Natalie Cameron

10 months ago

Absolutely beautiful place to stay, had everything we needed and more. Perfect for large groups, me and my family had the best 2 days here and we will definitely be returning at some point in the future

anne banks

10 months ago

Great location in a lovely peaceful setting. The lodge was immaculate with a lovely outside space. Thanks again !

Lisa Vicary

10 months ago

Terrible customer service. On arrival to our apartment at 5:30pm with a newborn and toddler in tow, it wasn’t clean. There were dirty towels on the floor and the beds had been slept in. I contacted Host & Stay straight away who tried to get in touch with the cleaning team. They were unsuccessful so I arranged to stay in a nearby hotel for one night and to return the next day to complete the rest of my trip. I requested a refund for the one night and of the cleaning fee due to the inconvenience caused. I was told to expect it to take 10 working days to receive a refund, which I accepted. It’s now been over a month and I’m still waiting for a refund. Each time I contact customer service they’re apologetic but do nothing to resolve the issue. They also keep getting things confused, even the amount I paid, offering to refund me for less than the one nights stay and not at all acknowledging this or the fact I also requested the cleaning fee to be returned. I booked via airbnb so can only assume it cost more via that platform and they aren’t aware? Wouldn’t stay with them again as I don’t trust they can respond effectively to issues.

Danielle Taylor

10 months ago

Google Review ⭐ 1 Star If I could give zero stars, I would. My experience with Host and Stay has been nothing short of a nightmare. Payments have consistently been delayed or sent to the wrong accounts, causing significant stress and inconvenience. Despite numerous attempts to reach out, their communication is abysmal—emails and calls go unanswered for weeks at a time. There’s been a complete lack of accountability, and I’ve had to chase them constantly to get even the most basic issues resolved. If I hadn’t been so persistent, I doubt I’d have been paid at all. For a company that claims to offer professional property management services, their operations are shockingly disorganized and unprofessional. I would not recommend them to any landlord. Save yourself the hassle and look elsewhere.

Peter Snowball

10 months ago

This apartment was exceptional, and in a perfect location. We felt like royalty for a few days. All rooms were spotless and well furnished.

Joanne Morgan

10 months ago

we came to whitby for christmas break for 4 nights . This was a perfect base for a family of 4 . The apartment has 2 bathrooms as well which is a plus with 2 teenage girls . i read loads of reviews before coming complaining of a smell from the bathroom . Well what a load of rubbish ! You are in a basement flat so you will get odd damp smell if it’s been raining etc ! This place has been so beautifully decorated with high quality fixtures and fittings ! you have everything you need including a lovely modern kitchen . we absolutely loved our stay ! Having a parking space is wonderful and a lift was very handy to bring all our things down . My only criticism is the little outside courtyard could have done with a spruce up like the one next door ! maybe privacy screen of a fake hedge and a bit of greenery! would finish the apartment of perfect ! we will definitely look at more of your properties and we had a wonderful christmas break !

Bella Saul

10 months ago

We absolutely loved our stay at North Cottage! The house was perfect and just what we wanted for a cosy family Christmas. It Was incredibly clean and well thought out with everything we needed for the stay. Super cosy home to return to after exploring Northumberland and we enjoyed every moment there! Would definitely stay again

Jackie Richards

11 months ago

Excellent and clear information from the hosts. The flat was beautifully clean and, though very central, was quiet. Highly recommeded.

Gillian Green

11 months ago

Absolutely fabulous place to stay so clean and spacious bedrooms n leisure rooms Swimming pool was excellent

Josie Price

11 months ago

Lovely modern apartment, warm and clean and in a superb location, we will definitely be returning

Deborah Bishop

11 months ago

Overall clean and comfortable.

PAULA TULLY

11 months ago

Apartment fine but as so many review prior the entry system didn’t work and I was left outside in the dark and cold. The management company knew this and no practice management of this situation. The entry key is via an app and too complicated for air BB type service. It needs to be rectified and only then book this place otherwise you will find yourself locked out. Lovely owners who came to sort but NOT the point. I paid £526!!!!

Josh Ellerby

11 months ago

Amazing Stay at Canning Street, 21D in Liverpool I had a wonderful experience staying at 21D Canning Street! The property is in a fantastic location—quiet yet close to the heart of Liverpool. The apartment was spotlessly clean, well-maintained, and thoughtfully furnished, with all the amenities needed for a comfortable stay. The attention to detail was impressive, from the cozy decor to the well-equipped kitchen. The neighborhood is beautiful, with its easy access to nearby cafes, shops, and attractions. The host was incredibly accommodating and made the check-in process seamless. Their responsiveness and hospitality truly elevated the experience. I highly recommend 21D Canning Street to anyone visiting Liverpool. I’d definitely stay here again!

Liz Moody

11 months ago

The location was great for accessing north Norfolk and the local shop and Dun Cow pub were too. The cottage is tired, not spotless, the heating was variable and the dishwasher didn’t work and obviously had not been used for some time. No salt and not rinsed. Good parking, limited outside space, quiet off the road.

Lisa Mcdermott

11 months ago

Lovely little cottage

yvonne gilbert

11 months ago

Lovely apartment clean and furnished well. Added bonus of a covered parking slot. Warm and comfortable wifi and tv works well and quiet Would rwccomend

Kasia&Marcin Super glosPB

11 months ago

Fantastic flat in Liverpool , big, comfortable, varm with balcon and perfect view. Easy contact with the host. Near centrum. I steingalt recommend .

Michael Coe

11 months ago

Had a lovely stay in this very clean modern apartment. It had everything we needed for our 2 night stay.The location was excellent. The apartment was very quiet and we found the pub next. We would definitely stay here again.

Lindsey Gibson

11 months ago

Fantastic home away from home. Warm, welcoming and centrally located. Pet friendly also, would stay again

Alan Weldon

11 months ago

Wow, what a find. We’ve stayed is different places each year but this one takes the cake. Amazing rooms and layout, quick walk into downtown or the beach. Everything was just like they said. Staying there again next yearv