Helen

2 weeks ago

Great location. Very clean,spacious apartments. Lovely decor.

Nothing - it was all great

Andrea

3 weeks ago

Great apartment. Clean and cosy. Had everything we needed

Loved everything

Jürgen

4 weeks ago

Gute Lage in angenehmen Viertel, Pubs und Restaurants fußweit. Schöne Einrichtung und gute Küchenausstattung.

Es gab keine Möglichkeit, das Gepäck vor dem Einchecken und nach dem Auschecken unterzustellen.

Tracey

1 month ago

Location was very good to get into the city centre. Beds and furnishings were comfortable. Well equipped with mugs, glasses etc.

The paint work looked tired and grubby, it needs a good paint refresh. There were water mark runs coming down from the velux windows in both of the bedrooms. The living area window looks out on a huge amount of rubbish in the back yard. There were some cobwebs in the lounge and dirt under the soda bed. There were also a few flies that seemed to keep appearing.

Michelle

1 month ago

Clean

Nothing

Emma

1 month ago

quirky decorated, great location, recommendations for bars and restaurants and milk tea and coffee were a lovely touch, extremely clean and tidy

a touch up in places with paint but there wasn't anything to dislike, a wonderful appartment

Neil

2 months ago

Location, decorated nicely.

I didn't like the constant messaging from host and stay. The fact they still are holding £250 of my money as a damage protection waiver is madness! I expected the apartment to be immaculate, but it really wasn't. Finally, being reminded to leave by 10 am time and time again was just verging on harassment. I won't be using them again.

Shauna

2 months ago

It was spacious, modern, provided parking and comfortable

Deborah

3 months ago

Good location for getting to M and S Arena, spacious flat with comfy beds. Fans available to help keep apartment cool.

We weren't able to get hot water in the kitchen and bathroom sinks (although the shower was nice and hot) It was quite a trek as there was no parking on the street and the flat was up 4 flights of stairs. Windows weren't doubled glazed so it was quite noisy at night.

Marcia

3 months ago

Location, facilities, size, dog friendly, 2 sets of keys and local parking voucher

£25 damage waiver or £250 hold with £10 admin fee. Very unusual requirement and seems like an additional money maker.

Laura

3 months ago

The location was not terrible, probably would be quiet, but some road work was being done so it was noisy. The location is not a far walk from the tourist zones but it is mostly uphill.

I didn't like the fact that I was required to buy insurance (25) or paying and administration fee (10) in order for them to take my credit card as security. Secret added fee. No hotels do that. I didn't like that it was a little challenging to figure out how to get in, and that the flat was up two flights of stairs with no lift. I didn't like that the room was uncleaned and unready for us upon arrival and we had to book a late room elsewhere for the night. The cleaner did not come until the next afternoon. Utterly inconvenient and expensive. I didn't like the complaint/refund process as it has been over two weeks and I haven't heard anything about my first night being refunded. So whilst the place itself is not bad, the customer service is terrible. The free parking is in an alley around the corner. Overall left a bad feeling with me.

Louana

3 months ago

Parkeerkaart voor parkeren om de hoek
Interieur is modern
Voldoende ruimte

Heel erg gehorig
Badkamer voegen hadden schimmel
Ook glazen waren niet schoon
Extra bijkomende kosten voor eventuele schade £25 die je niet retour krijgt of £ 10 met een borg van £ 250 die na 14 dagen retour komt. Dit vooraf communiceren zou wenselijk zijn.
Lage waterdruk voor de douche

Cilena

4 months ago

Location was great

The flat was a disappointment
On arrival we were met by a very strong smell of cigarettes. The photos of this place must have been taken a while ago as it doesn’t look as clean now. The walls were all marked & the kitchen was dirty. The bin in the kitchen was very mouldy & smelly. Glasses and cutlery in cupboards were dirty. At the rear of the property in the garden there was a lot of rubbish , not a nice outlook at all. Such a shame about these issues as the flat itself was a nice size & has once been great.

Laura

4 months ago

The property is lovely stylish modern and comfortable. Couldn’t have asked for anymore

Box (keys) was at the bottom of the stairs walked straight past it to the top of the building to have to go back down 🙈 maybe leave the car pass also in the key box as it’s a hike upto get the parking pass quickly

Tina

4 months ago

De ligging is ideaal. Centraal, maar toch rustig genoeg, een 20 minuten wandelen vanaf het station. Het interieur is verzorgd en nieuw. De inkleding past bij de buurt: Georgian. Er zijn duidelijke instructies ivm faciliteiten in het appartement, ivm de buurt en ivm check-out.

Het appartement is gelegen in een semi-souterrain. Er zijn wel ramen naar de tuin en straatkant, maar je hebt alleen licht van bovenaf. Dit heeft ons niet gestoord, maar is wel belangrijk om op voorhand te weten.

Frances

4 months ago

The apartment was spacious and the beds were comfortable.

It felt scruffy. Needed re-painting and quality of kitchen and furniture was poor. Two seater sofa bed in lounge was fine for us but not enough if more than two people staying.

Sharon

4 months ago

the apartment was lovely and clean spacious about 5 minutes from city centre in taxi or a 10-15 minute walk would definitely stay again charlie was great very helpful

only problem was the flickering light on the stairs inside tge apartment

Louise

5 months ago

Good location. Spacious clean as described

N/A

Charlotte

5 months ago

It was very clean and tidy. The sofa bed was very comfortable. Perfect for what we needed.

There was no washing up liquid for doing the dishes.

Anush

5 months ago

Location

The stairs to the apartments are very narrow, if you have luggage it will be very difficult to bring it to the apartment.

Jan

5 months ago

Leuke buurt.

Voor drie man . Maar 1 mini flesje shampoo en douche gel. Verder was het bloedheet in appartement toen wij binnen kwamen. Gordijnen dicht en ramen open ( achter ) was leuk geweest.

Michelle

5 months ago

Great location, apartment decorated to a high standard and excellent value for money. I would definitely stay again.

Not enough towels

Williams

5 months ago

Really liked the view from the small bedroom, nice main room with comfy sofas and good kitchen.

Long flight of stairs after a few beers, perfect otherwise!

Alan

6 months ago

Clean tidy local

Noting

Ingunn

7 months ago

Very nice appartment, clean, nice furnitures and well equipped! As we were visiting LIPA for our son's excam concert the location was perfect. Also within walking distance to the city center :)

Kevin

7 months ago

Great place to stay if you want something a little more quiet. Easy to access and also easy to find. Parking is a huge plus! The messages received felt slightly automated but overall apartment and location were great!

