Alison Lee

1 year ago

Terrible, should be 0 stars, the company have terrible customer service skills, assuming everyone is using the property as a party place and out to damage it, You must pay either a damage waiver of £25 on top of the rental price ir provide a £150 + £10 damage deposit which may or may not be refunded in 7+ days. Property suffers damp and possibly dangerous mould, bedding was not clean, beds are queen not double so not large enough for 4 adults as described and parking permit was not provided so free parking was not provided

Pam Alphonse

1 year ago

The property was in a good location for all the popular sites. It had a well stocked kitchen of cooking utensils, crockery and cutlery. Had a dishwasher and 2 bathrooms. Private parking and local food shops, crazy golf and petrol station. Quiet area, but it is overlooked at all sides of the property Customer services responded quickly by phone and email The beds were so uncomfortable. Bring or use one of their duvets to make a topper as the sprung mattress is not sprung anymore We had no hot water for 2.5 days, which the agency knew about but didn’t tell us, but hoped the temporary fix would last. A valve needed replacing, but got it in the end The power shower is tired and just is not up to the task. It’s either scolding hot or freezing cold. Very temperamental The pillows, too fat or too thin, bring your own. They also have no pillow protector on them The blinds are not great. Don’t really provide heat or block out the sun. Either use day or night blinds. Or just curtains

katty attia

1 year ago

We really love the place ( Bellevue Apartment 2) in Redcar, my 3 years old daughters love the beach and all the activities we did near the place, the appartment as described very clean and have everything we wanted, the view from the appartment charming. I really recommend this place

Richard Abell

1 year ago

We had the pleasure of staying early September. We loved it! It is the perfect place to stay in Harrogate. Fantastic modern apartment with the most amazing roof terrace!! 10/10

Swapan Parekh

1 year ago

Our stay at The Cobbles Osmotherly was simply superb. Every detail was well thought by the host. We have booked multiple homestay's over the last decade here in the English countryside. This was right up there with the best. Lovely house, lovely location and an eye for detail made our holiday absolutely wonderful. Thank you to the whole team.

Wendy Love

1 year ago

We booked this Apartment and paid in full upfront. Unfortunately my husband was suddenly made redundant and we were no longer able to afford to go. I begged them several times as did Booking. Com to please refund us given the circumstances. They flatly refused. They wouldn’t even enter into a conversation with us. In the end we pleaded to change the dates so we could hopefully go later in the year. They absolutely refused this request also. Avoid this place at all because if life throws you an unexpected curve ball, they will not show you one ounce if humanity. They will take your money regardless of your circumstances and smile whilst doing so. They ought to be completely ashamed. I hope they sleep well at night. Not one ounce of human decency. Shame on you

karen senior

1 year ago

Bridge house - Muker. Lovely house in a great location for exploring the Dales. Clean but could be cleaner (quite a few cobwebs, some of which had been there a long time)

Anna Coyle

1 year ago

Very good standard of accommodation, beds were very comfy and kitchen well appointed. The house was perfect for our needs and we would recommend. Any dealings with the company were very prompt and friendly. Hope to return!

Peter Townend

1 year ago

A clean and very comfortable property in a convenient central location.

Treyarder

1 year ago

Absolutely lovely house, modern interior and features. Perfect location with 1 parking space which is a bit of a flaw with it sleeping 8. We enjoyed our stay here and beds were comfortable. A few suggestions would be for air conditioning upstairs as it gets extremely warm and it is impossible to get it cool. However the bedrooms stay cool throughout. There is a small bit of a garden which is full of weeds ATM. I would turn it into a patio and have some seats and table there for people to relax outside. All in all it was a good place to stop and the layout of the house was perfect, with all facilities already there.

John Batty

1 year ago

Fabulous location, clean and tidy and so tranquil . Facilities are first class.Both the hot tub and sauna were simple to use and luxuriate in! Beautiful log cabin. Tucked away but not far from all amenities, Whitby tourist sector etc. Would highly recommend this gem, will definitely book again in the very near future

lintin (Lintin)

1 year ago

We stayed 3 nights at the dunes redcar and loved every minute. Such a beautiful place to stay, cosy clean and everything you need all there. Towels, tea towels. Washing up liquid sponges the list is endless. I was gutted to leave. Absolutely worth every penny to stay there. We are a middle aged couple so plenty of room the bed was massive and comfortable. Watch out for the parking zone apparently zone E is in another area. The pans are in a drawer under the cooker, the cooker took a bit of working out if not used to an electric hob but we worked it out eventually with Google. The frying pan needs replacing but that's the only gripe. Fully recommended 👌

kinetic747

1 year ago

Stayed for two nights from the 7th September. Fantastic apartment in Whitby, extremely well equipped and spotlessly clean. A good 15 minute walk into town, but not an issue as we're quite fit. I can't think of anything the apartment was missing, although my wife said a socket near a mirror would have been nice to do her hair. We'll definitely use this company again. Steve

Kieran Whitehouse

1 year ago

A very comfortable and cosy cottage. Close to Ruswarp station to get to Whitby. Bedroom window was small and therefore the bedroom became stuffy and warm. We had to sleep with the window open but the noise from the traffic on the busy road was horrendous. Really could do with AC. Confusing options of £25 damage waiver or £250 damage deposit. Had to call company to ensure we’d paid for everything correctly. Far too many ‘ensure you have departed by 10am’ emails. One, the day before would be enough. Overall a really nice stay and value for money.

Tommy Allinson

1 year ago

Worst stay we have ever had,we stayed at KNIGHTS RETREAT in whitby (mon-thurs)we were informed 8.30pm on the monday that a builder would be istalling a kitchen in flat above us for next two days,we wasn't informed he was staying in the flat,he kept us awake until 4.15am playing loud music then woke us up at 7.45am playing music,our stay was totally ruined,we were shattered,and the next two days was like living on a building site,hammering a drilling,host n stay apologised and offered a paultry 15% off next booking,after lots of emails back and forth and a couple of telephone conversations they have stopped communication all together,they dont care for their customers once they have their cash.the flat should never been let out knowing that building work was to be carried out two of the three days we were staying,down to greed i think.i will never use host an stay ever again..

steve hatfield

1 year ago

Lovely accommodation very clean and comfortable

Julie Marlow

1 year ago

Homledene, Muston nr Filey Our family of 8, 3 generations stayed here for two nights. Lovely, clean, well maintained and appointed. Nice and spacious. Kiddy gate at bottom of stairs but not at top. So we just had to be a bit more vigilant. We took our own travel cot too as no cot,but there was a highchair🙂. Great place to stay!

martyn stocks

1 year ago

Very nice and luxurious beautiful place to stay I would recommend this place for a family holiday

Anyah Roberts

1 year ago

We had a lovely stay in Whitby at this house. It was homely, clean and plenty of room. All of the facilities worked great, we cooked and ate mainly at the house. It was missing a few things like salt and pepper, some washing up sponges, that would have been nice to be included. It is a short downhill walk into central Whitby. Perfect for popping in and no need to drive. I would definitely recommend this property if you are thinking of staying in Whitby.

nathalie holmes

1 year ago

Lovely house next to the town centre