suite and a nice main bathroom. Both beds were very comfortable and you were provided with towels and mini shampoo/conditioner and shower gels. The open plan kitchen and lounge boasts lots of space and if needed the sofa can be converted into a sofa bed. The area is located off the main street so it was lovely and quiet and you are very close to Lime Street Station as well as an array of restaurants to eat out at. The property is located on the 5th floor in a block of apartments so be prepared to climb a lot of stairs if the lift is not working. The owners have outlined that the lift may not always be working but carrying luggage etc can be difficult getting up to the apartment. In order to collect the keys, if you are travelling by train, you have to go past the apartment to a newsagents to collect the key and then go back on yourself to get back to the apartment. Which you then need to do again to drop the key off. The newsagent is less than 10 minutes walk away but with luggage in tow it is a drawback. The signal on the television wasn't great but the smart TV meant that you had netflix, prime etc at your fingertips. The fridge and appliances weren't turned on when we arrived either so you will need to do this on your arrival if you plan to use anything in the kitchen. If a welcome pack was available at the apartment where these bits and bobs were outlined that would have been great. Overall, we have a very nice stay. The lift not working and the collecting of the keys is the main drawback but otherwise great little find and was withing walking distance of the city centre, train stations and the docks.

Mohammed

2 years ago

The apartment is on the fifth floor, and the lift is not working it could be due to COVID-19. Lastly the apartment is new and has a few improvements that needs to be done and hopefully it will be done by your next stay.

Caroline

4 years ago

Definitely not what it looks like. Several important issues that we are waiting to see if we are compensated for. Only stayed one night out of two. Just wasn’t cosy, comfortable or clean as advertised.

Steph

4 years ago

A very nice apartment, had a couple issues and unfortunately the lift wasn’t working which was a problem for us but other than that, very good location and nice apartment.

Andrew

4 years ago

Great location, great apartment, and absolutely outstanding communication. Highly highly recommend

Abbie

4 years ago

Such a lovely apartment! Great location right in the centre. It was clean and we thoroughly enjoyed our stay so thank you guys. Will definitely be back :)

Jonny

4 years ago

The place was spotless, completely handy to the city and very easy to find The beds were very comfortable and the showers were brilliant! Full use of the kitchen and dish washer incase you want to cook for yourself (which was a nice touch) Great communication from start to finish with the hosts which made our trip hassle free 10/10 would stay again

Tony

4 years ago

Great location

Sean

4 years ago

Great place right in the middle of town! The space is stylish, well appointed and very clean. Katy and Joe are definitely super hosts. Quick to respond to all communication. Would highly recommend staying here.

Kath

4 years ago

The apartment is in a very convenient location, is very stylish and clean. We enjoyed our stay very much.

Jo

4 years ago

Fantastic location really close to the train station, bars and restaurants. Hosts provide very detailed information about the property and tips about the surrounding area.

German

4 years ago

Spectacular place. Everything new and impeccable. Amazing location. Recommended

Donna

4 years ago

On arrival to the building and walking up the corridors the place looked a bit run down but the apartment was brilliant, clean and the location was so handy to the town centre.

Christine

4 years ago

Apartment was great and communications with the team were very easy and professional. Good location and would recommend

Helen

4 years ago

Great place, excellent location. Easy check in and out. Very smooth all round. Definitely exceeded my expectations.

Fabian

4 years ago

Great and comfortable place to stay. Close to everything you need. Great host! What more do u need

Rose

4 years ago

Perfect location, stylish apartment and great communication throughout. Definitely coming back :)

Kim

4 years ago

It‘s a nice apartment near from everything. The team is very friendly and helpful. The apartment was very clean and nice. We were 6 person and felt totaly comfortable. Very good place to stay in Liverpool.

John

5 years ago

Check in and out is painful, needs to be made simpler with a lock box on site, there was no dishwasher tablets or detergent, not really up to Airbnb standard I believe.