Deborah

7 months ago

The location and everything about the apartment. The decor was so stylish and everything in it was of high quality. There was plenty of space, the hosts had thought of everything (maybe a pot holder or oven gloves would be a good idea) - we loved the under floor heating and the pressure/hot water in the shower was fantastic.

Nothing at all. However, I think the basement apartment wouldn't suit someone with mobility issues as the stairs down to the apartment were quite steep, plus the shower was over the bath, which would make getting in and out difficult for some.

Lynsey

7 months ago

The location was good.

Although the kitchen area and shared areas were spotless, some other areas could do with more attention. The bathroom door needed a good clean from mucky hands and there was a fair bit of dust/fluff underneath the bed when we pulled the spare bedding out. The walls were a little dirty in places but that’s possibly quite picky. On the whole it was lovely comfortable apartment just these few things were quite obvious which has prevented a full mark score!

Adam

7 months ago

Jedyna wada to strome schody

Lucy Ann

7 months ago

When my colleagues arrived the place wasn't cleaned from the last stay and we couldn't get in contact with anyone to have this dealt with meaning we had the inconvenience of having to book a hotel for the night. The property then wasn't ready until 15:00pm the following day, I then requested a refund due to all the added disruption this had caused for them to tell me that they could not refund me as the property got sorted in the end. I then messaged on the back of this for them to ignore my messages and I haven't had a response since.

Natalie

7 months ago

The location was good and the flat was comfy.

I was given the wrong door code so couldn’t get in, and was stood on the step for quite some time looking like I was trying to break in when I’d just been using the code I’d been given. The flat wasn’t super clean, and the beds in particular were covered in hairs when we stripped the sheets before we left. There also wasn’t enough warning before I booked about the 4 storey climb to the flat and the fact the stairs are very steep and narrow. I’m 5 months pregnant so it was a struggle with a suitcase that I could have done without if I had known.

Claire

8 months ago

A little confusion as there was a key safe which I was putting the code into for the main door. Above was an intercom with numbers which is what you put the code in and not the key safe. Would of been helpful to point this out

Cara

9 months ago

Good location and lots of communication. Remember there is a non refundable damage deposit to add on to the total price.

Nicola

9 months ago

Very accessible, clean, tidy

Nothing

Nia

9 months ago

Property was great, tastefully decorated with all you required

The shower!! Very poor, hardly any water pressure and kept going cold. 😬

Paco

9 months ago

Estaba cerca de todo y bastante amplio. Como si fuera tu casa

El sistema de ducha era un poco confuso y costaba regular temperatura y presión (había solo un baño para 4-6 personas)

Richard

9 months ago

Really nice place, very helpful hosts. Would definitely recommend.

Lucy

10 months ago

The apartment was lovely decorated and was very clean. Beds were comfy. I think it was very good bc value for money.

I didn’t realise how many flights of stairs they were to get to our apartment so on that note I would make sure next time we were on a lower floor. Also I had asked from the moment I had booked the apartment to check in earlier / check out later, I was told to keep asking and I wouldn’t be told until the day before. I arrived earlier than check in and asked to collect parking permit which i was then allowed to check into the apartment early which was great. However on departure I was told to keep asking to then be told this wasn’t able. I even asked for just an hour later check out due to going to celebrate my birthday.

Amdrea

10 months ago

We really enjoyed everything about our stay it was a lovely walking distance to and from the town apartment was fresh clean and warm the children loved the cosy comrfortable enviroment .We also had support and guidance from the owners and they were so helpful always responding very quickly to any of our questions

Eifion

10 months ago

The property was good

However I had a nightmare with the people who manage it. They failed to tell me that their systems had been compromised, resulting in me having to cancel my credit card, thankfully my bank was diligent and saved me from being subject to financial fraud. They also gave me incorrect information about their deposit waver insurance, resulting in me having to pay it twice. To cap it all the day before I was due to arrive at the accommodation, they insisted I produced evidence I had paid, despite the payment being taken from my bank days earlier. Whilst I was trying to sort this all out, the company wouldn’t answer their phones, wouldn’t follow things up as they promised, and failed to respond to messages and emails. So if you are looking for a stress free stay don’t book this accommodation.

Jggg

10 months ago

Lo mejor la ubicación

El tostador no funcionaba

Rounce

11 months ago

Absolutely terrible for the price paid. Student accommodation at best. The hall way on entry is dusty and dirty with a boarded up door downstairs that looks like it's been broken into. The view from the living room window looks out to the yard which is filled with debris and rubbish.
The banging from upstairs from people just walking about was really noisy and it took forever for my 3 year old daughter to get to sleep. There was also lots of noise from neighbours coming in and shouting in the stairwell. The noise from the road outside is also loud.
The shower was appalling and ran either scalding hot or absolutely freezing. The water pressure was terrible too.
The toaster in the kitchen was broken as was the radiator in the main bedroom. Host only provided 3 coffee pods for 3 days for what was meant to be 4 people and one of those was split so didn't work.
Considering it's meant to host up to 6 people, it is tiny and the living room can fit 3 on the couch.
We were meant to be staying here with my parents but they ended up booking a hotel instead as they refused to stay.
Upon booking I was not made aware that there would be a compulsory damage waiver fee payable of AU$50 to confirm the booking which is absolutely misleading as it is a hidden charge.
I will never stay with Host and Stay again and will also be looking into the legality of the $50 fee.

Terri

11 months ago

Good location in a peaceful area.

Amount of steep stairs to the apartment could be a major issue for anyone with walking or breathing difficulties.

Roberta

11 months ago

The location was perfect and the apartment good for 5/6 person. It is well furnished and very clean. It is also easy to get it from the Airport and it is near the city centre.

Everything was good. Nothing went wrong. We like it very much.

Linda

11 months ago

Flat B. Flat was pleasantly decorated and well equipped however the shower was very slow and bed in main bedroom was wobbly and squeaky. Sofa wasn't very comfy. Noise from busy road until about 2am.

Lee

11 months ago

Lovely place to stay and perfect for a weekend or longer stay in Liverpool

Rob

11 months ago

Great location, well looked after apartment

Shower was a bit tempromental. Living room was a bit cozy for 5.

Frances

11 months ago

Apartment was very clean and comfortable, looked like it had been recently refurbished

No safety rail going down the stairs, especially if you are in need of one to assist you.

