4.40 - Google Reviews (2545)
Angel Molina
10 months ago
The location of the hotel is unbeatable, 8 minutes walk from the centre. The cleanliness of the room was excellent and communication with the hotel has always been very fluid. The next time I go to Liverpool I will return.
Gary Kipling
10 months ago
Excellent location and gorgeous house, perfect new year break.
Louise Botham
10 months ago
We arrived at the property at the allocated time, we were met by John the grounds man, he showed us around the property thoroughly, so we were fully informed from the outset. Chris arrived after John and was so friendly, he showed us anything we had questions about and gave me his number incase we had any questions during the time we were there. We stayed there for the New Year period, as a family of 19 people including adults, children and our labrador. We loved the setting, so close to the coast, within walking distance from the property. We enjoyed the large communal family area including the bar with fully working fridge, glasses and shelf space, the open log fire, which we used, and there were logs there to buy for 25.00 and there was enough for a few days to burn all day. The heating was on full when we arrived, very warm so needed to turn it down! The hot tub was an absolute winner for us all! Up and running when we arrived and stayed on and hot for the full 3 days. The bedrooms were very clean and cosy, traditional style for some and modern for others, all with ensuite. The kitchen had all the facilities you could need for a large group of people, small fridge and freezer in the kitchen but an additional large fridge and fridge freezer in the utility room. No ice making trays or facilities, so take bags of your own or trays. There is a washer, drier, dishwasher, large oven all easy to use. There is a lack of gin glasses and large wine glasses! That is the only snag to report..! Car park is huge, and right next to the property which was very convenient. Our labrador could be let outside safely in the garden and patio area as the gate locked for peace of mind. There are a couple of pubs, pharmacy and shops within a 5 minute drive. I would definitely return to the property for another family break, we had a fantastic time together. I would highly recommend it to families for celebrations/occasions for year times of year.
Tracy Wood
10 months ago
The scruffiest Host and Stay property i have stayed in. Love Whitby, but will not be rebooking with H&S. Shame as I've stayed in half a dozen of their other properties. Not well equipped. Marked walls, scruffy furniture that's seen better days, mouldy and damp
liam A
10 months ago
Worst hosts as a company and location I've ever stayed in, in this air bnb style manner. Terrible customer service who just reply to emails with the usual niceties and professional key words but doesn't actually follow through with that they say. The location of Athenaeum House in Leeds is what I would describe as great location but the other habitants/guests are ridiculously loud. If you want a good sleep, don't stay here. Doors slamming until early hours of the morning all day until around 0330. Personally I believe the apartment to be opposite someone selling drugs. Every 30mins from 2230 -0330 the doors would slam open and close, (shaking the thin walls) as if they are going out to meet someone and deal. The apartment looks out onto a building site and on the same side, from around 2030 to 2330 muptiple times there is a pub worker who pours hundreds of bottles into a skip Walls are thin so conversations can be heard next door Missing TV remote. For my 9 day stay, it would've been nice to relax with some background TV. It didn't work at all without it. Was told they will look into it and i would recieve a response, but nobody did. Bought a replacement remote for the last few days, which i offered to leave it there if they reimburse me... again, useless emails from the company so it went in the bin. No mirror In the bathroom, making shaving a creative challenge. Oven didn't work fully Main entrance was faulty and even unsecured as the lock was broken off Mould and damp coming in from the ceiling, creating a pile of flaking paint on the floor Overall. A terrible place to stay and terrible company to book with. They do not care about customer service at all
darren williams carlisle
10 months ago
Really nice place to stay. Was a crying shame about the weather though. Would defiantly stay over again though.
Anna
10 months ago
We stayed here for my 30th birthday as a girls trip. From the moment we arrived we loved the house. The decor is beautiful, it’s spacious yet the lounge area seems cosy and is the perfect space to relax with a drink! The house is in a perfect location, rural enough to explore places like chatsworth but you can also walk to Matlock. We were left milk, wine and biscuits which was a lovely touch. We were just sad we couldn’t stay longer. Thank you for a great stay! 😊
Naomi Hird
10 months ago
Super stay in the heart of Masham , nice pubs and a lunch at Swinton. On street parking good. Will repeat :)
Shivaun Caffrey
10 months ago
Emerald Beach house is gorgeous! It's a really comfortable house, that's fully equipped with everything you could need to have a wonderful stay by the sea. We really appreciated the lovely cosy and warm welcome, Christmas tree lit up, garland and lights all the way up the bannisters, lovely fairy lights in the kitchen and a festive dining table. Bedrooms are spacious and very comfortable. Kitchen is a lovely space to cook in. Would love to return!
Deborah Brannan
10 months ago
Lovely modern apartment! Had everything needed for a break away from home! Fab location with a sea view from the balcony! Check in/out was easy enough and the beds were huge and very comfy! Would definately stay again!
Stephen Baker
10 months ago
The apartment is very close to Liverpool One and there are plenty of cafes and restaurants nearby. The apartment is spaceous and and the whole family enjoyed this home away from home.
Julie Rowe
10 months ago
We had a great stay. This place is just a short walk into Tynemouth which is so lovely to walk around.
Mark Francis
10 months ago
The perfect cottage for our quick getaway on Holy Island. The way the stove warmed up the entire place made it hard for us to leave and enjoy everything this beautiful place has to offer. Would definitely recommend and rent again.
Amir Abdulla
10 months ago
Great Xmas holiday at a beautiful property. Well managed and well equipped. The managers were easy to contact and checked that we were doing okay. A nice touch was the beautiful decorations including three lovely trees. Thank you.
Maureen McEvoy
10 months ago
Great apartment in the centre of Whitby
Robert Pinder
10 months ago
We had a lovely comfortable weekend at York staying in the Feversham apartment. The apartment was spotless and welcoming with everything you need and we would stay again.
Hugo Rolland
10 months ago
This house was an absolute amazing stay! The location, pricing and overall vibe of the house was very nice! Me and my friends felt well accommodated and the house felt cozy which meant it was ideal for long term stay! Host was communicative and friendly ! Would 100% go back!
Samantha Harris
10 months ago
Lovely, well appointed cottage in the centre of Whitby. Warm and comfortable with facilities as described. Good communication and information from hosts. Would recommend x
amelia chan
10 months ago
2 units all key fob and parking remote are lost, and they do NOT compensate do NOT reply, ignore whatsapp and call, Horrible company ever, complete Nightmare, wasted few months to setup for nothing
Ann Macfadyen
10 months ago
Very comfortable cottage in ideal location. We stayed for the coldest few days of the year but the cottage was warm and cosy, tastefully decorated and well equipped. Just five minutes from the village square which has several cafes, interesting shops and galleries. We didn’t venture too far because of the weather but enjoyed a few walks in the countryside around the village. Hoping to return in the warmer weather to explore the surrounding area, and would highly recommend Green Willow as a place to stay.

