Thornhill

5 months ago

Kitchen facilities were a god send. Entire place was VERY clean. Could tell the carpets were cleaned before arrival. Instructions and guidebook were very helpful.

Storage for clothing wasnt to my taste

Marina

6 months ago

Great location, spacious, exactly as described in the listing.
This would of been brilliant had the few niggles been sorted.

Kitchen was not cleaned- food and mess on work tops. Also food and drink marks on coffee table.
Boiler was switched off at the mains so no hot water if we hadn't of noticed.
Shower didn't work with no pressure at all so couldn't be used.
Bathroom light didn't work only one on mirror.
Tv had no channels whatsoever on any device so was unable to watch anything.

Michael

6 months ago

I have so much to say that there are not enough characters to do so here. The unit, while roomy and well located is not worth the hassle. I would not stay here again. Confusion reined here. Too many lock boxes at front door and was unsure which one had the correct keys. Directions to which unit in the building not clear. Old large stains on carpet in uni. If i was using the “£250.00 Damage Deposit" option I would have documented all the issues so I would not be blamed and charged. Shower was pretty much useless as hot water pressure was extremely low and inadvertently made worse by rain shower head. When I arrived in the unit there was no wifi as described. It was only later that day I realized it was unplugged. I could not get the TV to work despite following the instructions closely and trying more than once. There was massive confusion over check out time. I was told 12 noon, then 10am then 4pm. Messaging from two different people was not consistent or coordinated.

Stuart

6 months ago

Let’s start with the upside:
This property is in a great location. Very close to the middle of Whitby and yet nice and quiet. Very spacious with a really comfortable sofa and a good sized kitchen.
Now the downside:
Very poor instructions on how to get into the property, not clear or considerate especially when arriving after a very long (and delayed) journey.
An online guide was provided and was absolutely useless. Either it is out of date or just lazy explanations.
Connecting to the Wi-Fi was unnecessarily complicated and something we had to figure out ourselves by switching everything on and restarting the router.
The TV instructions were suitably wrong and unhelpful too.
The heating instructions were the worst, we spent at least half an hour discovering that the radiators and thermostat were switched off, which meant the temperature control (as instructed) would’ve been useless.
Sadly our stay was tainted by much of this and hence the low rating.

Scott

7 months ago

Nice self contained apartment in a great location, right in the centre of Whitby. A great base whether you are staying a few nights or a few weeks

Aurora

7 months ago

good location, easy check in, clean and comfortable

Elisabeth

8 months ago

We had to wait an hour to get into our property. Then had to pay a further £20 for insurance before we could get the key code
Even though we had paid £25 previously. Host wasn’t responding to messages and Airbnb kept saying they would come back to us and didn’t.
There were stains on the carpet.
And I know this can’t be helped but the seagulls just cried all through the night and we needed the windows open because it was so hot

Nicholas

8 months ago

Enjoyed my stay in Time Out.
it was clean and comfortable.
Parked my car in West Cliff car park and used Ringo to pay for my 4 lots of 24hrs.
Easy to walk to harbour and town. Loads of coffee shops, restaurants and pubs to choose from. I would book Time Out again.

Holly

8 months ago

Overall great location, apartment had what was needed to sleep and make meals in. Could do with better cleaning-we ended up cleaning ourselves. Advised with a washing machine-there was no washing machine-we packed lightly due to this being advertised and ended up having to wash clothes in the sink. Other than that great location, and will definitely be coming back to Whitby

Susan

1 year ago

Was in a great location comfortable bed and quirky decor
Was clean apart from hob in kitchen

Main door and door to apartment looks run down from outside a coat of paint would help , hob was dirty ,shower pressure very low , very disappointing that stains on living room carpet that were mentioned in a previous review were still there , a light rub by your cleaner would remove these .

Sarah

1 year ago

Location

Poorly maintained , old and worn out furnishings , dirty kitchen and dirty carpets, smell of damp

Andrew

1 year ago

Very clean, spacious

Very hard to find🤷‍♀️, if the house number was put on the website it would be so much easier, we had to phone up to find it out. Smoke alarm battery was dying so bleeped all the time, was told by staff I could take it out🙄, very high ceilings, and being only 5ft was a no no, even with a 6ft step ladder( which there wasn’t one)🤷‍♀️.

Paul

1 year ago

Good location

Could not get the heating working

Cheryl

1 year ago

Great location, great parking if you’re lucky to get a spot. Parking passes provided.

Stairs inside up to apartment were dirty and smelly. Carpet in front room was stained and dusty. Sofa wasn’t comfortable. Kitchen could do with a deep clean, inside cupboards had crumbs in. The kettle was full of limescale.

Sandra

1 year ago

Great apartment with a perfect location to walk to the beach and the town.

Allan

1 year ago

Clean good location

Fridge small if was staying longer not enough hangers for clothes

Peter

1 year ago

This property was located in the upper part of Whitby, very quiet area , gentle hill walking back but not too much. Close to nice little cafes/coffee shops, a lovely bakery and 3 great pubs very close.

Jennifer

1 year ago

Comfortable apartment well resourced. Good central location. .

Fridge small and difficult to access. Disappointing there was no information on parking discs.

Ruth

1 year ago

Once we arrived at the flat, there were no problems using the coded key-box to get in. The flat is roomy and has some quirky décor touches. We enjoyed our 5 night stay and would mention the following pros and cons:

Good points: Lots of space. Decent utensils in the kitchen - knives, pans, etc. Good TV. Close to the town centre and beach / harbour. Good bay window that you can sit in for meals or relaxing in a comfy chair.

