David

6 days ago

Location.

The apartment was tired. Cracked WC cistern. Cover off alarm at front door and exposed wires. Curtains not fully fixed at head rail. Floors in hall and lounge/kitchen worn to destruction as was skirting.

Heather

2 weeks ago

Lovely central location, easy to walk to the docks and town. Host was very responsive, great communication. Lovely flat, just what we wanted.

Sue

3 weeks ago

Great location and well equipped apartment. Parking space very useful.

The radiator in the smaller of the 2 doubles wasn’t working. Also couldn’t get the overhead shower to work in the main bathroom. The water was exceptionally hot.
There was a smell of weed in the communal area outside the apartment.

Casmir

1 month ago

It was a great experience. The house was practical, with clean rooms, a kitchen, and other facilities. It was in a great location (all sites were within a mile radius) and had a car park, so we could not ask for more.

Sri

1 month ago

Cosy

None

Graham

1 month ago

Location was fantastic as a base to walk Liverpool for a few days; great pub close by as well as a tesco express for any last minute items; parking was a bonus and dealing with Charlie was professional and very easy. Would love to stay again if/when back in Liverpool.

Apartment block is a little dark so we needed to keep the lights on much of the time

Melissa

2 months ago

Sadly the only thing was the location

Vastly overpriced

Worse place we’ve stayed via booking.com - and we’ve used the service a lot

Flat was ok but not top quality - should have stayed in a 5 star hotel for the money

Carpets and flooring tatty. Damaged toilet cistern probably full of germs. Stains on cushion on master bed and stains on curtains. So generally the glat felt unkempt and grubby

A lot of time wasted getting keys, parking and getting permit - and then the same in reverse on exit.

Homeless person gained access to the building and spent the night in the lobby - he was noisy so disturbed us and another resident we met

Fridge didn’t appear to work properly - condensation inside and our wine didn’t chill

Bed too soft

Carpets didn’t fit properly so looked scruffy

Constant messages from the agent were annoying and patronising.

Building entrance was a mess - boxes for collection and litter

Sofa sagging and not comfortable

Only realised after booking there was a hidden charge of £25 to cover possible breakage or leave a big deposit was a final insult. It appeared a fee generating exercise given money needed investing in the flat

would not recommend

Rosemary

3 months ago

All good but could have been my fault about accessing the flat. I am not used to flats and was pleased I saw other tenants who explained how to use the fob and how to find the car park.

Just finding the car park and using the fob

Jill

3 months ago

I would have given zero stars if it allowed. The only good thing was the location and having car parking space.
The apartment was absolutely filthy.
The odour from the fridge was awful and the crumbs and spider in it proved it hadnt been cleaned in a while.
Everywhere was thick with dust. There was hair on the bathroom floor. The floors hadnt been cleaned or hoovered and the sofa was covered in crumbs and stains.
The smell in the building itself and then into the apartment was vile. Inside was no different.
Communication up to arrival had been short but good. Once i made the complaint 15 minutes after checking in, i heard nothing from them.
Airbnb responded immediately and tried to arrange the Host to get the property cleaned. They did not respond to them either and we were left in these terrible conditions.
My advice, avoid like the plague but certainly look for somewhere in the vicinity as location was fantastic.

Matt

4 months ago

Good:
Location, size of apartment is ok
Bad:
Host communication was very poor, outstanding issues never sorted and took a day or so for any reply, even then the issues were never addressed.
Carpets were grubby and worn, not fitted properly.

Mike And Nikkela

4 months ago

Lovely, clean accommodation. Great hosts :-)

Hazel

5 months ago

Location was perfect along with being able to park safely.

En-suite shower drain blocked &
Toilet cistern was cracked. Carpet to main bedroom was a trip hazard, gripper/door strip missing. Oven grill pan very dirty.

Ricardo

5 months ago

Perfect location for a quick city visit.

Elaine

6 months ago

We stayed in the apartment because we were visiting Liverpool to see Taylor Swift, we found booking our own place more fun then booking a hotel. The apartment was a short walk from the docks and the Baltic Triangle. The apartment itself was great, very clean and looked just like the pictures, there was plenty of hot water and both bedrooms were comfortable, I would definitely book the apartment again, if am coming to Liverpool, we had a fantastic time.

Dorota

7 months ago

Bardzo dobre położenie, łatwo o miejsce do parkowania, ładny balkon z widokiem na zieleń, fajny wystrój i wyposażenie, szczerze polecam

Martin

7 months ago

Super Lage, bequeme Betten, sehr gute Austattung! Wir kommen gerne wieder. Im Vergleich zu den Hotelzimmern ein super Preis-Leistungsverhältnis.

Die Couch ist etwas fleckig.

Lauren

9 months ago

Very nice comfortable flat in a great location. Would recommend

Alex

9 months ago

Good apartment in great location. Excellent communication throughout. Only downside was it’s a bit annoying having to go somewhere else to pick up keys and there was no linen for the sofa bed. Other than that, all good.