Alison

1 year ago

Very comfortable

Having to pay £10 administrative fee for the £250 damage deposit “sneaky fee”

Rene

1 year ago

Zeer goede locatie als je een huurauto hebt. Je kunt achter het huis parkeren en de leuke wijken van liverpool liggen op ongeveer een kwartier lopen. Appartement is prima met twee slaapkamers.

Niets.

Jack

1 year ago

Beautiful place to stay very clean

Nothing to say it was great

Kathryn

1 year ago

Location great.

We were not given correct codes for entry door or for the lock box but when contacted Host and Stay someone answered immediately and gave us the correct codes.
Beds comfy but noisy and creaked when you turned over.

James

1 year ago

Had a great stay here for a long weekend. The place is nearby to lots of great cafes and it’s about a 15 minute walk into the main area so getting around was easy. The place itself was clean and secure, and I’d strongly consider staying here again on a return visit.

Joanne

1 year ago

Very modern and had everything we needed.

Kirsty

1 year ago

It was located 15-20 outside of the centre of Liverpool.
It was decorated really well and had everything you needed for a comfortable stay.
The code for the main door and code to retrieve the keys was very easy to understand and a great way to access the flat without having to pick them up from the owner.
The manual provided was great also as it provided some ideas on where to eat and drink which we did end up using.

The radiators in the living room and bedroom were a little hard to operate and could do with p proper instructions on how to turn these on properly.

Suzanne

1 year ago

Stylish, comfortable, well equipped and clean. Great location in a lovely area of town.

Nothing

Natalia

1 year ago

Clean, lovely decor, great location, quiet, good facilities, very comfortable beds, easy check in and out.
Highly recommend:)

The hot water didn’t seem to last long for 6 of us, although that wasn’t much of an issue.

Kevin

1 year ago

Excellent accommodation. Great value for money, and the communication was good. The apartment was clean and fantastically located. what I particularly liked was the amount of utensils and space the flat had.
The instructions were spot on, and added bonus is the parking included

Peter

1 year ago

After confirming our checkin time twice with the hosts & the management team when we arrived we still couldn’t get in as the cleaner had just arrived and we were told it would take 2 hours, 1 hour past the time agreed on & displayed on AIRBnb, said they’d let us know when it was ready, never did had to sit outside waiting in our car, wasn’t a great start to our stay.
Apartment is in a great location and had everything we needed, but is up 3 flights of narrow stairs. On street parking is handy although you have to park in the surrounding area, not outside. We did have some noise coming from the apartment above too.

Johnny

1 year ago

Has a nice homely feel, plenty of space, comfy beds and living room. Lots of free street parking nearby with the permit. We would happily stay again.

Electric shower was a bit temperamental.

Kate

1 year ago

Fantastic apartment that has been newly renovated. The decor is great, kitchen is well equipped and both rooms are of a good size. It was good to find that coffee pods, tea bags and milk had been left for us too! Perfect quiet location near the cathedral. Communication from the agency was timely, friendly and informative.

Bathroom feedback - the glass shower curtain doesn't meet the bath and the plastic seal doesn't cover the gap. Lots of shower water leaked onto the bathroom floor.

This isn't a negative, I just wanted to let you know so it can be improved!

Charlene

1 year ago

Everything was spot on except the pillows in all the bedrooms are really bad, each room / space could have done with two more pillows each. The sleeper couch and the smaller bedroom bed were shocking and definitely need replacing. The sleeper couch bed when sleeping on it feels like there is a dip in it and your feet are higher than your head. The small room bed is so uncomfortable and way too small for two people. Other than that the place was fantastic and had everything you needed, spotlessly clean and tastefully decorated.

Ayjan

1 year ago

Absolutely nothing

To be honest it was the worst property we stayed at. The pictures on booking absolutely misleading. Rooms are tiny. Hardly anything in the kitchen. Fridge that freezes everything. State of the walls trough out the flat are disgraceful. The person that my husband spoke on the phone was so rude. Instead of staying 3 nights, we only stayed 2 as the flat is so depressing.

Job

1 year ago

Amazing aesthetics and decor. Really comfortable and convenient.

Dan

1 year ago

Really nice place and was easy to get In and out. Would use again

David

1 year ago

The style (historic) and location.

Lots of stairs. It would be better to have some freestanding fans in the bedrooms to prevent it being stuffy. Opening the windows made it noisy.

Fiorella

1 year ago

This is a really nice apartment, as shown in the pictures, decorated with a stylish nice touch.
The kitchen is fully equipped and everything works fine.
The area is quiet, but it lacks shops nearby (there is only a Tesco 10m away and some Chinese takeaways...).
We enjoyed our time in Liverpool and had a good relax in the house.
The only point of attention, the apartment is on the second floor and you have to climb some steep stairs. I think that this should be mentioned in the listing, for those who have restricted mobility (or just huge luggage...), fortunately it was not a problem for us.

Jérôme

1 year ago

Tres bien placé, grand, pratique pour une famille et propre

Pas de possibilité de laisser les bagages

Leigh-john

1 year ago

Nice large apartment with comfortable beds, perfect for a group of ladies to just relax in. Lovely decor and not too far from the town

The codes did get changed and we wasn’t notified when we come to get in but it was fixed quickly once I spoke to someone m

Galina

1 year ago

Lovely flat. It was ideal for five of us. Great location with walking distance to city center. Kitchen well equipped. Maybe could do with more coffee pods as there was only six, so not enough for the second day.
Communication was great with lots of helpful information.
Thank you Katy, Joe & Team

Olatz

1 year ago

Acogedor y todo completo.
A tres minutos a
ndando a la catedral

Carol

1 year ago

Good location

It was just about passable cleanliness wise, a lot of dust on the stairs, under the beds and furniture. It was obvious that the apartment gets a very quick clean between customers . The table mats for example had stains on them that came out with a quick rub of a cloth. The tops of lockers etc…. Weren’t very clean, again they got a very quick rub. I went over everything with dettol wipes. It’s a pity because with a small apartment it shouldn’t be that much trouble to pull back beds , lockers etc…. Instead of letting dust just build up ! Under the mats were the same, some dirt and dust . I think people do notice under furniture and beds and expect everywhere to be clean not just the parts of the floor that can be seen.
There was a strange smell on the stairs and hallway and overall the stairs and hallway area wasn’t very inviting .

