Alex

1 month ago

Good location and next to a spar for convenience. clean, tidy and comfortable.

Jessica

4 months ago

Perfect for a few nights away with the kids. Walking distance from local restaurants, 10 minute walk to the beach. Just what we needed. Hosts very responsive. Thanks

Kevin

4 months ago

We had a lovely weekend at Windsor Cottage. The accommodation is comfortable and is in walking distance to the beach and promenade. It was also very handily placed next to a very well stocked Spar shop. As a family we love visiting Saltburn and Windsor Cottage provided the ideal base.

Kelly

5 months ago

Our stay was ok due to proximity to the sea front however there were some issues. Upon entering the house there was a noticeable smell of damp or drains and there were damp patches on several walls, including the master bedroom wall. The living room was very uncomfortable with cheap sofas, one of which was broken and covered in pet hair. Considering we paid a £25 fee for cleaning it was a bit surprising. Finally, the road noise was excessive and seems to be treated like a race track by locals every night. There were also lots of drunk, noisy people walking to the Spa next door every night then hanging around on the street shouting and being annoying until very late. We had our six month old baby with us and found the noise to be the biggest issue and one we struggled with nightly. For what you pay it was ok, but it’s definitely not luxury as described. Saltburn is fabulous but we wouldn’t stay at this airbnb or any of host & stay’s properties again.

Tracy

6 months ago

The cottage is clean, equipped with all you need, a great location for easy access to Saltburn centre and the beach. Parking is very close by.

Bryan

1 year ago

Lovely place to stay and convenient for the town centre and beach Road noise was constant as it is situated on the main road Traffic using the next door Spar supermarket made a lot of noise

Esther

1 year ago

This place was fine for what we needed for our Saltburn stay. It was very clean and in a good position near a handy supermarket. Near to amenities but it is on the main road into Saltburn which can be busy. We found that at nighttime though the area was quiet even though the bedrooms are roadside. Host and Stay have changed since I last used them and there is now this deposit to pay / and or fee against the insurance - they do clearly state this, but the experience of booking with them felt different to my first time, more impersonal and transactional. When I called with a query about the deposit I spoke to someone in a call centre, I think, though they were helpful. It just felt like a more bureaucratic process & not like my first experience of engaging with this company which was more light touch at the point of booking but then when I needed anything felt really personal and local and was super helpful. However overall Host and Stay are reliable and I would book with them again.

Graham

1 year ago

Great stay in a great location and great town.

Scout

1 year ago

We had a great stay at 38 Windsor Rd. All amenities including spectacular beach within walking distance. Plenty of room for the dog in the kitchen and great walks nearby. Beds very comfortable. A good time was had by all.

Justin

1 year ago

we arrived at 4.30pm to find no heating, which caused us to be late for diner we lost our table which meant they wouldn't allow dogs in the area where there was a table and their heating had failed in that room too. so £100 on petrol no room to stay in . then your man dealing with our complaint dragged it out to 1pm on Saturday to tell us nobody was available to mend the boiler by then we had missed most of things we wanted to do had passed. now they want to drag it out by filling out forms when all I want is a total refund and compensation for all that was spent getting there and loss arrangements. £295 plus £100 petrol and something to cover a meal for 8 regards J Burton

Laura

2 years ago

Really lovely place to stay would definitely recommend. Only downside next to a busy road so was noisy in the morning

Fiona

2 years ago

We made the booking because the profile clearly stated that in one room the bed could be made into two singles. I messaged ahead and requested this as we were travelling with two kids. On arrival the bed had been made as a double. I immediately contacted the help number as this is a company not an individual only to be told we would have to wait until the next day for someone to bring bedding. We were only staying 2 nights. We had to separate the beds ourselves and one child had a quilt and sheet while the other had a mattress protector and a thin bed throw. The next day someone arrived with more double bedding so I had to phone again to finally get bedding late afternoon. When we separated the beds the floor was filthy with dust and the hoover didn't work properly. We were left 1 toilet roll for 4 of us for a weekend. Overall the property was not very clean, dingy and had limited equipment, It is right on a busy main road which I don't think is clear from profile. It was really disappointing. The issue with the beds ruined the first night and caused a lot of stress. We have had a limited response from the company which has taken 2 weeks to get. I have never had to complain about a property on Air BnB before.