Kevin

10 months ago

From the moment we stepped into the Airbnb, we knew we had made the right choice. The host's attention to detail was evident in every corner of the beautifully furnished and impeccably clean home. The living space was cozy and inviting, with plenty of room for us to relax and unwind after a day of exploring.
The bedroom was a peaceful retreat with a comfortable bed and luxurious linens that ensured a good night's sleep. The kitchen was well-equipped with all the essentials, and we appreciated the thoughtful welcome basket filled with local treats and snacks.
The location of the Airbnb was unbeatable – it was in a charming neighborhood close to fantastic restaurants, shops, and attractions. We were able to walk to many points of interest, and the host provided a list of recommended spots that did not disappoint.
Communication with the host was seamless from booking to checkout. They went above and beyond to accommodate our needs and shared great tips to enhance our stay.

Gordon

10 months ago

A great stay for 2 nights. Apartment exactly as expected and great location for exploring locally. Key pick up was straightforward but perhaps consider leaving the parking permit at this location for collection too. If using the underground car park take the lift from there to the first floor as opposed to going outside to try and get back in as this is far easier. Those looking for fault will always find it as per some of the reviews I’ve seen which could put people off completely unnecessarily. All in all this was a great value for money excellent stay and I would recommend it to anyone.

Linda

10 months ago

Lovely apartment, spotlessly clean, very comfortable beds and pillows. Close walking distance to docks, shops and Cavern quarter with the added benifit of secure underground parking included with the property

Nothing it was all good

Sandra

11 months ago

Geräumig und ausreichend Platz. Waschmaschine, Geschirrspüler praktisch.
Betten bequem. Genügend Handtücher.
Lage war super. Ein kleiner Supermarkt gleich ums Eck.
Kontakt zu Host & Stay-Staff bei diversen „Issues“ war sehr freundlich und bemüht. Sehr rasche Antworten.

Leider war das Appartment nicht geputzt als wir ankamen.
Aber es wurde sofort am nächsten Tag jemand geschickt, dann war es besser.
Teppiche und Couch sind schon etwas in die Jahre gekommen und müssten ausgetauscht oder intensiv gereinigt werden.
Fotos sind geduldig ;0)

Geraldine

1 year ago

Central location
Car park
Clear directions to collect keys and find apartment
Warm and cozy

The curtains in living room need re booking
The lamps are very dusty
The dining plates are in need of replacement

Helena

1 year ago

Great location , great apartment overall. Small but well equipped and mostly clean . Comfortable beds and plenty towels etc . Another reviewer mentioned large stains on sofa - stains are still there. Another reviewer mentioned inaccurate location on instructions , the instructions haven’t been amended to correct this (ie the flat is not next door to the waxing studio, it’s across the road). Thought it strange that we were refused a late check out (even though nobody else was checking in until 4 days later). Whilst mentioned in the instructions , the key pick up and drop off arrangements are rare and not very customer friendly. A lock box would be preferable. Finally the absence of a hairdryer is unusual - such an inexpensive amenity that really should feature in every air bnb.

Andrea

1 year ago

We loved our stay in the Baltic apartment.
The location was perfect, a few minutes walk to the Albert Dock and Liverpool One shopping centre. Parking at this property is a great selling point for us as this can be costly in the city.
The apartment is in a quiet location, away from bars and busy roads. It is very spacious, the memory foam beds with cotton sheets are incredibly comfortable. Our 13 year old son slept on the pull-out sofa bed, this was also very comfortable with a memory foam mattress.
Added extras of toiletries, dishwasher/washing tablets, towels, was a lovely touch.
The hosts were very accommodating and responsive on the lead up to our booking. We actually cancelled another booking with someone else as the owners were not responsive.
The small negatives were that the apartment had a very strong paint odour. Whilst this shows that the apartment is being maintained well, it was slightly irritating. We would have preferred a key box to collect keys.
We will stay again 😀

Nadia

1 year ago

We enjoyed our stay - everything was as described. The only reason I have given 4 stars rather than 5 is that other Airbnb’s I have stayed in have given just those extra little touches but having said that, Katy and Joe’s place is great.

Sarah

1 year ago

The apartment is in a really good location. Instructions for getting the key were really thorough but not correct as they state that the door is next to the waxing studio and it’s actually opposite. There were two fobs on the key and neither seemed to work and no clear instructions of where to swipe it so we couldn’t get in. I tried to call the number provided for host and no answer. Luckily at the same time a resident entered and let us through the main two doors and the spare key in the apartment with just one fob worked so we just used that one set of keys. The apartment had a really strong gloss paint smell so could have done with some diffusers or airing. There were also flaky bits of paint on the rug in the lounge. The apartment was very nice.The other thing to mention is that you have to pay a £250 security deposit which was taken 9 days before my stay and 7 days later I am still waiting for it back (I have been advised that it can take up to 14).

Dean

1 year ago

Great apartment. Really comfortable and peaceful. Very close to the docks and also the town centre. Shops nearby and easy to get a food delivery too.
I’d recommend this place.

Ian

1 year ago

Great location, extremely clean, high quality furniture.
Check out involves dropping off keys which can be a frustration with luggage, but that is all I would change.

Mel

1 year ago

NOTHING

The flat was very tired, musty smell, damp on the walls, not cleaned very well.

Jamie

1 year ago

Apartment is in a great location to Liverpool City centre and Albert Docks.
Double bedroom apartment with plenty of space for 2/3 people.
Comes with secure underground parking, which is very useful when staying in any city.
Would definitely look at staying here again.