Qi

5 years ago

The department is very clean and near the city center! If checking in & out can be more convenient, it will be perfect! We will stay there next time and recommend to our friends.

Ivan

5 years ago

The flat was very well located and has nice decoration, I’d recommend a change of mattresses also to have a look the second bath because when you get a shower the water gets stuck on the bath. We had a problem with the towels the fist day but they sorted out quickly. Is important to let people know you need to go to an office to pick up the keys.

John

5 years ago

Spotlessly clean apartment in an ideal location in Liverpool city centre. Less than a 10 minute (easy) walk from Lime Street train station, and near to all the shops, bars and restaurants. Even though it's in the city, it's a nice, quiet location with plenty of amenities. Thank you - would highly recommend and definitelystay again.

Jordi

5 years ago

The directions are correct but a single key to access the apartment is very limited, communication with the owners is very fast, the location is very good, a few minutes from the station and the cathedral and pool one, although you don't have a good view. The kitchen and common area are spacious but limited for 4 people (small table)

Stephen

5 years ago

Solid city centre option for visit to Liverpool.

Esther

5 years ago

An impeccable place, in the center ,highly recommended

Silvia

5 years ago

Convenient centrally located accommodation. Very well equipped. Tastefully decorated, but with quite cheap furniture. Cleanliness needs improvement.

Pauline

5 years ago

Nice flat in a good central location, close to everything. Comfortable beds. Quite secure.

Erin

5 years ago

Good place to stay if all you want is location. Not made for people planning on cooking or spending time in the flat. A few things need fixing and cleanliness should be better.

Caitlin

5 years ago

Amazing apartment. Brilliant hosts. Very comfy and stylish. Would 100% recommend!

Chrysanthi

5 years ago

Great location, new and well-looked after apartment. Helpful hosts.

Aoife

5 years ago

An amazing place to stay, great location and such a great place for groups. Would definitely recommend

Adele

5 years ago

A few minor issues but a lovely stay in Liverpool! Perfect location for my graduation

Dawn

5 years ago

Lovely apartment with great decor close to shops and pubs and restaurants. We had a great time staying here.

Mellisa

5 years ago

Great, modern apartment in a good location.

Cecilia

5 years ago

Nice experience. Very good place. Easy communication with the team. Everything was fine except it doesn't have interphone, so then it is difficult to get into the flat from the street if the the rest of your friends are in the flat. You have to go down to open the main door.

Seokhwan

5 years ago

The room was perfect, I also like the friendly staffs. One big problem was checking-in. They gave me the wrong key at the first time, so I stayed up all night in the McDonalds. I cannot contact at all after 9 pm. But I understand this happening is not a usual thing. Staying was nice, rooms are comfortable. Location is also good.

Laura

5 years ago

Extremely clean. Excellent location. Great local tips.

Jean

5 years ago

Lovely apartment, great location

Maria Teresa

5 years ago

The stay has been very comfortable, very well located apartment, very central, clean, the beds are very comfortable, we have stayed a few days but the apartment has made it easy to have everything at hand and be comfortable in the house, 100% recommended

Nathan

5 years ago

Clean en well located apartment!

Zuran

5 years ago

Apartment is clean and well-equipped with amenities. Location is convenient. Host is responsive and very helpful. We really enjoyed our stay!

Eugenia

5 years ago

Really love the place! Very recommend!

Jenny

5 years ago

A very nice apartment in a good location, within walking distance of Anfield. Good value for money!

Rachel

5 years ago

Great place & location.

Louisa

5 years ago

Nice place - modern and stylish. Best feature is its location, perfect for a weekend in lovely Liverpool. Good communication with the owners/management company. Really comfy beds. Good sized flat for the three of us - 2 double bedrooms and a big sofa bed. Only real issue was the main door to the flat which was difficult to open, we did manage it in the end and a maintenance man was sent out but it will need looking at further.