Dean

1 year ago

Flat is in the Georgian quater 15 min walk or 5 min taxi drive into town. Communal area is dark and tired. The ground floor flat was having a huge renovation and there were also builders on the roof behind the flat. We spent most of the day out of the flat in Liverpool so was not so much of an issue. The flat looked like the photos but was a bit worn. The beds were comfy and there was clean bedding. The Tvs were good and the wifi was excellent. We had an issue with the key lock box on leaving but this was remedied after a call to the office. Parking was easy on a street around the corner.

Alan

1 year ago

Location good, perfectly adequate ,permit parking supplied. A nice place to stay for Liverpool sight seeing or in our case watching the golf at Hoylake.
Good communication from the Flat management.

No negatives.

Rob

1 year ago

The property was spacious and clean. the location was good. No stores right nearby but definitely walkable. I don't recall if I read that it was on the 3rd floor with no elevator. My only real knock on this place was that there was no coffee maker or even a French press. There was an espresso machine but the nearby stores did not sell additional pods. And as far as I could figure out, it only made expresso.

Conor

1 year ago

Very clean and presentable and comfortable

Lacey

1 year ago

The apartment was amazing and was great for our time away, had everything we needed and was a lot bigger than we were expecting. It was very clean and the beds were so comfy. They had very good costumer service and answered the phone every time straight away and helped uswith anything we needed

When we arrived it said there was two keys in the lock box and there was only one, we didn’t think anything of it and went to the room to see people already in it, this was Because someone had given them the wrong key (our key). They were as confused as we were so we sorted it between us, and In the end we took their room. Overall they were very helpful and I would definitely stay again.

Lucy

1 year ago

Space for adult family. Much easier than a hotel

Stairs and hallway
A washing up liquid sachet would have been. A perfect addition in the kitchen

Reid

1 year ago

Location is good, only a short walk into the main city centre. Modern rooms with comfortable beds. We stayed as a family of four and had plenty of space. Everything you need for cooking etc. Easy to check in and out.

Katrin

1 year ago

Hübsche Wohnung, sehr angenehm, gute Lage, Straße ein bisschen laut, aber mit geschlossenen Fenstern kein Problem.
Alles vorhanden, was man zum kochen braucht, sogar Milchschäumer und Nespresso Maschine für den Cappuccino am Morgen

Timon

1 year ago

We had a wonderful stay. Everything was well organized, clean and nice. Communication was good as well. This place is really recommendable.
Thank you Katy, Joe and Team.

Melanie

1 year ago

Super easy to follow the instructions. Didn't have to worry what time we arrived (we got in very late) or that we might disturb anybody.

Nothing really to report!

Natalie

1 year ago

It was very cleans and spacious for 3 adults and 3 teenagers,

Roìsaìn

1 year ago

Very spacious, clean, facilities were fantastic

The hallway gets a bit dark in the evening [between living room & kitchen] not a major problem, but maybe a wall light could help

Mark

1 year ago

In a excellent location with free parking for 1 car.
Had all the bits you needed for a weekend apart from a dish washer but had a washing machine. Very good communication with the owner and smart simple check in

There were areas in the property that needed to be touched up with a lick of paint, looked a bit old in some places.

Angela

1 year ago

Lovely clean apartment everything you need for a short stay shower wasn’t great a lot of stairs no lift but it is in the itinerary I miss it so that was my fault about 20 mins into the town

Didn’t get to see the host self check in which went fine a lot of stairs

Teresa

1 year ago

modern and really clean - will definitely rebook for family coming to visit again!

Danielle

1 year ago

Spacious and comfortable with a great location.

Caroline

1 year ago

all great. just some inconsistency with the 2 Apartments. no dish towel to dry up with in 41b. and no back up toilet role in 41 b. other than that perfect. and disposable ear buds in one bedroom but not in other.

nothing.

Liv

1 year ago

An ideal location, within walkable distance to the centre. Key collection instructions were clear and easy. The apartment for ideal for 6 of us, with a comfy sofa bed. Great value for money!

Sarah

1 year ago

Great location, spacious apartment, safe neighbourhood

Would have liked a hairdryer to be provided

Mustafa

1 year ago

The Georgian Quarter location is absolutely amazing, it's walking distance to nearby areas of interest such as the Baltic Market and nearby restaurants and bars. Also, there are good bus links to other central areas. The house was exactly as it is in the photos - and was very clean when we arrived. There's a huge TV in the living room as well as TVs in both bedrooms, the kitchen is well equipped and the living room is very coasy. Will recommend this to anyone - it's a great place to feel at home, experience a beatiful residental-ish area and still be very close (walking distance) to the centre (also, Uber to all other places we needed to go was very cheap). Great value, highly recommended!

Neil

1 year ago

Great place within walking distance of the city centre. Easy to park nearby with a provided permit, will stay again.

Jade

1 year ago

Lovely spacious apartments, close to the centre, nice and clean

Mira

1 year ago

Es war eine sehr schöne und saubere Unterkunft! Wir hatten dort viel Spaß und haben uns sehr wohl gefühlt! Es gibt definitely nichts zu bemängeln:)
Die Lage war einfach super! Und ein großes Dank an Charlie für die schnellen Antworten:)

Zoe

1 year ago

It was very spacious and clean. The host was fab and very quick to respond and helpful. It had a great location and the complimentary bottle of fizz was a lovely touch!

The noise from the lower apartments was quite loud and it disturbed us both mornings .. early!

Elizabeth

1 year ago

good facilities, clean, comfortable, nice location, good quality furniture

more hand towels would have been better also there was no plug in the bath. I reported a faulty light bulb but was requested to send a photo, by which time I wasn’t in the property. having gone out for the day. I had described exactly which one I was referring to so don’t think a photo was necessary.

John

1 year ago

nice 2 bedroom apartment in a lovely area in Liverpool.

basic provisions could have been better, i.e. loo rolls, toiletries and hot beverage selection should have been more of each of these.

Mr

1 year ago

Nice and spacious, big tv. Heating needs addressing it can get a little cold.

Heating wasn't that good.

Hannah

1 year ago

The apartment is very beautiful and was lovely to stay in. The location is great, a short 20min walk into town. We really enjoyed our stay.

Nothing, we enjoyed our stay :)

Louise

1 year ago

nice design, comfy and very spacious. all facilities needed were there . good you could park on side street.

extractor fan in the bathroom ran for 20 minutes after light turned off 😩. middle of the night noise

Evalicha

1 year ago

Good location, easy check-in and check- out etc

The beds could have been comfier, the radiators made some weird sound throughout the night.