John

1 year ago

Loved the location, so close to the docks/liverpool one etc. Easy key collection due to detailed instructions prior to arrival. On the whole it was fine for what we needed, comfy beds, well equipped kitchen and we loved the breakfast bar area.

Could be lovely but looking tired, grubby marks on the walls and more thorough cleaning needed, we had an extra clean round when we got there. There's a strong musty smell in the kitchen which needs looking into, possibly a leak somewhere.

Muhammad

1 year ago

Great communication and overall great stay! Thanks! :)

Andreas

1 year ago

Great accommodation in a central location. The pictures give a very good impression. The communication with the team was super fast and helpful. Would definitely come again ...

Simon

1 year ago

Brilliant location,safe parking

Jarvis

1 year ago

Great appt - will definitely stay again.

Hessa

1 year ago

The place was Cosy and lovely girl our family.. I love the balcony and it would be great if there was simple chair and able to enjoy coffee and tea with the amazing weather..
The kitchen was nice and arranged but it will be nice to have bottle if water.

Natalie

1 year ago

The location was great with access to all on the doorstep

No tv - remote was a different make to tv and did not work what’s so ever and areal was rubbish so couldn’t watch anything even if we wanted to. (was not resolved and we stayed 4 days… luckily we was out most of the time)

Loud neighbours above, shouting and slamming doors.

Place was very dusty but well decorated and very comfortable.
Although the issues we had I would stay again!

Julie

1 year ago

Apartment was clean and comfortable

It had a horrible smell! The 2 televisions did not work
Nor did internet!
The outside of building had no light so difficult to find and parking instructions hopeless!
Where we we told to collect key out of hours was dangerous and completely not practical being in the party streets of Liverpool where roads were shut off!!!

Judit

1 year ago

Amazing flat, exactly like on photos, good communication with host Charlie, close to town, highly recommend it!

Carlos

1 year ago

Super comfy apartment, walking distance from Albert dock and main shopping area.

Haziq

1 year ago

Great place to stay at an excellent location. The docks, Liverpool ONE, restaurants, Bold St are all within walking distance. The apartment actually looks “tired” compared to the photos, which we didn’t mind. Was just expecting something else from the flashy photos. Great value for what it is and the price we paid for.
The washing machine was faulty though, it couldn’t drain properly and had to hard reboot it to get the clothes out. Left the apartment with a bag full of damp and smelly laundry.

Alan

1 year ago

The property is first class , i did have to pick the keys up from a shop only about 4 min walk , gave them a code provided , got keys straight away ,
went to the flat , fob access to get in (blue one) instructions were spot on parking was great and easy to get in and out.
I would strongly recommend this as 5 star accommodation

Tracey

1 year ago

Location was brilliant

Anita

1 year ago

location

the parking was very difficult. a large 4x4 would find it impossible to park.
the duvet cover although laundered had stains. low voltage lights proved impossible to see in the bathroom especially. smell fusty in the kitchen.

Anita

1 year ago

location

the parking was very difficult. a large 4x4 would find it impossible to park.
the duvet cover although laundered had stains. low voltage lights proved impossible to see in the bathroom especially. smell fusty in the kitchen.

Niels

1 year ago

Nice apartment a little away from the most busiest areas - which makes it a nice stay. East to walk into town, to the docks, etc. There is a nice pub near by and a small grocery store.
Make sure you read key pick up instructions. They are 5 mins walk away from apartment.
Generally apartment is good quality and functional.

Roma

1 year ago

Great location and the property was clean with good facilities. Communications were prompt and informative.

John

1 year ago

Great location, spacious and perfect for what I needed. Bed was comfy, place looked modern and homely.

Ideally have the keys onsite, in a lockbox rather than picking up at another location.
Also, maybe a small food parcel on arrival with a few small items, would be a nice addition.

Dwayne

1 year ago

Beautiful apartment in a fantastic location for exploring the charms Liverpool has to offer. Private and secure parking was great, access/egress was again very good even with a SUV. Would definitely recommend and also stay at again.

Yves

1 year ago

l’emplacement

pas d’eau chaude le soir

James

1 year ago

Lovely apartment handily located for walking to city centre and waterfront locations - we had a great time and a comfortable stay.

Kerry

1 year ago

All I would say is read the instructions in the PDF first. I arrived late and hadn’t realised you had to pick keys up from a different area (my fault I hadn’t read the instructions) Road works and an ambulance blocking the road made it impossible to locate the flat. The light above the number of the apartment wasn’t working so had to ask local residents if I was in the right place. Eventually located flat.
Accommodation was beautifully quiet, but decor was tired. Stains on the sofa and walls weren’t very appealing and there was a smell of wet dog. Bed was exceptionally comfortable and kitchen was well equipped. Flat was nice, just in need of some TLC. Was really helpful to have secure parking too. Excellent location for where I was working.

Peter

1 year ago

Great location for restaurants and attractions and yet peaceful.

Simon

1 year ago

The flat was clean and tidy in a good location

Sue

1 year ago

Nice compact apartment, close to centre of town.
Well equipped.
Very nice fixtures and fittings (except curtains)

Would have been easier to collect car park pass with keys. Instead, had to park car outside, enter flat to get pass, go back to car, drive to car park, then back to apartment.
No views from flat.

Seana

1 year ago

The property was perfect, new and clean

It was inconvenient that the key had to be picked up and returned to a different location, especially with the 10am checkout.

