L S

5 months ago

The flat was so spacious and gorgeous! Almost everything was provided :) Highly recommend it and will be going again

marie clare

5 months ago

The Chimneys - Alnmouth This is a lovely, comfortable and spacious house and we enjoyed our stay but on this occasion we have given three stars due mainly to terms and conditions being added after we had booked eg insurance payment or damage waiver. We booked using booking . Com and tbf I think the insurance term was there but not particularly obvious as others have commented. We were also invited to extend our stay by one night which we did directly with host and stay. This then led to an unacceptable level of emails and texts asking us to checkout a day early as their automated system could note cope with the variation in contract. I have counted up to 40 exchanges of text and email between myself and host and stay.!! The extra day was a complete waste of time as i was having to deal with all the bureaucratic nonsense. Such a shame as this property has the potential to be excellent but just not for us in this occasion.

TonyandDi Burns

5 months ago

We stayed at Turnstones Apartment in Whitby from 9-12 June 2024. Fabulous apartment with underground secure car parking. A ten minute walk into the centre of Whitby.

Nancy Bishop

5 months ago

So glad we found this place. Had a great week here. Clean, bright and sunny. Well equipped kitchen. Comfortable bed. Very quiet, both during the day and at night. Nice decorating. Would definitely stay here again.

J H

5 months ago

The location of the cottage is amazing - right on the main street in a lovely quaint road. There is a seat in the bay window which is great for watching the world walk by. The set up of the house is great and the interiors are lovely. There's everything you could need in the kitchen and the TV is a smart TV so you can get all of your streaming services. The bedrooms a lovely, there are two in the attic spaces and one has quite limited head space so you need to watch for that - we had a few bumped heads! There was plenty of hot water and our family enjoyed both showers and baths during our stay. We couldn't fault it really!

David Crawford

5 months ago

I have stayed in a Host and Stay accommodation twice now and have found the cleaning standards and welcome pack to be of an excellent standard and quality. The choice of accommodation is of a very high standard with excellent locations along the north coast. Communication with the team is prompt, timely and very detailed. Thank you for a great break

Christine Walton

5 months ago

Stayed at The Pines, Runswick Bay. A large spacious lodge which was very clean and comfortable. Lots of space and a nice deck.

Helen Cooper

5 months ago

The property was generally ok. However, there were lots of niggly issues like the kitchen clock not having batteries in it, lack of coat/shoe storage by the door, better lighting needed over the table, no storage in the bathroom, no kitchen storage for food, dirty/dusty areas, not enough clothes hangers, just generally looking tired. However, the main awful thing was the fact that the bed in the front bedroom gave me terrible bed bug bites and, when informed, the company really didn't seem that bothered. I'm writing this review months later because this issue has caused me a lot of mental health problems and I now find it difficult to sleep anywhere other than at my own home. A proper acknowledgment and a consideration of some form of compensation would have been welcomed and certainly in order, especially in this day and age when plenty of places are being sued for bed bugs.

Yusuf Hatia

5 months ago

Very well organised and easy to use.

Bashar Alasmar

5 months ago

Absolutely great customer service and satisfaction. Quick and positive response always. Almost 24/7 customer service. Responsive and helpful. They do their job promptly without your asking, and they check up on you regularly. Thank you, Host and Stay! It was amazing dealing with you.

Emma Smith

5 months ago

My whole experience with Host & Stay has been wonderful. The communication was great and the welcome package they send on checkin was exceptional, it contained everything you could possibly need about the property and the local area too.

Chelsey Nelson

5 months ago

We recently stayed at the Parkside Villa in Harrogate for my Best Friends Hen Party. It was perfect, this house was made for a weekend of fun with the girls. The bedrooms were stunning, there were 12 of us and not once did it feel overcrowded. The kitchen/diner was a great space for our PJ Party, and the NEON light sign was so pretty! It was close by for everything we booked, we could walk everywhere and didn’t need any taxis. We did the escape room, pottery painting, Thai at The Giggling Squid and then onto Manahatta & Revs and the morning of checked out we wandered just 10 minutes for a good Spoons breakfast! Really couldn’t fault it and I will be recommending my SIL who gets married next year!

Nicky Joiner

5 months ago

Great house, immaculately presented with everything needed for a home away from home. Dogs loved the back garden.

Ilja Belkov

5 months ago

Definitely not what I would call spotless but I am not that picky, so it worked for me. Very limited toiletries in single-use plastic containers (was barely enough for me for two showers) so bring your own. The curtain in the bath is a little wacky but I made it work. Great location though: walking distance to both south and north parts of the city, various shops close by. No noise complaints. Temperature controls inside. Minus one star for the lackluster cleanliness, otherwise I had a wonderful 4 nights stay.

Robert Jones

5 months ago

A good place to stay for the price point. Was clean and comfortable and centrally located.

Mel Jones

5 months ago

Awesome location. Thankyou

Ruth Holland-Jones

5 months ago

We booked our stay in Northumberland to relax for a few days just after our wedding day. The house was great and had everything we needed and it was all easy to find. It was a lovely extra touch that there was a wedding card and bottle of fizz for us on arrival. Made the stay extra special, Thank you!

David Rooney

5 months ago

A beautiful home with all the amenities you would need. Fantastic for private parking place which is rare in Whitby. A short walk to the centre and West Cliff. We had a great time and really enjoyed our stay.

Alex Adams

5 months ago

Super service from start to finish, kept us fully communicated with before, during and after our stay! Kind of service you expect when staying in a premium property like the Nook Saltburn.

peter watson

5 months ago

Never will use this company again,no check in or check out contact.and over charge for sub standard accomodation.