Conor

1 year ago

Apartment was spotless and spacious had everything in it needed for a comfortable and enjoyable weekend, highly recommend and will definitely be back again.

There was nothing not to like

Kim

1 year ago

very clean & spacious
lots of communication with host, very clear check in guide.

Paul

1 year ago

Great place

Ingunn

1 year ago

Fine og elegante møbler.
Leiligheten var godt utstyrt.
Stille og rolig beliggenhet.

Ovnen i stuen var defekt, og der var det satt inn en ny løs ovn. Den varmet ikke så godt som den opprinnelige vil jeg tro, men så var det også veldig kalde dager i UK når vi var der.

Chris

1 year ago

Great location and flat and Katy, Joe and team made everything really easy, would definitely recommend for those looking for a nice weekend in Liverpool!

Tony

1 year ago

Really nice appartment. Clear instructions & very quick response time to any questions. Really enjoyed our stay.

Phillip

1 year ago

It was a good apartment

The second bedroom had a bed that was pushed tight to 3 walls and didn't lend itself to 2 60 something adults having to climb over each other to get in/out of bed to use the bathroom.

Alba

1 year ago

Todo muy moderno y limpio. Instrucciones claras y disponibilidad de los dueños para aclarar dudas.

Todo fue correcto. Unicamente añadir que el apartamento se encontraba en una cuarta planta sin ascensor.

Sanne

1 year ago

nice appartment and easy check in

Stephanie

1 year ago

The apartment was amazing, a good size, well appointed and in a quiet area of the city. Beds were comfortable and there was plenty of extra bedding. The staff were very communicative, friendly and helpful. There was plenty of wardrobe, drawer space and it would be perfect for a longer stay. It is about 20 minutes walk from the centre and docks. We didn't use public transport but there seemed to be plenty of buses around. There were small Tesco, Sainsbury and Co-op about 5 minutes walk away. We didn't come by car but there was a parking permit in the apartment that could be used. We would definitely stay in this property or in another belonging to Host So Simple again.

Not a problem for us, but there is no lift so people with mobility issues would struggle if staying on the upper floors. It looked like there was a ground floor flat but I'm not sure about access.

Nat

1 year ago

Fab location in the georgian quarter. Would stay again as the price was reasonable for a city location. Very quick responses from host which made me feel secure in my booking.

Anonymous

1 year ago

Comfortable and in a good location

Beth

1 year ago

Lovely apartment, better than I was expecting, very spacious main bedroom, brilliant location. Was perfect for a weekend in Liverpool

Hessel

1 year ago

Great space, clean and tidy.

Shower didn't work well.

Leanne

1 year ago

The location was excellent, all tourist attractions within walking distance, if you don't mind the exercise. The house was super clean, great theme throughout, comfortable and everything you need for a city break. A great base for explorers, families and those wanting to venture into new places. The rooms were all of great size, more than big enough to accommodate two adults and a baby. Having Netflix was a bonus and a kitchenette allowed for food freedom. Would visit again!

On our arrival there was some building works being completed downstairs, which although was not a problem (didn't start until 9am and finished around 4pm) it would have been nice to have been warned - as if we stayed in, the noise was very loud. Also, unfortunately the shower and hot water supply was less than satisfactory, the shower was of very low pressure and of varying temperature and I was unable to have a bath as, again, the water was not very warm - just enough for our baby to have a little splash. May have been something we did/ didn't do, but maybe something to be looked into.

Haley

1 year ago

The location was fantastic. The apartment was spacious lovely decoration and the beds were really comfy. Would definitely recommend . this for a stay in Liverpool.

there was nothing not to like

Sandra

1 year ago

modern clean light and just what we wanted

decor

Kealan

1 year ago

Charlie was very accommodating, an excellent host, easy check in, and a very clean amd comfortable appartment. Would definitely stay here again next time I'm in Liverpool. 10 put of 10

Freya

1 year ago

This apartment exceeded my expectations. It’s a beautiful space, nicely decorated with beautiful high ceilings. It was spotless and if truly felt like home for my short stay, as it was so clean and they even had a a lovely Christmas tree which made us feel so cosy. Great attention to detail in a lovely area. The host was exceptional, particularly with communication. I can’t wait to stay again.

Joanna

1 year ago

Beautiful apartment with everything that we needed for a comfortable stay.

Andrew

1 year ago

good location, well equipped and very diligent hosts. exactly as advertised and would stay again!

Victoria

1 year ago

very clean, close to town, best thing we were allowed to check in an hour early when very tired after long journey, thank you very much 😘 team picked up phone call immediately about issue with sofa bed .

sofa bed collapsed when sat on , still fine to sleep on, but panicked that deposit may have been withdrawn,,,,, on further inspection,,we could see it had already been fixed ,,, so thankfully already damaged , would have been appreciated if mentioned in the info booklet in the accommodation.

Element

1 year ago

Great communication, great place! good stay thank you

Anonymous

1 year ago

really modern and well presented property. perfect for the weekend

it was all lovely

Kate

2 years ago

Location was brilliant, property had everything we needed, will definitely return

Kelsey

2 years ago

Very modern and welcoming, a good location and easy to access. The owners had left a little card and treat for our birthdays on arrival which was kind and thoughtful. The beds were also very comfortable.

They are only minor things but things that would’ve improved the visit would have been for the coffee machine to be working (although there was instant which was good), there was quite a bit of condensation and damp in our bedrooms from lack of ventilation and it felt like there was a lot of communication pre and during the visit on rules we had to follow. We completely understand that not all groups respect the accommodation but I think it would’ve been better to send a long list of expectations in a one off communication prior to the visit. You don’t usually get so much communication from owners prior to stays.

Nichola

2 years ago

The apartment was beautiful and very well presented. the contact with the property owners was fantastic, no questions went unanswered with quick and response.

Dean

2 years ago

Location is poor, possibly one of the most deprived streets in Liverpool judging by the streets around it.

The property is in need of full refurbishment, paint, flooring, bathroom, kitchen.

Also property is situated on a main road where traffic at all hours of the morning sounds like it’s passing through your bedrooms.

Mary

2 years ago

Spacious well furnished flat with plenty of hot water and was well equipped for visitors. Parking was plentiful and close to the flat. Good location and close to the centre.

Jemma

2 years ago

Beautiful apartment, everything we needed was there. Comfortable and clean, and very attentive hosts. Charlie was very helpful and very prompt answering queries.