Seana

1 year ago

The property was perfect, new and clean

It was inconvenient that the key had to be picked up and returned to a different location, especially with the 10am checkout.

Ruth

1 year ago

Fantastic location!! Walking distance to the docks and city centre. So pleased we chose it for our weekend in Liverpool with a baby. So easy to get around! Great having the lift. Ramp and parking space were tight but great to have secure parking. Flat was fine for what we needed. Would definitely return!

Cate

1 year ago

The apartment is located within easy walking distance to the Albert Dock and Liverpool city centre. Also to the 3 Graces. It is really nicely decorated with a fully fitted kitchen. Large fridge/freezer, microwave, dishwasher, washing machine was super handy! Great breakfast bar with seating for 6. Very comfy seating area in a living room area which folds out into handy sofa bed. Two very comfortable double bedrooms, one en suite. Having 2 bathrooms was super handy too! The whole apartment has everything you could need. Having towels and bedding was excellent and 3 huge fluffy blankets, one in each room which my children loved. Heater in every room meant it heated up quickly. Welcome pack of washing up liquid, dishwasher and washing machine tablets, scourer and tea towel much appreciated. Free parking excellent.

Could add some balcony furniture for the summer.

Julie

1 year ago

Ideal location, easy to walk into city centre. Very clean. Perfect for 2 couples as there were 2 bathrooms. Kitchen facilities were good and shower was impressive. Free parking made it good value for money.

Check out at 10am acceptable but for the Key to be at shop(key drop off and collection point ) for 10am was challenging if you are not an early riser. 250 pound deposit taken and then I have to wait 7 days for a refund seems excessive.

Jessica

1 year ago

We had a wonderful time in Liverpool and were really pleased with this beautiful Apartment! It had everything we needed and the location was perfect to stroll into Town or over to the Albert Dock. We found the Apartment Information in a little booklet that was emailed over and everything was so easy! Thank You!

Tariq

1 year ago

Fantastic flat in a great location, all exactly as described on the listing, very clean and welcoming. Will definitely consider staying again on our next visit to Liverpool.

Dean

1 year ago

location, layout, styling

the routine to set up hot water-the owners rectified the problem

Jose

1 year ago

The unit is well maintained and very clean. Has Hyperoptic internet, smart tv, and a parking space to boot! Also, they kindly provided us with a travel cot for our 1 y.o. child.
Location wise, it is close to John Lewis / Liverpool One. Albert Dock is about a 10-minute walk. There is also a convenience store near the property if you need to buy something.
We enjoyed our stay here! Will definitely recommend it!

Mallory

1 year ago

Great apartment! Very tidy and well decorated. Close to so many things which made it easy to walk. And as ever, Katy and Joe and their team are so quick to respond. Always love staying in their properties.

Fenella

1 year ago

Really nice, great location really near the docks and an easy walk to town. They were really responsive and nice. The apartment was nice and cosy! You have to go and collect the keys from a place up the road but otherwise it was easy and well-explained!

Sharon

2 years ago

Location was perfect

Easier way to get keys for property. Check out time should be 11am

David

2 years ago

The location of the apartment, everything we needed was there, very pleased with the key collection and the fact we had a parking permit supplied.

N/a

Sam

2 years ago

Great location, really nicely presented, clean, tidy with great facilities

The sofa bed wasn’t the most comfortable and for a booking of 6 people we were disappointed to only find 5 mugs and 5 glasses

Danni

2 years ago

Really fabulous stylish flat in a brilliant location and excellent communication with the hosts

Geir

2 years ago

Very helpful staff, easy to pick up keys, close to City centre, Albert Dock, Cains and the local food store. Perfect apartment for 2 couple.

Nothing i didnt like......

Jason

2 years ago

Loved our stay here. The flat was big enough for four and the location was fantastic - a 5/10 minute walk to the centre of the city or dock area. The parking was very useful, note it is quite awkward to get to the space if you have a larger car (narrow turns on the ramps) but it can be done. The flat was well equipped and everything was clean and in good condition. Was surprisingly quiet at night as well.

James

2 years ago

Great location lovely apartment definitely worth a visit

Mohsen

2 years ago

Fantastic apartment in a great location. Very clean and comfortable.
Would recommend.

Sean

2 years ago

The location was fab being so close to Albert docks and the bus station and town.

Hot water doesn’t appear to be on a timer. Hit boost button but still had to endure cold showers.
Left side of master bedroom bed has a spring protruding.
Shower tray in en-suite fills up - doesn’t drain properly. Shower bracket head loose at wall.
Walls grubby and tired in bedroom. she repainted. smell of damp in apartment.
Smell in communal area. light outside front door of building not working.
Balcony door in lounge doesn’t open.
Toiletries provided were tiny and insufficient.
Tv signal/aerial was unreliable - interference and signal was intermittent. noisy neighbours in apartments on ground floor opposite balcony.

Lorraine

2 years ago

The place is central for all amenities.