Kathryn

2 years ago

Comfortable cottage. Easy check in and good communication. Lovely seaside town

Mary

2 years ago

A beautiful little house , gorgeous decor throughout … extremely comfortable beds and welcoming atmosphere. lovely kitchen … half an hour from Whitby perfect for exploring the area. On a main road but it wasn’t too noisy as well glazed. Highly recommend.

Lucy

2 years ago

Lovely house in convenient position. Very clean. Lots of cups and kitchen stuff. Boiler broke during our stay and the agents were quick to respond. Maybe due an upgrade as I notice other reviewers say the same thing. Would recommend to others.

Tracey

2 years ago

The house is very tidy and clean.

Rebecca

2 years ago

Perfect location for the beach, nice and clean little cottage, close to all amenities

Anthony

2 years ago

The house is very nice although we had some issues with the heating, we found the constant road noise to be intrusive and spoiled the experience

Richard

2 years ago

Lovely location and good facilities for a stay in Saltburn. Right next to shops and ten minutes walk. Flat furnished well and most of the things you’d need. Decor is of a good standard and hosts responded quickly to my issue via a dedicated phone line, even at a weekend. Downsides: boiler had been off a while when we arrived and thus the house was freezing - perhaps if had been checked closer to check out, would’ve known this. Had to refill pressure myself and get hot water bottles which cost a reasonable amount . Also, could have done with some drinks coasters.

Kate

2 years ago

Great little cottage. Perfect for the beach. We had a lovely time as a family of four.

Helen

3 years ago

Super clean and cosy cottage, nicely decorated and beds were very comfy! very handy for the beach and restaurants, and saltburn is beautiful!

Sally

3 years ago

Lovely little house, nice decor and close to the sea!

Michael

3 years ago

Great location, parking is plentiful and the house is presented to a lovely standard. If I was being fussy, I’d have liked a coffee machine but that’s if I’m bein fussy

Nicola

3 years ago

A home from home experience

Anita

3 years ago

Good location and easy walk into town centre.

Laura

3 years ago

Lovely house, great location and really clean and modern. We stayed with a toddler and as others have pointed out the staircase is incredibly steep so something to bear in mind. It’s also on a very busy road but the door locks behind you on a latch so is safe. Kitchen is well equipped and bed was really comfy. Only criticism if forced is that the sofas are definitely not what you’d describe as comfy!

Sandra

3 years ago

Very comfortable cottage, clean and cosy

Jonathan

3 years ago

A brilliant holiday home is a great location. Windsor cottage is well appointed and tastefully decorated; a very relaxing place to stay.

Anne

3 years ago

great position and very clean . stairs are steeper than expected unsure about shower ,not used as no bath mat and looked too risky . Blinds let day light and street light in ...great communication

Nikki

3 years ago

Nice, modern decor. Great location next to a big Spar shop and opposite a chippy. 10 mins walk to beach. Road is busy but quietens down at night. Milk in fridge was appreciated. Would go back for another stay. Steep stairs to the first floor so maybe not good for young children/ old people.

Emma

3 years ago

Great location super convenient spa shop next door, excellent fish and chip shop over the road and short walk to shops, cafe and beach - dog friendly cottage, decor and fittings fresh and stylish. Really enjoyed our break after restrictions eased

Adam

4 years ago

Fantastic cottage at a great price

Sarah

4 years ago

We had a lovely stay here for one night. Fantastic location.

Lucy

4 years ago

This is in a great location, 10 minutes walk to the beach, shop rite next door to the property, a chippy across the road which as good. You are 10 minutes away from everything really. Great space, rooms were lovely and spacious. Was stylish and had hotel touches. Loved it!

Michael

5 years ago

Amazingly easy check-in, great clean space, modern decor, clean and decent price too! The beach 10 minutes from the house is fantastic- and there are some decent shops in the town. The host was very quick to respond.

Sarah

5 years ago

Lovely little cottage! Very cosy, so nice to head back to and relax after a day out walking at the beach. Very helpful and fast response to any queries! ☀️