Lots of stairs leading to the apartment, this was fine for our group but definitely something to consider.

John

2 years ago

Beautiful apartment. So spacious and central to everything. The apartment had absolutely everything you could need for your stay. Spotlessly clean and just gorgeous 😍 we would highly recommend

Nothing. Everything was perfect

Anonymous

2 years ago

very central

stunning

Cheryl

2 years ago

well-equipped, clean, nicely furnished and clear instructions.

Could do with better window insulation - noise from outside traffic not ideal for light sleepers.

should also indicate clearly which apartments are on the upper floors. climb up and down can be difficult to manage for some.

suggest a different method for returning parking label - quite troublesome to have to go all the way back to apartment to return parking label. maybe some sort of locked box downstairs?

Mrs

2 years ago

we arrived in summer to find the blinds on 10 foot high windows had been left open.
the flat was roasting and only one fan. we requested another fan which didn’t arrive until our last evening! meanwhile we slept with windows open but were woken by seagulls crying!
then woken several times by the tenants of flat above us coming home, slamming doors, and partying until 5am!
this happened on second night too but stopped earlier than previous night after we complained to the hosts.
after we booked we’re asked several times who made up our booking, reminded of no parties etc. I wish they’d taken same precautions with flat above!!
third night we had the fan but were totally exhausted. next time we will go to a hotel!

Steve

2 years ago

clean tidy and great location

Small issue 2 x toilet rolls that were very thin and flimsy. when I asked for more was told only 2 for the stay. we had 5 people so probably not enough. Too few towels as well

Dimitri

2 years ago

We couldn't fault anything about the flat or Katy and Joe as hosts. The flat was exceptionally clean, everything was easy to find and easy to use. Even arriving and getting the key could not have been easier. The flat itself if very stylish and the various artwork around the flat is a wonderful addition. The sofa bed was incredibly simple to put and down too, which is great as these can often be a right pain. Everything from the communication, the location, the bedrooms, the decor was excellent and I would highly recommend this flat for a city break to Liverpool.

Jodie

2 years ago

the apartment is beautifully decorated, cleans and completely functional for our needs.

the old single glaze window, although beautiful, provide no sound proofing what so ever. two poor nights sleep and that’s with ear plugs. this is the only thing that would prevent us from returning to this property.

Miki

2 years ago

The apartment was so tidy and clean, we have got all kitchen equipments there is nothing we can complain.the staff were helpful.

The nose from outside,There is no enough toilet pepper, and in the kitchen need more kitchen towel

Jane

2 years ago

Drop box and instructions were clear. Minor problem with the bath sorted quickly.

We were a family of 5. Its really only OK for 4.....tight if you want to spend any time there. Interesting we had dishwasher tablets but no dishwasher. It was surface clean but not thoroughly clean, e.g. very dusty under beds and a few other places too.

Lisa & Gwion

2 years ago

Nice flat. Great communication with owners. Provided an excellent travel cot for us. Be careful if with kids- not as safe as one would wish with the windows and the hot water in the bath could scald a young child.

Anonymous

2 years ago

looked stunning and had everything we needed. fabulous central location within easy walking distance of the cathedrals and city centre

noise from road, not good for light sleepers although we all slept well. Netflix wouldn’t work as too many people using the account which was frustrating when we wanted to watch movie whilst kids going to sleep

Hannah

2 years ago

Lovely Flat and very well organised check in/out process. Would definitely recommend!

Richard

2 years ago

Exactly what we were looking for, perfect for our needs

Location was only drawback, took about 20 minute walk to get into town with a long walk back if over at Mathew street

Kristie

2 years ago

A lovely property! Stylish and spotlessly clean. Fantastic location, away from the tourist crowds but walking distance to all the main spots. A short walk to some great restaurants.
A little noisy at night, but not bad enough to deter a return visit. Hope to return again soon!

Naomi

2 years ago

Good location, walking distance to town centre. Fairly priced and comfortable stay. Travel cot and high chair were provided on our request. Thank you!

Shamma

2 years ago

Attention to detail. Kitchen fully equipped.

No lift, was on the top floor, four flights of stairs with children and luggage, not ideal.

Aiden

2 years ago

Very comfortable and close to the city centre. I would definitely recommend this flat.

Mike

2 years ago

We liked the attention to detail. Everything you need. Very comfortable & appealing accommodation which is located in a beautiful part of the city.

Nothing.

Marcelo

2 years ago

Todo muy comodo. Grandes anfitriones

Sioggypsy

2 years ago

Location, cleanliness

Sofa bed not the most comfortable

Andrew

2 years ago

I loved that parking was free, a whole book of things to do and now to operate items within the apartment. there was coffee, laundry pods, dishwasher pods and 3 TVs with Netflix. This place was a great stay and would definitely book again.

the windows in the two bedrooms were located next to the road and you would hear cars from 9pm-11pm and 7am until you woke up. if you sleep with earplugs or air pods, this would be a 10/10 spot.

Anabela

2 years ago

da localização e da decoração

apenas uma toalha de mãos e éramos 6.

Aimee

2 years ago

The location and the flat set up was lovely - done to a high standard and with style! It was a lovely base for our weekend in liverpool

We ran out of toilet roll so needed to buy some more, it would have been good to have had some back ups in the apartment!
It would have been nice to have enough coffee pods for the amount of people staying too

Vittorio

2 years ago

Apartment was immaculate, clean and beautifully furnished and is in an incredible location for access to Liverpool. Communication with the hosts was quick and easy and booking and check out were effortless. My only critique is that the bedrooms have single glazed windows and front on to a busy road so a lot of traffic noise comes through.

Charlotte

2 years ago

Lovely spacious apartment with everything you need for a comfortable stay. Beds were company and the big beautiful windows that opened were great.

Nothing - happy with everything!

Simon

2 years ago

good size, cool decor and furnishings. Kitchen had all we needed.

Oh my word, the absolute lack of sound proofing from the bedroom windows to the main road. The first night was one of the worst I’ve had anywhere, ever. Cars every ten secs until about 4:30am. Hardly slept at all. Bought ear plugs the next day.

Anonymous

2 years ago

great location

Glenn

2 years ago

great location, modern

nothing

Steven

2 years ago

A lovely apartment in a great location. Everything was exactly as described and the hosts were easy to communicate with and quick to assist. Would definitely stay here again.