Anonymous

2 years ago

The property is in a great location right in between the city centre and the Baltic triangle, plenty of options for a night out.
The apartment is clean and tidy.
As the building is facing another apartment block it’s quite lively of a weekend, even In this specific building people were having parties yet the requirements for this apartment said no noise after 10.
This wasn’t a major big deal to us regardless.
It is decorated lovely, the beds are super comfy, even the sofa bed.
Would recommend.

my only fault is that there IS a parking permit available at the apartment but I was not made aware of this

Julie

2 years ago

location and size of rooms

we could only use the loo in the main bathroom as
the loo in the en-suite leaked which meant 5 of us
had to queue for the loo but we managed and it
didn’t detract from the enjoyment of the stay

Richard

2 years ago

Great location by the waterfront complex.
Safe and secure parking. Clean and comfortable flat. We felt well looked after by Katy, Joe and their team.

Alun

2 years ago

Wonderful stay . Well presented apartment in spotless condition. Just open the door unpack and relax

Mohammed

2 years ago

The apartment is located very close to Alert docks. You can reach all the important tourist places by foot. There is a Tesco near the apartment to do your basic groceries.
The apartment is very well presented, has all the basic ammeneties.

Keith

2 years ago

Ideal location for city centre & Albert Docks. Apartment situated in a quiet residential street with secure underground parking an added bonus.
Communication with the team was excellent when required.
Thanks for an enjoyable stay.

Jackie

2 years ago

short walk to the centre lovely and comfortable . really liked the decor

would have liked better quality pillows

Alexandra

2 years ago

Great apartment in brilliant location.

Arnel

2 years ago

Great location, within walking distance from all the top spots at the docks. The flat is good for a family or group of 4 (having two bathrooms is a must!). The check-in process is a bit inconvenient but we made it work. But the host team was communicative and provided detailed instructions on everything needed with regards to the place and neighborhood.

Zain

2 years ago

Had no warm water throughout my stay, it was torture imagine paying over £200 for a stay and CANT have a hot shower. The least you could do is provide warm water. Worst customer service ever. Then they hold £250 and they keep threatening the guest if any damages we will charge you. worst experience ever!!!

Anonymous

2 years ago

everything you needed on one place, no need to take bulky things like hairdryer, iron etc. Beds very comfortable

N/A

Carol

2 years ago

Great location, quiet and close to restaurants and shopping. Spacious with everything needed for a comfortable stay

Few nigly bits that need looking into in both bathrooms.

Mike

2 years ago

great location. good apartment. we really enjoyed our stay here...

Elena

2 years ago

El alojamiento es perfecto para cinco. Igual que las fotos. Limpio, muy buena ubicación, céntrico pero a la vez en una zona muy tranquila donde no hay nada de ruido por la noche. Camas muy cómodas y el sofá cama del salón también.
El único inconveniente es que hay que recoger las llaves y volverlas a dejar en un local que está un poco lejos.

Jack

2 years ago

Great location, all easy to get and fairly quiet spot just off the city centre. Flat was nice, clean and modern

Brad

2 years ago

Ignore all photos of this place! It’s certainly not worth the booking! It’s dirty & furnished with trashy cheap units that are falling apart & needs totally gutting! Curtains are held up by 3 hooks, Paintwork is filthy & the place stinks of mould! Only thing going for it is the secure parking space! Avoid at all costs! Complained to hosts and all they did was to say they would send a cleaner in! We actually checked out & went to nearby hotel!

Sophie

2 years ago

This apartment was the perfect place to stay in Liverpool and within walking distance to Albert Dock & the shopping centre as well as public transport being very easily accessible. There was a tesco around the corner too which came in handy. Communication was seamless, and the guidebook they supply was very informative and a nice touch. Would happily stay again!

Alex

2 years ago

Great location for central Liverpool with parking which is a bonus. The host gave very detailed and user friendly instructions which was great.

Jacob

2 years ago

Water pump broke could only have 1 shower a day been nearly 2 weeks still waiting for my £250 deposit back also promised 50% refund because of the water problem still haven’t received my £386.50

Anish

2 years ago

It’s a scam ! These people are cheats. Don’t turst these guys. I have lost 75% of my money paid for not even using the apartment even for 1 hour. This has been my worst ever experience with Airbnb host. Disgusting people. IF there was anything less than a star I would have taken it.
The host contacted me 1 day before my departure from India and conveyed they have some technical issue due to which they cant host me at the above property. They offered me an alternate property which and confirmed it was one the first floor. With little time left for my departure I had to accept their alterative. I have come to know later that the their offering me an alteranate apartment although through Airbnb messaging platform is not as per Airbnb policy. The host should have known it purposely did that so a layman guest like me would not know its violating Airbnb platform.
I arrived at Liverpool around 6pm and collected the keys. To my shock the apartment is located on the third or fourth floor. The building is completely deserted and you wont find anybody inside. Its really scary to be in that place with a family. It’s a much smaller apartment then the photos shared with me. Having done a knee surgery its impossible for me to climb up and down floor during my 5 days stay. I was in the middle of the streets with my family having no clue where I would stay. I called the host and informed them but they simply said we cant help. I returned the key in less than 1 hour and also informed Airbnb about it. Luckily I found another apartment and moved there.
The host has conveniently deducted almost 75% of my paid money under the pretext that the apartment is located on the first floor and the keys were returned back after 2 days. And they claim have a key locating system…. Simply making fool out of people. Cheats and liars. They want to make money by cheating simple. The alternative apartment they offered me is intentionally as otherwise nobody would go there to stay. They have only 1 review for that one which I suspect is from their own team member, Charlie.
Just don’t trust anyting from these guys if you are going on a vacation if you don’t want to be in the middle of nowhere when you land up in Liverpool.
I am going to do my bit to convey to all friends and family not to consider any listing from these crooks.

