Nicole P.

2 months ago

This is a great holiday home away from home. Decor is slick and modern. Bedrooms are calm and comfortable. Plenty of toilets and bathrooms. The kitchen has all you need to make any meal you want. It was nice to have a washer handy, along with the microwave and dishwasher. The back garden is a nice outdoor sanctuary to spend a mild night talking about your day at the seaside. The hosts were very helpful and communicative. The check in/out process was seamless. If I come to this area again, I would definitely want to book here. Thank you for such a wonderful stay!

Kirsty

2 months ago

Great place lovely out door bit too ☺️

Alan

3 months ago

It had a really bad smell to it, the fridge stunk of fish

Bob

3 months ago

It was ok but expensive.

Sem

3 months ago

The location was lovely. The house was clean, and well looked after. Absolutely 0 complaints and would definitely recommend it.

Pickard

3 months ago

We loved our stay in the Townhouse ,Ashcroft Mews, Seaham.
This house is just fabulous inside, modern , clean ,very comfortable ,cosy and well equipped . The two double beds are super comfy and the kitchen perfectly equipped for creating meals to eat in the lovely dining space inside or outside in courtyard area with good patio furniture and attractive plants surrounded by a border fence for privacy.The bathrooms are new and tastefuly fitted . Please don't let it's location , just set back from a road and bordering a cemetery ,prevent you from booking. On first arrival it's front exterior seems a ittle unattractive but it's a great place to stay !

Please don't let it's location , just set back from a road and bordering a cemetery ,prevent you from booking. On first arrival it's front exterior seems a little unattractive but it's a great place to stay !
Its a shame that the front area of rough grass can't be made more attractive and garden like but that may not be possibe in a mews type adjoining property.
Minor decorating in a better matching colour needs to completely cover a past watermark in the lounge area to make the property perfect.

Melanie

4 months ago

Was not happy about having to pay extra Fees on top of Air BNB costs. It should be included. I only stayed 2 nights and had to pay £25 insurance fee on a third party site. Even though I paid in full for my stay they withheld the checkin code until I paid the £25. The shower also turned itself on in the middle of the night which woke my child at 2am, not ideal.

Ryan

4 months ago

Great place, very clean, tidy and would highly recommend 👍🏻

Michelle

5 months ago

It was clean and a nice lounge but sadly property seems to have been neglected as maintenance issues not dealt with and garden overgrown at front.
Nice back courtyard.
Clean bathrooms .
Felt basic but functional

Cooker broken and not able to be used throughout our stay despite being broken obviously before we arrived all knobs broken off.

Badly stained ceilings in lounge with old brown water stains from old leak.

Garden in front of property very deep grass and weeds and overflowing wheelie bin and rubbish

No bathroom bin in one bathroom

No safety catch on upstairs bedroom window which could open wide like a front door and we had young child staying

Downstairs loo fan whirring and broken

Property managed by 3rd party and system in place whereby you have to pay damage deposit to their choice of insurance which is non refundable and then the damage is already there when you arrive !!!

Location close to Seaham however in a not v pleasant area . When we pulled up outside after driving 4 hours disappointment was the feeling.
Bedroom directly overlooks a cemetery and it’s so close you can read the headstone names clearly 🥴

Anna

6 months ago

Das Haus war super schön und für Hunde einfach super. Grade die Umgebung zum Wandern und spazieren ist einfach Klasse.
Die Kommunikation war Klasse schnell und unkompliziert. Wir kommen jederzeit wieder gern zurück.

Maggie

6 months ago

Very nice house. Comfortable. Easy access to the station. We came for an event in Sunderland and it was very easy to get around. All in all it was just the job for what we required.