Christine

2 years ago

The rooms were very big and comfortable

The road noise as it is on a very busy road. Also there was no noise insulation between the other apartments. we could hear people talking and moving around in the apartment above.

Anonymous

2 years ago

Really lovely apartment with everything you could need. Location was amazing too, everything was in walking distance and the area is gorgeous. Would really recommend anyone to stay here and we’d definitely come back!

It looked like the single armchairs in the tv room had broken legs so we did not use them - very small thing and an easy fix

Kerry

2 years ago

absolutely gorgeous building, so much room with amazing windows. perfect location. comfortable. View of cathedral from bedroom window. lots of character. free parking. easy check in process

nothing

Götz

2 years ago

Die Vormieter hatten die Unterkunft derart dreckig hinterlassen, dass die Putzkräfte sehr erheblichen Aufwand hatten und wir erst 1,5 Stunden später die Wohnung beziehen konnten. Hierfür können ja aber weder die Anbieter noch die Putzkräfte, die übrigens sehr freundlich waren, etwas.

Louise

2 years ago

The property is at a good location and is very clean. Great for a weekend away with friends. A very accommodating host, would definitely come back!

Marta

2 years ago

El apartamento es muy cómodo y muy bonito. Está muy cerca del centro y muy bien comunicado incluso con el aeropuerto (tiene la parada del bus delante de la puerta)

Todo fue perfecto. Nos quedaba al lado de casa de nuestra hija. Volveremos seguro.

Steve

2 years ago

The apartment was in a great location, it was very clean and the decor was amazing. The hosts were in touch throughout our stay to make sure we had all we needed when we arrived and throughout our stay.

Nothing.

Kelly

2 years ago

It was a lovely gesture when we arrived to find a birthday bottle and card for our shared birthdays. This is basic but clean, functional and spacious apartment which is about a 20 minute walk out of the city but it is in a nice quiet area.

There are no staff on site which made our arrival confusing when having to call to ask how to get in ie having to use a code to access the keys from a key box. We also had an issue with our fridge not working so resolving this was difficult when having to communicate via the booking.com app and via our mobile phones. There were no maintenance staff available so we were left without a working fridge. It would be advisable for guests to be made aware when booking that there no staff on site and instructions sent ahead of arrival as to how to access the apartment.

Edward

2 years ago

Brilliant little find, quiet area with ample street parking around the corner between 6pm-8am.
All as described , very clean with comfy beds and a well presented Airbnb. I will definitely stay again. Thanks Joe and Katy.

Elizabeth

2 years ago

Very good location and handy for the city centre. Flat was comfortable and well equipped.

The hen party staying in the flat below us who partied all night!! Disappointing as the house rules stressed importance of respecting the neighbours and keeping the noise down after 11pm and we specifically chose an apartment a little way out of the city centre as we thought it would be quieter.

Laura

2 years ago

Lovely flat, very nicely decorated. Great for a group of friends who wanted to catch up and have a nice space to hang out in. Comfy beds, quiet location but easy to walk to the centre of town.

Stingy with the coffee pods, and no lock on the bathroom door which we found a bit stressful as a group of friends!
Advert could have been clearer that there were so many stairs to the property.

Stephen

2 years ago

Location was very good for us.

Bedrooms are a bit noisy (traffic).

Alex

2 years ago

Great flat in an ideal location, just a 15 minute walk into the city centre and plenty of shops, bars and cafes closer than that. Flat is a good size (6 of us fit in with no issues) and well furnished. Only slight downside was noise from upstairs - when people walk down the stairs for example it’s quite audible in the flat but this wasn’t really a big issue. Would stay again

Chris

2 years ago

Nothing, apart from leaving early and finding a better place to stay.

A 2 night stay, for 2 adults and 2 chiildren What was OK - location, communications with the hosts (entirely online but effective). The apartment itself was adequate, but tiny.

What was not OK - The apartment we had was on the top floor, after 3 flights of double-stairs we were confronted with a further narrow set of stairs, into a loft apartment. It was small, way too small for 2 adults and children. The door is thin, with a simple lock which looke feeble and did not inspire confidence that our possessions would remain in our possession. We could hear every noise from the apartment below, the apartment in the building to the side, in the hallway. We could hear every passing vehicle through the Velux windows. The heating was electric (Economy 7 style) heaters, which were noisy (clicking all night) and were either too cold or dangerously hot. One of the rooms had the boiler / water system for what I think was the flat below. Every time they used the water (hot water or flushing, not sure), it roared into life for 2 or 3 minutes, until the next time. All night. The beds smelled... used. The duvets were too small for the beds, so 2 people sharing a bed would end up cold, or fighting for the bedding. We did not use the sofa bed, but it was obviously broken (it could only be used as a sofa).

Don't get apartment on the top floor (I think it was apartment D). The apartment is just not suitable for, erm, sleeping in. 2 adults and 2 children completely failed to sleep all night. The next morning we booked a Travelodge for the second night. You should do the same.

James

2 years ago

Great Beds, Good local restaurants

Stormy weather made the windows rattle but it was a proper storm in February.

Alissa

2 years ago

The apartment was really beautiful, loved all the decor and little details everywhere and the sky lights in the bedrooms were lovely with beautiful views. It felt spacious enough for us as a group of five and had all the facilities we needed - coffee machine and pods were a bonus too! The location was also exceptional, close by everything - if not walking distance just a five minute taxi away.

The shower pressure was quite weak but wasn't a huge issue.

Madeleine

2 years ago

Comfortable warm cosy, close to where I wanted to be.....

Rosie

2 years ago

We had a brilliant weekend in Liverpool made all the more special by this great apartment. Clean, modern and very convenient for town.
Can’t recommend this place more, the team were great with communication and helped with any issues straight away. Will definitely be coming back and staying here.

Ana_il

2 years ago

The apartment is lovely. Nicely decorated and with everything you need to have a home away from home.
It's located in a nice area in Liverpool. Quiet, but close to amenities.
It was comfortable and we really enjoyed our stay!

Brid

2 years ago

location

heating

Eleni

2 years ago

The location was great. Everything we wanted was within walking distance. The property had everything we needed. Facilities allowed us to make breakfasts and cook dinner when didn't feel like going out.

The bedrooms faced the street and unfortunately the windows were not insulated properly. This meant that a lot of street noise filled the rooms when we were trying to sleep.

