Host & Stay | Tystie Cottage
Entire cottage in Norfolk, United Kingdom
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Bedrooms
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Amenities
- Hair dryer
- Hot water
- Hangers
- Bed linen
- Baby safety gates
- Heating
- Smoke alarm
- TV
- Wifi
- Kitchen
- Free parking on premises
- Pets allowed
4.5 · 28 Reviews
3 months ago
I stayed at this property in August and, unfortunately, discovered bedbugs during my visit. After 1 night, we started noticing itchy bites and found clear signs of bedbugs in the bedding (videos and pictures of bedbugs and bites as proof). This was extremely distressing and significantly affected my experience, as we were up at 4am and left the property swiftly after (a whole day/night early). Positives: Lovely location. Issues: Bedbugs: The most significant problem was the discovery of bedbugs. This is a serious issue that needs immediate attention. I reported it to the host, but was met with utter disdain and an inability to show empathy for our experience. We haven’t even received an apology! Cleanliness: I expected a higher standard of cleanliness, especially for the price. Response from host unsatisfactory: A despicable offer of 1 night refund (the night we didn’t actually stay there as we came home early!)
Location
Norfolk, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- Pets allowed
- No parties or events
- No smoking
- Lock up
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed
- Must climb stairs