Gerrit

2 years ago

top ligging!

slaapbank ipv 3e bed

Kath

2 years ago

Unfortunately the apartment did not meet our needs, we do need a fully accessible shower cubicle and found the one here was very small and with the concertina door opening at one side and the sink at the other it was very hard to get into. I am only slight and found it awkward and very claustrophobic, my daughter who is larger struggled to get in and only used it once, refusing after that. We would have used the shower over the bath but there wasn't a bath mat to use to prevent us slipping.
The positives of the apartment are that the beds were very comfortable and the building itself was very quiet of an evening. I thought the position of the apartment was excellent, very convenient for Albert Dock and Liverpool 1.
Communication between myself and the vendor was good, it would be good to have a Liverpool Street map left for those of us who are not tech savie.

Amanda

2 years ago

Great location and the apartment is very clean and modern. I would definitely recommend this to anyone, we will definitely stay there again. The communication with the hosts was also great and they are very helpful 🙂

Anonymous

2 years ago

Great location and the apartment was very clean.
The beds were really comfortable and the property was tastefully decorated.

There was a delay checking in of about an hour due to the cleaner being delayed, and the keys weren’t ready to collect.

Alison

2 years ago

Lovely location
very good for going shopping/sightseeing 5minutes into town and the Albert docks /echo arena
Apartment very clean and comfortable
Definitely use again

Karoline

2 years ago

Rent og pent. Super beliggenhet. God kommunikasjon. Anbefales!

Sean

2 years ago

Great location close to the Docks and easy walk to Liverpool Central.

Catherine

2 years ago

Great location as a base to explore Liverpool city centre. Great to get a parking space too. Communication was clear throughout and couldn’t fault our stay.

Sarah

2 years ago

Central, clean, perfect for a weekend in a great city

Naphta

2 years ago

Perfect place, perfect location and an apartment where the hosts have carefully considered the needs of the guests and the ease of which guests want to engage in these services. The apartment is very presentable and is maintained to a standard that most if not all guests would be happy to accept.

Laura

2 years ago

Had a lovely stay at this flat, everything was as described and the whole process from booking to check out was smooth. thanks very much for everything!

Ele

2 years ago

Excellent location for easy walk into Liverpool City centre. Very Clean, fantastic communication from the hosts. We'd definitely return here.

Jacquie

2 years ago

This was a fabulous location. Apartment was modern, clean and well serviced. Easy for all the shopping, food and attractions. Great place to base yourselves in for accessing all that Liverpool has to offer. Would definitely come back

Dion

2 years ago

Perfect apartment, great location! Thanks guys!

Hussam

2 years ago

Good experience

Rachael

2 years ago

Great apartment, very clean and beautiful. Wonderful location. Great communication and a lovely weekend x

Joanne

2 years ago

Amazing place to stay would definitely recommend.
The location is perfect for the city centre and within walking distance of everything.
Communication from the hosts was excellent and clear instructions for arrival and check out were provided along with local information and recommendations on places to eat and drink which was a nice touch.
The Apartment was in immaculate condition and definitely felt like home from home. We had a great stay and wouldn’t hesitate to stay here again. Thank you!

Nick

2 years ago

Great location, close to the river and city centre. Free, secure parking in the basement. Comfortable beds and plenty of room for the 3 of us.
No views to speak of unfortunately except the apartment block across the road.

Chloe

2 years ago

We really enjoyed our stay!
The apartment was lovely, just as described and like the pictures 😀
Can’t wait to visit again!
Thanks so much!

N

2 years ago

Thank you.

凌豪

2 years ago

Overall, it is a very cost-effective accommodation experience, with a good balance between price and quality. There is parking, but parking in the garage is a bit difficult. Check-in needs to go to a nearby store to collect the keys by yourself, which is a little troublesome. But the decoration of the room is very warm! The location of the house is also very close to the tourist attractions of Liverpool! Highly recommend everyone to stay here!

Jade

2 years ago

Fantastic service, great spacious apartment. Really great communication. Would highly recommend!
Ps- just be mindful that it’s has a water tank, so don’t have a bath before you go out as there won’t be enough hot water for showers for everyone else. Whoops!! I got in touch & was talked through how to speed it up, like I say, great communication. Just wish I had know beforehand.

Ffion

2 years ago

A mixed experience. On one hand the flat was clean, well decorated, in a good location and had secure parking. However, we did have some issues. The hot water situation is not ideal - you have to flick a switch on the boiler and wait for the water to warm up before you can use it. This had not been communicated to us so we were left to work it out for ourselves. I got stuck in the bathroom because the lock on the door was broken. The radiator in the main bedroom broke during our stay and was not able to be fixed or replaced before we left (less than ideal during a cold January). We communicated our issues to the team and asked for a partial refund. They apologised but denied our partial refund, instead offering a 10% discount on a future stay. I explained that we do not visit Liverpool regularly so are unlikely to redeem this offer and asked them to reconsider. This was also denied. A very disappointing outcome and not the customer service that I look for. Unlikely to stay at any of their properties in the future.

