4.40 - Google Reviews (2545)
Kayleasg Dunn
5 months ago
Such a lovely stay, amazing place and views. Really cosy and clean. Lovely and friendly. Definitely recommend staying here.
Gaz Wade
5 months ago
Family of 10 add a lovely stay and a great time at Falcon retreat. Not far from shops or the beach Was a great bargain looking forward to are future return π π π
Fran Guppy
5 months ago
Great location, comfortable, everything we needed and great communication from hosts.
Cja Acky
5 months ago
This was our 3rd stay in a Host & Stay holiday let and 2nd time at Wood St. On this occasion we were disappointed at the state of the bathroom, no bathmat, nail clippings on the floor, very dusty radiator and dirty shower base. The rest of the cottage was clean and tidy, however no oven gloves provided in the kitchen. Despite contact made with Ryan at Host & Stay and providing our booking reference as he requested nothing else was forthcoming. As this was a 3 day short let we left as arranged with no further contact having been made. Yours faithfully, Chris and Cynthia Ackroyd.
Anuszka Stepien-Hales
5 months ago
We had a lovely stay here. Unfortunately we left a couple of items behind when we left, which were stolen. Contact stopped between whoever manages their account and myself after some time trying and proving they were stolen. A shame really as the place is lovely and clean.
Kerry Mcilroy
5 months ago
Omg where do I start ? The apartment is absolutely unbelievable, itβs so huge and decorated so gorgeous. I stayed here the night before my wedding with my bridal party and it was the perfect venue for us all to stay comfortably and get ready the next morning! It was the perfect back drop for all of our photos !! We had an issue with the heating on arrival but this was sorted straight away when we messaged the hosts ! Everyone commented how beautiful, bright and spacious it was and we would definitely book to stay here again. Itβs the perfect place for a girls night in or a little group get together ! Honestly could not fault the place or the hosts π₯Ήπ₯Ήπ₯Ήπππ thank you for making my night & morning so special and memorable xxxxx
Duane Croft
5 months ago
We had a fantastic time. And would definitely like to stay in the same apartment. The views were amazing. Thank you so much.
joan bardi
5 months ago
We enjoyed a lot our stay.The apartment has everything you need to be comfortable. Family of 4
Ian Valbur
5 months ago
The house was perfect for us. We were two families of four and we had plenty of space and were really comfortable throughout our stay. The house is ideally located, right on the beach and we loved being able to easily walk down to the sea. All of the instructions and check-in details were really clear and accurate.
Phillipa Evans
5 months ago
Lovely house with great facilities - a comfortable stay with helpful hosts
lesley ginders
5 months ago
Apartment 2 - 15 Prospectus Hill, Whitby. Outstanding apartment and hosts. The location is perfect, exceptionally clean with excellent communication from Host & Stay as well as the owners. The attention to detail in the apartment with the added little comfort gifts was just amazing. Cannot recommend this more!
Gianni Cribelli
5 months ago
Great place to stay. Highly recommend Amazing view, super comfy bed, very clean and look after and fully equipped Central location , but parking could be an issue
paul owen
5 months ago
Nice stay, centrally located, really enjoyed it
Carole Tyler
5 months ago
Slightly deceived from the online pictures. Very dated. Shower is not fit for purpose. Needs full refurbishment. Not worth the cost
Richard Hopkinson
5 months ago
Great house, everything you needed, nice n clean, easy check in
Jill Somerville
5 months ago
Beautiful location and grounds. Facilities, eg, the swimming pool, etc, are immaculate . The welcome pack is a nice suggestion and the lodge is very well equipped. Just a shame our hot tub was freezing for the first 24 hrs
Rachel Clark
5 months ago
Lovely house, very well equipped, fantastic location.
Mark E Le Sage
5 months ago
Had a wonderful family holiday in Northumberland staying in Alnwick The house was well situated for town and the beautiful Alnwick gardens and Lilidorei Clean and well presented, great comms from host and superb support throughout our stay ( thank you Charlie ) Will definitely use these guys again Thank you π A big 5 stars from us πππππ
Pauline Byers
5 months ago
We love tynemouth and we were delighted with our accommodation.Great apartment with everything you need for an excellent stay. So central and just five minutes from everything. Definitely stay again
Ruth Batey
5 months ago
Stayed in Ralph House, Bedlington. The booking was for 7 nights but we left half way through as there was no heating or hot water available in the property, which forced us to seek out alternative accommodation. It was Easter Week and the experience we had all but ruined my friends visit from America. I complained to AirBnb and have had a portion of the money refunded. I filled in the Host & Stay complaint form and was promised a Β£94.21 goodwill payment for our trouble, which I am yet to receive. I have been told that this was issued to me, but that was the separate refund from AirBnb for failure to provide the services advertised, and not the goodwill gesture promised by Host & Stay. I am currently going around in circles with this via the telephone and emails with Chris. You will find that when you really need assistance, most people in this company are nowhere to be found, they will say someone will call you back and they don't. I was also informed that I would have a speaker forwarded to me which was left at the property, and I am yet to receive the invoice for postage or indeed the speaker itself. Overall, I wouldn't recommend this company. There are many, many accommodation providers out there and I would never use this one again. I never really leave reviews but felt this case was deserving enough to be the exception.

