Annia White

8 months ago

We stayed here for our trip to Liverpool for a birthday and found it perfect. It was so cozy and spacious so worth the price, very central and nice neighborhood. I honestly couldn’t recommend it more will definitely be back! Only issue we had was the en-suite bedroom door handle doesn’t work from the inside and we kept accidentally locking ourselves in but gave us all a laugh. Really loved this apartment

James Waring

8 months ago

The house was very pleasant. The downstairs rooms (living room and kitchen) were big enough for the 6 of us. Bedrooms very large and comfortable. Bathrooms were also well furnished. This house is centrally located in whitby, I.e. a 2 minute walk to some shops and pubs. We were delighted at the location. In such a place, parking is not always easy to come by, but we were lucky enough to find a space close to the house. We brought wood, kindling, as well as tea bags etc as these aren't provided. But it's worth bringing them as the house is lovely and warm when the fire is blazing! Overall, I'd recommend due to the quality of the house and location within whitby.

Glen

8 months ago

A lovely modern apartment in a great location... Its a shame that the customer service is absolutely shocking, as they didn't even care enough to get back to my complaint that I made 15 days ago... These are the things that my ignored complaint didn't include that I think also more then warrant complaining about, the apartment was unclean with stains on the blanckets and in the kitchen and hairs all over the couches ( they were literally covered in what looked like white dog hair), they even make you pay a cleaning fee for the privilege. The apartment above us must have been some form of tap dancing kid group that spent the entire time tapping away and playing musical chairs scraping and banging across the floor till gone midnight. The instructions fail to mention that when the hot water tank is empty it takes hours to fill back up and you just have to do without hot water. Now to what I actually did complain about, on the first day of my holiday the enclosed courtyard had a manhole that overflowed sewage everywhere, having dogs it was lucky that I spotted this otherwise they could have gotten very ill or trapesed it in to the apartment . Subsequently late that afternoon we had to make sure we were in the apartment and cut our exploring whitby short to let the drain people in to sort the problem. After they left, the courtyard will still covered in sewage so I had no choice but to spend my evening spent chucking buckets of hot soapy water over the courtyard to clean it myself so that my dogs had somewhere to toilet at night. As you can imagine this is not how i imagned spending my time on my holiday. So If you want spend your hard earned time off cleaning sewage in unclean apartment and being kept up at night from noisey neighbours then feel free to Book this place yourself.

Nick Watson

8 months ago

Great company to deal with. Everything was very smooth. Our accomodation was fantastic. We'll definitley be using Host & Stay again!

Dzintars Danieks

8 months ago

Very very good place. Big thanks for excelent serviss

Cara Simpson

8 months ago

Great location, right in the city centre close to pubs and shops. The apartment was very clean and had everything you needed

Rosie Parsons

8 months ago

Clean, warm, good location, parking round the corner and very comfy beds!

Adrian Hall

8 months ago

Very pleased with our stay at The Gathering. The house was clean, nicely presented and we enjoyed the hot tub. The host was able to fulfil any of our requests

Finney Trueman

8 months ago

We asked before the stay 3 times re the parking as we all went as a family in 3 different cars. We were told we are fine to park behind the property in a small alleyway. On arrival we asked once again and we were told the same and they also confirmed that it is free to park. We drove behind the property and parked it. To our surprise we received parking ticket worth of £210 which was a nightmare. We contacted the host and we were told that to send evidence of ticket and then they will sort the ticket out. We sent an email, unfortuantely we received a response and was told that they cannot refund us. We had to pay the price for a misleading information provided to us. We sent screenshots of conversation which was intentionally ignored and neglected to understand the circumstances. Extremely poor knowledge of information provided. Secondly, the hob was not working. We had 4 children, one was 10+ and others were below 5yrs old. We contacted the host, no response and eventually we had to order the food for the rest of the stay as we were unable to cook. We paid £600+ worth of money to stay and due to misleading information and then neglegence of helping us re the hob eventually ended up spending more than our budget which was stressful and our holiday ended up experiencing neglect and ignorance. The hosts never bothered to respond for parking tickets and under working hob. Unable to provide zero star so had to give 1 not even a half star for the worth of stay. The only thing that was worth staying there was to take stress, experience ignorant hosts and ignorance to our emails and misleading communication. Extremely poor quality of service. Airbnb has to compensate for their service.

Colin Silverwood

8 months ago

Excellent,i have used Host and Stay on five occasions there service is excellent from booking online to the quality of the property. Attention to detail is second to none.

Nicky Wildin

8 months ago

Great view & location which is why we chose it. We did have some issues with the bedroom radiator not working & also the bar stools missing from the breakfast bar. Good comms but sadly these issues were not resolved.

Kamal Panchal

8 months ago

The property was very clean and had great facilities including modern shower and large LCD TV. Towels and toiletries were provided and there was plenty of parking on site. It was also in a very good, quiet location. The instructions on how to find the place as well as check-in/check out were fantastic as well as the communications from the team. I would highly recommend using Host & Stay!

Bruce Grieve

8 months ago

The apartment was very clean and spacious but needed to be better checked over. There were light bulbs missing and various fittings on radiators and taps were loose. Simple checking and maintenance would have corrected these. There was also a disappointing 'small print' additional cost of £25 added to the quoted fee for a mandatory insurance fee for the items in the apartment. The only alternative being to pay a deposit, with undefined liabilty, and then a further £10 admin fee.

Larysa Mykhalchuk

8 months ago

we really liked the location, room, price. we want to come back here

jan stephenson

8 months ago

Ocean Pearl was a very well appointed apartment just off the main street in Seahouses. Lots of restaurants, bars and cafes only a 2 minute walk away. Plenty of walks along the Northumberland coast, again from the door. Situated on the ground floor with allocated parking which was very convenient. The apartment was tastefully decorated,and immaculately presented with modern kitchen and spacious bathroom. Perfect for a couple to enjoy a relaxing break

Daniel King

8 months ago

Loved our stay at captains deck in Saltburn with our family. Was great for our toddler and dog too. Will definitely stay again. Plenty of space and incredible views of the sea

Lisa Milner

9 months ago

Great location for everything in the Liverpool City Centre! New & contemporary, simple decoration made it a clean & comfortable & cosy stay. Nice to have a balcony - but the view was rubbish, but didn’t really bother us! Great to have a secure car park space & the host had excellent communication with us for any questions!

P Cunningham

9 months ago

Spent last weekend In Liverpool Fleet Street Apartment with my brother, cousin and our friend who was celebrating his birthday. Had a really good weekend. The Apartment was really clean and tidy and it had all the facilities we needed. The staff were very friendly and helpful if we needed anything. Just dont stay here if you like a peaceful nights sleep as there is a lot of noise from Fusion Nightclub across the street, but that didnt bother us.

DaftJock 8

9 months ago

Perfect, cosy, clean, modern apartment in centre of Liverpool. Extremely close to Q Park on Hanover Street which, with discount code from host, was only £18 for 24 hours. Communication was spot on with clear instructions from parking, to accessing property to departure instructions. Will definitely stay here again when in Liverpool.

Vicky Buckland

9 months ago

Absolute fab stay with friends, staff when get in touch are quick to respond. Very clean and tidy.