James Oliver

1 year ago

Stayed two nights for our niece's wedding.The cottage is beautiful no expense has been spared.we loved it would definitely stay hear again.

Guy Deakin

1 year ago

This beautiful apartment is situated in an ideal location to explore the nearby coastline. It is excellently appointed with all you could need for a great break. A bonus in Whitby is the adjacent free parking. It has a large enclosed grassed area which is ideal if you are taking a pooch.

Justine Elliott

1 year ago

Iris Cottage is beautifully presented and in an ideal location for exploring the North Yorkshire Moors. It had just about everything we needed (although a bread knife would have come in handy 😉). Highly recommended 👌

Shirley Barker

1 year ago

Great property really convenient location. Shame about Host & Stay's policy of charging me £10 of the £250 I had to deposit for damage indemenity cove, something I have never been charged in the sixty years i've done self catering. I will not be using them again :(

Belch Chitura

1 year ago

Amazing place to be.

Carol Day

1 year ago

What a lovely holiday home, Ellerbeck is. Everything you need for a very comfortable holiday. Clean and all amenities provided. Comfortable beds andin a quiet location but very handy for Whitby.

charlotte stewart

1 year ago

Really clean,fabulous location a minute walk to the promenade,quiet area even at night time. Highly recommend would stay again

Ann Savage

1 year ago

Stayed here before . Steady walk downhill to beach but not too far and good exercise coming back to base.. Nice comfy beds. Good sized towels but surprised at the omission of hand towels . TV easy to operate.

Ulrich M. Loewer

1 year ago

Fantastic house in Saltburn; great location, stylish interior, comfy beds, well equipped, responsive communications; perfect for a larger family stay.

sharon manclark

1 year ago

Stayed at the Puffins Nest for 2 nights with Family. Parking was tight with a large Jeep and difficult to navigate around a blind corner onto gravel. There was no garden to enjoy as described in the description. Entry was easy up the metal stairs. Apartment was very spacious with a good size kitchen which had all the equipment we required for our stay. Only issue I would say is the hot water is extremely hot and could cause burns if not careful, the crockery needs to be updated as a lot of this was chipped. And the kitchen could do with a deep clean as there were areas that I felt was overlooked. Living room was very large, however there is a lack of comfy chairs / sofas, only 1 small 3 seater and a small arm chair, this would not be satisfactory for 6 people .. the table was beautiful but this was imposing in the room and felt it unnecessary and could be replaced with chairs or sofas to heighten comfort of stay. TV was limiting with just free view to watch and could not mirror from iPad as it’s not a smart TV..Netflix would have been good. Main master bedroom was large and spacious Other bedrooms, both rooms did not have blinds fitted, these were broken and could not be rehung. Despite previous reviews mentioning the broken blinds and emailing before I left with my concerns regarding the missing broken items these still had not been fixed which was very disappointing, hence the 3 star review given so had to hang a throw up at window. One of the beds would not accommodate 2 grown adults as this seemed to be a very large single, the other bed was a small double. Bathroom did not have a mirror nor did it have a blind fitted either. Plug in bath did not work so couldn’t have a bath. Only 1 toilet roll for 4 adults was supplied so had to purchase our own. I will say however Charlie was very responsive in his replies when I messaged him and he assured me that all these items had been addressed and the broken items repaired or replaced none of these things had happened, this had a massive impact on my decision not to cancel the property before hand as we were assured that all was in working order. Had we known this wasn’t done I would most definitely have cancelled. when messaging him at he property he said we could have had maintenance out to repair these, not sure if this would have happened during our stay tho. Overall we had a good stay and the views were outstanding we saw dolphins could view the castle too.

Kent Hea

1 year ago

The best part of the property was the comfortable bed. Unfortunately, this positive was offset my many negatives. This property was booked through Homes & Villas by Marriott. This property is well below any stand that would be expected from a Marriott property. Here is a list of the items of concern that I found upon arrival: stains on bedroom carpet, water damage to kitchen table, damage to hardwood floors, disgusting food stains in the freezer, broken drawer in freezer, misc shelf brackets laying around that appear to have fallen off a wall somewhere in the unit (location unknown), bathroom wall baseboards stained (possibly mold), damaged baseboards in other parts of the unit, corner shelf in bathroom nearly falling off the wall, toilet paper dispenser partially falling off the wall, and a broken washer/dryer.

Samantha Fletcher

1 year ago

Fabulous stay, great location, lovely clean property.

Joanne Bames

1 year ago

Cottage was beautiful and in a great location for walking to town and the heritage railway. It was clean, comfortable and had all we needed for a lovely stay. My only gripe were the amount of emails reminding me that if there were any breakages they were chargeable even though I'd taken out an insurance.

Mark Currie

1 year ago

Great communication property excellent great location

Emma Jepson

1 year ago

Beautiful little cottage and very well equipped for our stay. Great communication from Host and Stay. Everything was lovely and a little fenced backyard for our dog.

Sarah Alexander

1 year ago

Whilst the cottage was nicely done (but clearly has a damp problem), I would definitely not use Host and Stay again. Their customer service and care is disgraceful. I was extremely unhappy to find that they impose hidden charges to cover damage insurance. This should be clearly shown in the total price not hidden in the Terms and Conditions. Attempts to talk to Host and Stay were absolutely futile, they simply hide behind automated or useless emails.

Jessica Smith

1 year ago

Lovely stay in Liverpool with Host & Stay. Really quick with communicating with me leading up to my stay and everything is exactly as advertised which was great. Good location as everything we needed was within walking distance. Would definitely recommend the apartments and the company!

Zoe Miller

1 year ago

Lovely apartment, fantastic views from every room. Very close to all amenities. Can't fault it.

Andrew White

1 year ago

A great place to stay for a short beach holiday Five minutes' walk from the beach, we were able to spend most of our time on the beach and in the sea.

Dawn Beaumont

1 year ago

Fabulous house to stay in. Had everything we needed. Would recommend anyone to stay there. Whitby harbour just a few minutes away. Perfect holiday stay.