Jesse

7 months ago

Disappointed but acceptable. Reached out to host company before booking to explicitly ask if all previous review concerns about the oven & shower in this unit had been corrected, they gave a resounding "yes, in full". This was incorrect. The main shower head leaks from the top and absolutely needs replacing, and the oven knob for temperature control is a complete bust. I had to macguyver/make an educated guess trying to use it for the few meals we had staying in - wanted to cook more, but didn't feel safe not knowing what was actually hot enough.
Glaring issues aside, unit was easy to find, easy to check-in & out of with a key lock box and proactive messages/reminders from the host. Private little back patio was nice. These townhouses backs onto a pretty cemetery, even nicer. Clean and tidy upon arrival, Clare did a wonderful job. Interesting trying to use such small bathroom sinks. Proximity to The Lookout & beaches, Morrisons, are your biggest plus sides. Need sign for where to park.

David

7 months ago

The property was very well equipped so we settled in immediately. Very clean and comfortable. We felt very much at home. Very quiet location but within easy reach of shops and restaurants. Just perfect for our visit to the area

Nothing

Richard

8 months ago

The property was as described and was perfect for our stay, very comfortable and clean and tidy.

Joy

8 months ago

Loved this little house, it had everything we needed, modern, ckean and it was easy to find and well situated. Would reccomend.

Susan

9 months ago

Well equipped house, nice toiletries, great size TV. Nicely furnished, well heated and nicely decorated.

The pillows were way too hard. The front of the house is in a bit of a state, loose paving and no security light, a bit unkempt. The shower leaks and has done for a while which is worrying when there is a damage deposit which has been paid. I wasn't happy about paying a damage waiver at all really. Never had to pay this with previous booking.com bookings.

Paul

9 months ago

Great accommodation, very clean, dog friendly, great facilities, comfortable. Posted back some laundry we accidentally left at the property. Partially refunded us for a complaint.

Oven did not work. Contacted Host and Stay on arrival and was told someone would be in contact the following day to fix the oven but was not contacted about our complaint until after the holiday. This meant we could only use a microwave while there. After the holiday, Host and Stay offered us a 15% refund to make up for the inconvenience (which we really appreciated).

Peter

9 months ago

Very clean inside, pretty much home from home.

Outside could do with a tidy up, litter and leaves etc, but also the paving slabs need resetting as loose.

Louise

1 year ago

Comfortable, basic but as per photos, has everything you need. Convenient spot tho graveyard very close at back.

Carole

1 year ago

Modern house with parking.
The large tv, WiFi. The quiet neighbours at the back of the property 😊

There was nothing we loved our stay

Vivienne

1 year ago

Very modern, clean and comfortable, well equipped kitchen

A book or folder from owners with informayion would be good, there were signs of some damage and i feel guests need to be assured they will not be held responsible. A hairdryer and footstool would be good

Casey

1 year ago

nice place to stay nice and quiet and private

Karen

1 year ago

The house was very clean, fantastic shower, had everything we needed.
Loved the view from the back garden😉

The front garden/driveway... the grass was quite long, lots of weeds, bins overflowing.. bottom step broken... nearly fell.

Laura

1 year ago

We were staying here for work & had everything that we needed for this & incredibly comfortable.

Kirsty

1 year ago

Good modern property, very clean and comfortable stay. Will stay again.

Robert

1 year ago

Very pleasant house. Very comfortable.

Chris

1 year ago

Perfect

Wendy

1 year ago

The house was great. Two bathrooms and an outdoor eating area were highlights for us. Had to drive to the beach in Seaham as a bit too far to walk, so location could have been better for us as we were on holiday.

Chris

1 year ago

Stay was ok, very quiet area.

Jiayi

1 year ago

The facilities were clean and tidy

It charged deposit before checking in, options of a non-refundable £25 or a refundable £250 to be returned 7 days after checking out. We didn't want to pay a large amount before our stay, so we chose to pay extra £25. After we paid, they continued to send me messages to urge me pay for the deposit, making me feel this as a scam since I paid already. After a long time, they finally sent me the detail information of the property. Overall, this communication was terrible.