John

2 years ago

lovely apartment with view over marina, close to main attractions

Lucy

2 years ago

Great flat. Clean and exactly as advertised. Comfy beds. Soft towels. Fantastic location

Peggy

2 years ago

Great location. The house was as advertised, great space. We appreciated the quick response from Charlie for any issue-question we had. Thank you.

Gemma

2 years ago

Perfect location, modern, clean apartment- ideal for anybody looking to explore Liverpool!

Motunrayo

2 years ago

Cosy well equipped apartment with excellent customer care! A bit smaller than we expected but we loved our stay

Michelle

2 years ago

Very clean and spacious 5 minutes away from the city centre

Dani

3 years ago

Exactly as shown in the pictures. Perfect location, about a 5 minute walk from the Albert Dock. Very handy having a parking space. Would definitely stay here again.

Rob

3 years ago

Great location, within easy walking distance to the Albert Dock, Liverpool One and Duke Street Market. Tesco extra within 100 yards was really handy. Perfect for our family of 4 and great to have 2 bedrooms and some living space, Netflix was a nice touch. I would highly recommend.

Neil

3 years ago

A nice flat very close to everything .really clean and well kept.

Alarnia

3 years ago

Enjoyed our stay here. Comfy beds and home from home feel. 10/15minutes walk into the centre and 10minute walk to the Albert Docks! Had a couple of issues but they were sorted straight away and communication was great. Would recommend!

Gary

3 years ago

Nice apartment, great location, well worth a staying here.

Deborah

3 years ago

Lovely apartment, amazing hosts that were great with communication as and when needed. Property was exactly as pictured. Would recommend if staying with Liverpool. Stayed in a different property before and this met expectations, great team.

Valerie

3 years ago

Great place to stay! Had a fab 4 nights in this apartment with my sister. The rooms are a great size and the apartment itself was spotless (with the exception of some stains on the corner suite but that unfortunately is kind of expected when renting a place). We always clean when we arrive at an Airbnb but the toilets, shower and bath were all immaculate as was the kitchen, even the crumb tray for the toaster (never had a clean one till this visit!). Beds were comfy and sheets were spotless! Charlie was our contact and helped us all the way through from booking the apartment till dropping the keys back at the pick up point.
The apartment is in a fab location, when you come out the main entrance head one way for the waterfront or the other way for Liverpool One Shopping Centre!
We would highly recommend these Hosts based on our experience and if we are ever in Liverpool again will not hesitate to book with them again.
Thanks for a great stay!

Marvin

3 years ago

The pictures give a true representation of the apartment

Jodie

3 years ago

Great location with the centre of Liverpool about a 15 minute walk to shops, restaurants and train station. The flat was on the 1st floor and secure parking was great, although a bit tight to get down to the space but once in it was fine.
The flat was nice, but there are major cosmetic touch ups that are needed. Flooring doesn’t meet the carpets to the bedrooms, marks on the walls, thermostat hanging off the wall and not many sets of cutlery or glasses. There were no Nespresso pods and the towel are very small and the bathrooms did smell like it had not been aired for a while due to no windows in the bathroom and en-suite.
We did have a problem with the balcony doors as there were no keys to open these and it was a very hot week in September of 30o when we stayed. A maintenance operative came and opened the balcony doors but didn’t leave a key so when closing the mechanism locks the doors again so we couldn’t open them again.
A part from that has a great few days exploring Liverpool and the flat was just a base.
Kate, Charlie and the team were very responsive with messaging before the trip and during the trip.

Samantha

3 years ago

We have had a nice comfortable stay. The apartment was easy to find and key collection was simple. The apartment is a short 10 minute walk to the shopping area and Albert Docks which we found useful.
The accommodation itself is well furnished and the beds were comfortable. We did notice that there were a few little aspects that could be improved, for example some of the flooring didn't quite meet in the door ways and the en suite shower is quite loose on the wall. The living room thermostat is also falling out of the wall. All in all we slept well, although we did find the gaps in the curtains let quite a lot of light in. Any issues we had were dealt with promptly, but it was slightly disappointing to run out of hot water on our last evening. We would reccomend this apartment for a short stay.

Nia

3 years ago

Good location for shopping and the docks.

Tony

3 years ago

Great loaction, nice appartment and everything worked. The hosts are very responsive and address queries promptly.

Luke

3 years ago

Great stay. The team were really helpful. Apartment and location is perfect.

Niamh

3 years ago

It was such an easy process and homely flat! We all loved our stay and would book again with it being in the perfect location and stylish home.

Wayne

3 years ago

Good location for central Liverpool and comfortable beds. A very good alternative to hotel accommodation for a small family. Furnishing could do with some renewal.

Stefanie

3 years ago

The apartment was lovely, great location and the parking space was a bonus. Would definitely go back.

Gill

3 years ago

Fabulous apartment, convenient location, very clean, nothing too much trouble for the team.

Anne-Laure

3 years ago

L'appartement est vraiment super, très bien situé (dans le centre, près des Docks) et super déco. Il y a tout ce qu'il faut sur place pour passer un bon séjour avec les moyens du bord (café, thé, serviettes de bain, gel douche...). Très bonne communication et professionnalisme de la part des loueurs, une valeur sûre pour une première escapade à Liverpool!

