Host & Stay | Herbert Road
Entire home in Kent, United Kingdom
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Managed by
Dale S.
Bedrooms
Bedroom 1
1 king bed
Bedroom 2
2 single beds
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Essentials
- Hangers
- Wifi
- Dedicated workspace
- Kitchen
- Free on-street parking
- Pets allowed
4.61 · 23 Reviews
2 months ago
Overall good value for money, some items in the house need some TLC, door handles, back door, master bedroom blind, bunk bed is very shaky. Nothing major but should be fixed. Throughout the week we noticed pet hair in rugs etc and hoover was very smelly. Kitchen was well equipped and living space was very good. Beds and linens were clean. Overall we found the property good value for money
9 months ago
Lovely clean house with everything you will need - we had a great stay and would return. Fantastic communication- arrived to be told the boiler had an issue (an engineer arrived within the hour and fixed the problem) not a negative point, but to highlight the responsiveness and also prompt way the issue was resolved. We had 2 cars and only had one night out of 6 we could not both get parked down the same road. Highly recommend.
9 months ago
I booked Herbert Road for a Christmas trip from Xmas eve til the day after Boxing Day. I didn’t appreciate that after I booked and paid on air bnb that I was redirected to a company called Host & Stay who asked for a £250 deposit or to pay £25 to waiver the damage deposit. I paid and thought that would be the end of the problems. I was wrong. We arrived and house itself is clean and adequately equipped however the downstairs smells strongly of sewage. Although this wasn’t a huge issue it was quite horrible. The next morning (Xmas day) we realised there was no hot water or heating, the boiler was broken and was flashing an error code. I contacted Host and Stay immediately and they said they would try to get someone out. Well to cut a long story short they didn’t get it fixed, the landlord even sent them instructions to send us to try to fix the boiler ourselves. Long story short, they didn’t fix it and we had no hot water or heating for our trip. Now they won’t even refund us!!!!
Location
Kent, England, United Kingdom
House Rules
- Check-in: 15:00 – 22:00
- Checkout before 10:00
- Self check-in with lockbox
- 5 guests maximum
- Pets allowed
- No parties or events
- No smoking
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed