Sarah Cartwright

1 year ago

We stayed in One Love Harrogate. Excellent location, easy check in, quiet & safe complex. Cleaning could be greatly improved. Dirty grill pan found in oven, fridge was smelly, a used vape left in kitchen cupboard. The main bathroom not very clean, soap scum on the glass shower panel and the drain would benefit from being declogged as the water was slow to drain, causing it to flood the floor. Hairs and clothing labels were left in main bedroom. Generally found the apartment a bit tired, the walls and sofa were marked and would have benefit from a freshen up & deeper clean as some areas dusty. Also, disappointing that you can’t leave the car later than 10 am on check out as the “cleaner” needs access however, the apartment was found not to be very clean and the dishwasher was on and filled when we checked in at around 5pm indicating that the cleaner had not long left..? A suggestion - Leave an extension lead as the plugs are not sited close to full length mirrors or mirrors suitable for hair styling.

Lilian Reading

1 year ago

A clean and comfortable apartment with parking. Bed especially comfortable and essentials in the apartment. Contact with host and stay very good, with quick replies to any query. WIFI very disspointing. Be aware that the price you pay increases as they then ask for a security deposit and charge a handling fee for this. Yoy do pay a premium price for this property.

Roger Fenn

1 year ago

The flat was very nicely decorated and well appointed and had everything that we needed. The one issue we had was with trying to find it, as Google maps directed us to the shut up shop in front. We had to phone the help line who were very helpful, to locate the entrance which was in the street behind the shop. We think the best thing would be to include a drawn map showing exactly where the place is. Parking is not easy. The location is very handy as a base to visit really fabulous places like the RSPB place along the cliff, and Robin Hood Bay, and Filey. Especially good for walkers.

James Funnell

1 year ago

Great property, excellent communication. Parking is a challenge but perfectly understandable, and with a little patience and research can be overcome. The quality and location of the property makes it worthwhile

Debbie Chiu

1 year ago

We booked a house in Whitby. The house is tidy, clean, furnished comfortablely. Utensils and table wares are sufficient enough. The staff kept well and fast communication with us. We all stayed with a enjoyable holiday there.

john lightfoot

1 year ago

Another fantastic stay at this great property with the best sea views. It’s in a prime position in Saltburn, overlooking the beach, with restaurants and bars a short walk up the jewel streets. We’ve stayed in other properties in Saltburn and this is our favourite. Whilst it’s at the heart of the town it’s really quiet at night. It’s modern, light and airy with all the amenities you need and spotlessly clean. We stayed with our 2 teenagers and small dog and there was plenty of room for all. Will definitely return again!

Xanadu

1 year ago

Fantastic, friendly and easy to find. Was blown away by the space, decor and privacy of Knights Retreat, Whitby. Comfortable bed, spacious shower and amazing fireplace making for 2 brilliantly atmospheric evenings. Would certainly recomend and will be looking to book again if stopping in Whitby.

Mark Beaird

1 year ago

Very good

Lisa Norrie

1 year ago

Seamless experience- gorgeous apartment

Anne Kirsopp

1 year ago

5 stars for the accommodation. Clean, comfortable spacious and modern. Central location. Would definately use again.

Trevor Emmerson

1 year ago

First and foremost you have to deal with the smell of Cat Pee, the smell is horrendous so much so that we left a day early because of it. We had to buy a plug in air freshener for each room just to be able to go in them. This was in early reviews so I assumed it would have been dealt with. The bathroom smells of pee, the rugs were filthy. There were cobwebs everywhere considering we arrived as the cleaner left it was a bit of a poor effort. The only reason we stayed was because I knew there would be no chance of getting the money back and it was our holiday. I understand something's are out of your control but please address the smell as I would definitely not recommend the cottage to anyone. A very disappointed ex customer.

Milan Singh

1 year ago

We stayed in the Captain's Deck apartment in Saltburn. The location is amazing with incredible views, the apartment is just a short walk from the promenade and all the main sites. However, our experience was somewhat ruined by the state of the apartment. The inside door handle broke off, trapping us inside the apartment for an hour until someone was able to come out and assist us. The ensuite bathroom had an overwhelmingly disgusting stink and the extractor fan was blocked, making the room basically unusable. Someone did come out during the second day to fix this but really this should have been adressed before we arrived. The whole apartment was very damp and in dire need of ventilation, there were damp patches on the walls and peeling paint. The fridge door was on its last legs and much of the kitchen felt tired and ready for some TLC. The balcony surrounding glass and windows were pretty filthy. There were also a pair of children's trousers laying on the balcony. Not sure how they got there? The building, location and views are truly great but it seems as though maintenance has not been properly taken care of.

Sharon Langton

1 year ago

Lovely stay at The Lookout. Apartment is beautiful, has everything you could need and is literally a stones throw from the beach. The stairs and ramps down to the beach are definitely not for the faint hearted though. Once at the bottom left takes you to Scarboroughs main beach and strip and right takes you to a really quiet stretch of rocks and beach great for crabbing and sea glass finds. Everywhere was very dog friendly too 😊

Caroline

1 year ago

Nicely decorated and furnished to a high standard with everything we needed for a short break visiting family in the area. I didn’t give 5 stars as we would have liked a table big enough for all 4 of us to sit round and 4 chairs to go with it (there were only 2), a coffee table in the lounge would have been useful too. The house was clean but there were a lot of cobwebs which indicated to me that the spiders hadn’t been evicted thoroughly and they had been very busy since the cleaning was done as we walked through cobwebs at the front door and on the landing. However we had a comfortable stay and will probably stay again.

daniele garofalo

1 year ago

Abbiamo soggiornato per una settimana alla Old Chapel di Whitby (UK) e ci siamo trovati molto bene. E' un alloggio a piano terra,vicino al centro, con parcheggio privato, dispone di 3 camere da letto , 2 bagni, un ampio salotto con cucina completo di tutti gli elettrodomestici necessari. Molto confortevole e silenzioso

Diane Campbell

1 year ago

We found Harbour View House to be a large, tastefully decorated property with stunning views across Whitby harbour. We were a party of 9 celebrating a significant birthday and were delighted with the facilities the house provided, especially the on site 2 car parking which is appreciated on this busy street. The bedrooms are well furnished with comfortable beds, crisp linen and plenty of towels. We appreciated the lounge area comfortably furnished with 3 large sofas and side tables. The outside space was also very much appreciated although the larger area on the lower level would benefit from some weeding it wasn't a major problem. The kitchen is well equipped and there is a good supply of china and glassware. However cleaning materials and dishwasher tabs were in short supply. The only truly negative aspect we found is that as a party of 9 using every bit of the accommodation 2 bathrooms are somewhat inadequate. We found the steps within the property along with the outside steps to the road below could, with care, be managed by our very senior family members.

Heidi Raeside

1 year ago

Stunning house and service. Would totally recommend.

Kiz Hodson

1 year ago

Fabulous stay. Everything that we needed had been thought of, beautifully clean. High spec. Perfect.

gary smith

1 year ago

Stayed in Flamborough with Host and Stay. Very professional and very clean cottage. Will be booking again when I need a weekend away. No issues at all.

Hannah Rowbottom

1 year ago

Lovely stay. Accommodation was very clean and modern with everything we needed for our stay. Great communication through emails. Would use again and recommend to friends and family.