Henna

3 years ago

Positives include great location, apartment looks the part, comfortable bedding and lift for access
However, we found that the space was somewhat more style over substance as we struggled to open the balcony doors, to work the thermostat and the hot water ran out every day despite the override switch being turned on.
Communication was generally swift throughout the trip which was much appreciated, however a manual with clear instructions and pointers about the apartment would be much appreciated.
I would recommend this apartment if the above was available and for four guests for a comfortable stay!

Tom

3 years ago

Brilliant hosts!

Heather

3 years ago

Lovely apartment in an excellent location near town, the Albert dock and the Baltic market. Beautiful rooms and amenities would highly recommend.

Clare

3 years ago

Flat is in a great location perfect for 4 people.

Rebecca

3 years ago

Lovely, stylish space with good amenities and free secure parking which was a massive bonus. Comfortable beds, good showers. Great location, easy walk to Liverpool One, Albert Dock, Cavern quarter etc.
Would definitely book again.

Will

3 years ago

Nice apartment decorated well. Had great wifi and a modern smart TV for lockdown media consumption over the weekend! would recommend this apartment and this host!

Kevin

3 years ago

Good apartment, great location and great hosts

Phoebe

3 years ago

A stylish and super comfortable apartment with great facilities, lovely and clean plus a super central location. Thank you for making a work trip a little more fun!

Gemma

3 years ago

The flat was clean, although could do with some general maintenance. We had a few issues throughout which impacted our stay, but the communication to fix these was quick and informative.

Tasham

3 years ago

Good

Peter

3 years ago

Close to town

Faryaal

4 years ago

Whole apartment had a bad smell, fridge smelt disgusting. Stains over the sofa and bedding, wouldn’t recommend staying. Only good thing about it was location and communication with the staff/agency

Pat

4 years ago

This place was really nice. Very clean and well styled. Great location and very nice hosts. Would definitely stay again!

Limtar

4 years ago

It was a really lovely place to stay in. Will be back soon

Aimee

4 years ago

Apartment is great in a fab location. Tesco express around the corner and a 5 minute stroll into Liverpool one. My only critique would be that the rental agency need to look after the maintenance of the apartment more. Not major things just curtains not hung up properly, Curtain hooks hanging off the wall, television in living room not working and the remote in the bedroom doesn't work either (I understand this usually wouldn't be an issue but during lockdown a lot of television was watched!)

Charlotte

4 years ago

The most beautiful apartment all the rooms where perfect

Jill

4 years ago

Really lovely flat in the perfect location for the Albert Dock, museums, Liverpool One, restaurants and shops. Once the car was parked below the building we didn’t need to move it again as everywhere was easy walking distance. Spotlessly clean, comfy beds, well equipped and very stylish. Handy Tesco on the corner for everything you might need.

Eve

4 years ago

Really enjoyed my stay. Great location and loved the interior. Would 100% recommend to anyone who is looking for somewhere nice to stay for a weekend!

Rachel

4 years ago

Quick reply speed, even during out of hours. Clean apartment at a great location. Thanks!

Mayuri

4 years ago

Great property, location was fab and communication was super efficient.

Beth

4 years ago

This flat was in a fabulous location, easy walking to all the city sights. And the team were great at communicating with us about picking up keys etc. However it wasn’t the cleanest flat, under normal circumstances this would have been manageable however given current circumstances this is a bit concerning. I would happily stay at another property hosted by this team again.

Sarah

4 years ago

Perfect apartment for our first visit to Liverpool. So close to everything we needed, really good central location.

Giedre

4 years ago

The Place was nice, however door handles and doors falling out Should be fixed prior arrivals. Also Flors were all sticky as i have a Baby who is crawling not very ideal.

Daniel

4 years ago

You can't beat this for a stylish property right on the doorstep of Albert Dock and the City Centre.
Communication with the hosts was quick and friendly. The information supplied before the trip allowed us to check in easily, plus the guidebook ensured we got the most out of our visit.
The property was spotlessly clean and furnished to an excellent standard.
Despite being close to the centre, at night there was no outside noise that we heard.
We can absolutely recommend this property as being perfect for a couple or a family group. Definitely would stay here again.

Sophie

4 years ago

Really lovely flat, great location! Lovely staff

Steffan

4 years ago

Modern tidy flat in a great location near the docks

Emily

4 years ago

Fabulous, would stay again!

Jane

4 years ago

A lovely flat, not quite luxurious, but close. All Ikea stuff
Not spotlessly clean, with dust on some surfaces
Spot on location though
Lift was great
Be prepared for noise at night due to centre location
Would recommend for occupancy of 4 but no more.
No instructions for anything and hot water ran out quickly

Andrew

4 years ago

Lovely comfortable and spacious apartment, only a few minutes walk away from the Royal Albert dock.
The hosts were excellent in their communication and I would thoroughly recommend.
Best parts about the place...beds nice and comfortable.
Bath and shower work well compared with some places, having proper water pressure ( remember to turn on the 1 hour hot water switch before running a bath )
Express Tesco just down the road is handy.

Leyla

4 years ago

We really liked the apartment. Great location, interior, very nice communication. I definitely recommend this apartment.

Colea

4 years ago

tahnk you

Yogi

4 years ago

So close to Albert Dock and city centre. Definitely recommend this apartment. Very clean and modern.

Aymeric

4 years ago

All good thanks