Bad Points: No washing machine (but there is an iron!). For us, that would have been more useful than the provided dishwasher. We found the mattress was rather thin and not too comfortable and the small metal dining table and chairs were also a bit rickety.
The instructions for dealing with recycling were confusing and could do with being clarified on how to find the correct bins. The front door and flat main door don’t fully open due to obstructions, making it tricky to get luggage in and out of them.

Steve

1 year ago

great location

blinds in bedroom did not keep morning light out room very bright at 7am

Samantha

1 year ago

location was good, size of property was good

quite difficult to find , difficult to determine which lock Box was for our property, front door to building didn’t lock , no hot water from the shower for the entire 4 days we were there , constantly hounded by host and stay to complete the damage waiver even though I had already paid the £25 waiver 3 weeks in advance instead of the damage deposit which they state you get back in full when actually £10 is deducted for administration which is not stated before booking then was hounded again about checkout , there was confusion on what time to check out as inside the property it said 12pm and on the multiple messages I received they kept stating it was 10am. also asked them about parking for disabled and they had no information had to find out for myself luckily with my disabled badge I could park on street and there was a space outside the property

Sean

2 years ago

Please read the fine pint carefully. The price payed for on Airbnb is not the final price. If you read the very bottom of the “other rules “ section you will be asked by a 3rd party company working on behalf of the owner to charge a £250 pound deposit or a £25 waiver before the booking is accepted. Note also they will not ask for this immediately it will be requested a few days before your due to land. Also there is no parking provided in a disk only location. During high season this will be a big issue.

The apartment does what it says on the tin a great location in the heart of Whitby but not my best Airbnb experience.

Pamela

2 years ago

The location of this property is brilliant - a short walk from all the sights of Whitby, including the whale bones. The abbey is visible from the end of the row of houses. I was really impressed with the cleanliness and the facilities. This property would be perfect with the addition of a bistro table in the bay window (lose the red chair) so there is somewhere to eat comfortably, and some hooks for coats and towels. Overall, would definitely recommend this place and would stay again.

There was no parking available outside the property, so we had to temporarily block a driveway in order to drop off our stuff. There are 5+ lock boxes outside the property, all with similar names so check the labelling and try multiple lock boxes when entering the code! It turned out to the be the bottom rightmost lock box. The shower plumbing may need looking at as we ran out of hot water more than once. The addition of a washing machine would be ideal, but appreciate there isn't much space for one.

Anthea

2 years ago

Good location and pint of milk in fridge on arrival 👍

James

2 years ago

Great location, just out of the busy madness. Apartment had everything we needed and was clean.

Gabrielle

2 years ago

Great location, easy to communicate with.

Tony

2 years ago

Well worth a stay nice spacious apartment. Good location.Definitely consider visiting again in the near future.
Enjoy Tony and Jan x

Jennifer W.

2 years ago

I booked this apartment for a mini break with my boyfriend. Nice, clean and lots of room.
Located nearby the town and the beach so lots of options for places to eat and have a drink.

Helen

2 years ago

A really well appointed flat. Spotlessly clean and lovely large rooms. Well located between the center of town and the beautiful outlook from the whale bones. Check in and information was very clear and accessible, we would definitely stay here again. West Cliff parking is the most convenient for this flat.

Karen

2 years ago

We felt very comfortable in the pretty "Time Out" flat. The communication was great and the flat is very well equipped. Thank you very much for everything. We enjoyed our time very much and will gladly come back again!

Aimee

2 years ago

Great location, spacious apartment within walking distance to the seafront and town. Carpark located on the next street which was convenient. Kitchen was well equipped with everything we needed. It was shame the apartment was not clean when we arrived as this hampered our enjoyment of the space. We were offered compensation by way of money towards a meal and this gesture was appreciated.

Carol

2 years ago

Central and large and late check out

Noise in above flat very noisy. Ironing board broken

Benjamin

2 years ago

Great location, very clean and a good size kitchen - perfect for a long weekend!

Marga

2 years ago

Huge space, really clean and great location, comfy bed

For a self catering apartment with a fully equipped kitchen there’s no table to sit at and eat food! If you did want to cook.

There’s plenty of room so a table with 4 chairs would have been much appreciated.

The sofa is also a bit small and not that comfy considering how big the room is. The window is a lovely feature so a couple of comfy chairs there would have been a great place for an evening drink.

Mark

2 years ago

Lovely apartment in a great location

Sara

2 years ago

Amazing communicating and location, would stay again!

Lauren

2 years ago

The place is great, very hygienic and has everything you need there. Will definitely be coming to stay again

Chloe

2 years ago

it feels like a home from home type of property very cosy, and was perfect for a weekend away. location was great you turn right out of the door and there pubs abs shops on your doorstep

the bed was slightly uncomfortable but ok for 2 nights. the windows are huge sash windows which were lovely however the curtains at the front don’t fit properly so let light in and same with the bedroom window the blind was ill fitting so let light right in in the morning

Matt

3 years ago

One of the nicest AirBnBs we've stayed in. The flat is big, bright, and nice and cosy for when we visited in December. It was also impeccably clean. The location is great too (2 minute walk to town, 5 minutes to the beach; you can see both from the window). Overall would highly recommend, and would stay here if returning to Whitby!

Celia

3 years ago

Great flat, spacious, lovely high ceilings but warm and cosy. Well kitted out kitchen. Fantastic location close to beach and town.