Kimberley

2 years ago

This was my first time booking through Airbnb and I wasn’t disappointed!
The apartment is beautiful with stunning decor. The communication from the hosts leading up to and during our stay was great and the check-in process is simple - just needing to retrieve keys from a dropbox. A parking permit is left inside the apartment on arrival for use on some of the nearby streets (unable to park on the road outside as this is double yellows but parking is a minute’s walk away). There’s shops and pubs close by and the walk into town is around 30 mins. The living room and both bedrooms have great smart TVs, all pre-logged in to streaming services (Netflix, Disney+, NowTV, etc.), and the bedrooms have a lovely view of the Cathedral.
The only thing I can really fault is the cleaning could’ve probably been a bit more thorough. The coffee machine had not been cleaned out and one of the chairs in the living room had what looked like crumbs on it on arrival. I would still stay here again without a doubt, but for the cleaning fee paid at the point of booking, I wouldn’t expect these things to be overlooked. This is not intended to detract from what is an amazing apartment though, just constructive feedback :)
It’s also worth noting that the apartment is up two flights of stairs so bear this in mind if you have certain access requirements.

Cathy

2 years ago

Beautiful old Georgian property divided into 4 apartments.We had Flat D - top floor. 10 minute taxi from the city centre, and 20 minute taxi from the airport. Spacious apartment. Very clean and warm. No outside noise.
Instructions for appliances easy to understand. Kitchen is adequate (no dishwasher). Very comfortable beds.

Apartment on top floor (Flat D), accessible by stairs only. 4 steep flights. Difficult to carry bags. May not be suitable for older or very young travellers.(or large bags).

Olivia

2 years ago

We booked two apartments and they were fabulous! The collection of keys was easy and parking is right nearby. Location is fantastic, other than driving to Chester Zoo one day we were able to walk to everywhere we wanted to go in the city. Facilities were great for what we needed, we didn't really use the kitchen other than to make coffee on the first morning as we ate out. The lounge is comfortable and TV is nice as one evening we did go in there to watch a film.

The only area we could see be improved was the shower. Understand water pressure can be hard to adjust especially in old buildings but the temperature did fluctuate a lot from too hot to too cold whilst using. Again this wasn't a huge issue but just the only area I could see for improvement.

Natasha

2 years ago

The location is very good - only 15 minutes walk away from the restaurants / bars and attractions of Albert Docks. The apartment was very comfy and well equipped although a little smaller than it looked in the photos. There is also a parking space across the road for an electric scooter that you can hire from anywhere in the city (Which my teenagers loved!) - Liverpool is a lot of fun!

Although we were on the forth floor and didn't have any windows open (Jan trip), the noise from the road below does carry up into the bedrooms.

Jamie

2 years ago

Good location and clean apartment, hosts were excellent and proved everything we needed and more.
Would definitely recommend staying here

Danny

2 years ago

Location cleanliness

Climbing stairs

Jennifer

2 years ago

Had everything inside. Close to town would highly recommend

Kerri

2 years ago

Loved the decor and space. The staff were really friendly and on call if we needed anything

Nivedita

2 years ago

location, facilities and space. lovely decor

Darren

3 years ago

Amazing apartments. Really spacious with everything you need. Apartments are well presented and everything is very comfortable. Good location, just a short walk into the centre and lots of shops around. Would definitely stay here again. Beautiful

Nothing. Everything was amazing. We did have an issue with a chair breaking as one of us sat on it but the hosts were easy to contact and really helpful.

Carmel

3 years ago

Great location in the Georgian quarter though the bedrooms are at the front so some traffic noise is to be expected, The flat was very clean and comfortable and we have had a good few days reacquainting ourselves with this lovely city.

Terence

3 years ago

Easy check in. Great location being a short walk into town! Thanks guys

Brian

3 years ago

Lovely apartment. Very clean. Beds really comfy. Easy check in and check out with the lock box. Literally a 5 minute walk to Hope Street so a great location. I'll be back again. Thank you!

Chiara

3 years ago

A little jewel in the Georgian quarter! Recommended!

Vicky

3 years ago

Perfect flat in a lovely part of the city.
The Georgian quarter is a great area to stay, some excellent bars, restaurants & coffee places within 5 mins walk & only 15 min into the main hub of the city centre.
The apartment is really stylish & was more than well equipped for our city break.
Communication with Katy, Joe & team was faultless, we wouldn’t hesitate to return! Thanks :)

Jack

3 years ago

Well located apartment with plenty of space! Highly recommend.

Fran

3 years ago

The flat was so clean, the location is amazing and the beds were so comfy! Communication was great, so difficultly in finding the ironing board was no problem as Katy, Joe and the team were so easy to contact. Absolutely gorgeous view of the cathedral which is amazing! Other flats in the building are also airbnbs so little bit of noise, however could barely hear this in the flat. Thanks will definitely be staying again/recommending!

Brian

3 years ago

Great property. Very clean and stylish. Enjoyed my stay. Highly recommended.

Helen

3 years ago

Wonderful stay. Great weekend in this beautiful city. The apartment was gorgeous, and the team were a pleasure to deal with. Very personal and instant contact. Excellent value for money, in the nicest part of the city. Great beds, and lovely decor.

Sherife

3 years ago

An amazing apartment in the most beautiful part of Liverpool, waking up to the view of our gorgeous cathedral was lovely. The place was very clean, and in the perfect location. Hosts were perfect and the communication was very quick and clear the whole time. Thank you for a fab stay! Hopefully we will be back soon.

Louise

3 years ago

Flat C was spacious 2nd story apartment accessed by relatively steep stairs. Mattress really comfortable so good night's sleep from that perspective though earplugs are useful to counteract relative noise from Catharine Str. Good location with reasonably priced parking secured at Larch House Car Park.

Luke

3 years ago

Such a cool apartment within a beautiful period building.
Spotlessly clean and well furnished (nothing was cheap).
Beautiful to wake up with a view of the Anglican Cathedral from bed.

Catherine

3 years ago

We had to come to Liverpool on business and this apartment in the magnificent Georgian quarter was absolutely perfect and within walking distance of the centre of town. The apartment itself is a great size, spacious and airy, the furnishings are lovely, the kitchen is small, very well equipped and had absolutely everything we needed. The TV with a guest Netflix account was a welcome bonus as was the nepresso coffee machine. Katy and Joe were perfect hosts, their communication was fantastic, they sorted out any queries really quickly and provided comprehensive information on everything we could possible need in the area, we will definitely come back when restrictions ease and we are able to travel for leisure.