Attracta

5 years ago

Friendly, professional service. Great location, great apartment.

Vicky

5 years ago

Great location for the town centre and station. Just a few minutes walk from Bold Street with lots of nice cafes and bars. You have to collect the keys from their office so bear this in mind if you have heavy luggage! It’s not too far from the apartment but adds to the journey. Apartment is modern, clean and well designed. It’s surprisingly quiet considering the location- we only heard one lot of people come back after a night out. The only negative about the apartment was the mattresses which really need replacing as weren’t very comfy unfortunately- soft and springy. Otherwise would definitely stay here again.

James

5 years ago

The apartment was pretty much what we wanted, with a decent living space if you wanted to cook and relax a bit which we didn't use much as we were out most of the time. The beds were reasonable and everything worked. The building itself was pretty quiet, I didn't see or hear anyone else over the 2 nights that we stayed and it's within walking distance of the centre. Only downsides were that the coffee machine didn't have any pods (there were some for a different machine for some reason), and no dishwasher tablets or sponge to wash up with. There weren't any personal touches as it's run by a management company who were fairly helpful with check-in etc - if you want to leave bags with them after check-out they charged £5 per bag.

Kelsey

5 years ago

Lovely place close to town

Sheri

5 years ago

Functional and as described. The staff were always available on message. The recommended car park is wonderful! So reasonable and secure. Great views of the city from there too. There were a few minor problems with the flat that have been reported. It didn’t affect our stay really. All close proximity (office, apartment, car park). The apartment (Oldham Street) was very central: just off Bold Street and around the corner from ‘Bombed Out Church’ meaning it’s a great base camp for exploring Liverpool.

Ziqing

5 years ago

The apartment was clean and cozy～ The reception &host team were professional that responsed quickly. Everything was perfect except the door ( a little bit difficult to open it ). highly recommend this apartment tho！

John

5 years ago

Beautiful apartment and great location. Staff very helpful too and the bag drop off facility was great . Highly recommended

Ella

5 years ago

Clean appartement in a great location. Team were very quick to respond to any queries.

Ellen

5 years ago

Good area, modern apartment that looks exactly like the pictures.

Yaron

5 years ago

Great place and great people

Sara

5 years ago

Central position to visit the city and enjoy night life too. The house is decorated with beautiful pictures of Liverpool and it had everything we needed. Check in and check out is 10 minutes walk from the flat. Very good experience!

Eimear

5 years ago

Great place to stay!

Michael

5 years ago

10/10 stay, great apartment and very good host. Would recommend

Rachel

5 years ago

Basic appartment. Not suitable for longer than a couple of days. Good location to all local attractions. Good communication from team. Love Liverpool.

Helmut

5 years ago

Me and my friends had a great stay. The apartment was lovely, well located to all the places we are looking for and interested. Dining and pubs are all around and easy to reach. Anfield stadium is close for football supporters.

Katie

5 years ago

Lovely apartment in a great location

Natalie

5 years ago

Great location, host very helpful and friendly.

Maria

5 years ago

Super stylish apartment, bed was so so comfy. Nice touch of ice in the freezer always went down well! Although we accidentally turned the freezer off and it melted! Didn’t realize until we landed that the key was a ten minute walk from the apartment. Good location otherwise!

Lauren

5 years ago

Great location, spacious, really enjoyed our stay

Katie

5 years ago

Lovely clean property and very central! Would definitely visit again.

Borja

5 years ago

Good location

Catherine

5 years ago

The apartment was outta this world so stylish and close to The city centre will defo be booking to stay here again

Jérémy

5 years ago

The apartment is ideally placed. Best quality / price in the area. Great responsiveness!! Thanks for everything

Joshua

5 years ago

Had no hot water but the team did the best they could given the time of year. There was a broken door on the main bathroom but other than them two issues the place was fine and everything we expected. The location was great! Walking distance away from the city centre and the train station. And it was very peaceful, which we greatly appreciated.